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Customer Ratings & Reviews

$1,799.99
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Comp. Value: $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1090 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,090 reviews
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love all the room inside this refrigerator, It fits perfectly in the kitchen and the bottom freezer is very easy to access.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had for a week but so far so good Fits perfectly in our space Makes great size ice and is organizing our food better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was installed easily by the Best Buy team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe the space that’s inside here. Containers are large, very pleased.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this LG refrigerator. I like that there is an extra storage container for ice in the freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase - Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this refrigerator. There was an issue with the freezer door and handle upon delivery, but that was resolved fairly quickly. Everyone, the sales person, the delivery men and the repair person were very personable and did a great job! The only thing we are slightly disappointed in is the shelves on the doors are not adjustable, but this was something that we just did not notice when purchasing and have adapted to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator. Meets my Family needs. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have more room than we did in our old unit. Love the style and pull-out freezer section.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG 27.7 CuFt. French Door Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed. Ample storage in both fridge and lower freezer sections. Convenient external ice (cubes and crushed) and water

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of room, has a nice layout of shelves. Freezer has plenty of room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have service come back to hook up waterline since it wasn't done on delivery even though I paid to have it done when purchased. Now the compressor is no good and it needs to be replaced. I now feel like I paid full price for a refurbished refrigerator.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with the LG 27.7 Cu. Ft. French Door Smart Refrigerator. We understand your inquiry regarding the installation of the waterline and the performance of the compressor. To ensure your unit is running efficiently, we recommend checking that the condenser coils are free of dust and that there is proper clearance around the unit for airflow.
      https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW
      We understand you want your appliance to operate as expected from the day of delivery. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much space, freezer drawer holds a tremendous amount and is so accessible. The refrigerator bright and spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this refrigerator and very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Fridge. Works great. Ice machine is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    It’s a fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Makes ice quickly. Very quiet unless you use the setting to increase ice production which hums.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, JellO. Thank you for sharing your experience with us. We understand your inquiry regarding the humming sound when using the accelerated ice production on your LG 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water. We want to ensure your unit is operating efficiently for you.
      https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 4 out of 5 stars

    Great LG frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first LG frig. Great frig. Ice maker in the door, so clears up more inside the frig. Would have been 5 stars, but there is no way to cancel annoying door alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HATE the water and ice in the door features and how much room they steal from the inside door storage. This model has the on the top freezer shelf (where it melts less than it does on the door) and a little water station just inside the fridge door. That gives me back enough room on the door to store almost 24 bottles of water or whatever.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase would recommend this to anyone looking to get one with lots of space

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Another great LG product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, has plenty of space inside. It also makes ice at a rapid rate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, has given me no problems and met all my expectations!

    No, I would not recommend this to a friend