Customer Ratings & Reviews
- Model:
- LRFS28XBD
- SKU:
- 6532717
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.
This summary was generated by AI based on customer reviews.
Great experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a experiance with great product and great delivery team.
I would recommend this to a friend- Pros mentioned:Overall performance
LG Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Installers did a great job. I love this refrigerator
I would recommend this to a friend - Pros mentioned:Design
Love our new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space, nice and sleek and fits well with our space
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Brittany. We're very happy to hear that you are enjoying your 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water in. Stainless steel. The space will definitely be beneficial for you and we hope you get to enjoy this unit for many years to come. ^Anthony
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our fridge it’s the perfect fit for us and we appreciate the help we received
I would recommend this to a friendLeftovers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much easier to see whats in the fridge, less leftovers tossed out
I would recommend this to a friend- Pros mentioned:Design
Fridge of My Freams!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fabulous! Well designed and great looking.
I would recommend this to a friend Fantastic Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Product! Very spacious and amazing features
I would recommend this to a friendGreat fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! LG makes great products and we’ve always been happy with them.
I would recommend this to a friendGreat but needs more ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, only wish it made ice faster and also made ice in freezer drwer
I would recommend this to a friendLG French for refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this purchase, only thing is trying to get use to the way the doors close.
I would recommend this to a friendRefrigerator Arrived Dented and Promised Gift Card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. My brand-new refrigerator from Best Buy arrived with a dent, and the delivery team said customer service would make it right. I was told I’d receive a $150 gift card as compensation — but weeks later, nothing. I’ve called several times, and all I get are excuses and no follow-up. It’s ridiculous that I have to chase down a company this big just to get what they promised. Between the damaged product and the lack of accountability, I’m completely done with Best Buy for appliances.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brandon. Thanks a bunch for sharing your experience with the LG Refrigerator (LRFS28XBS) model. We totally get how crucial it is for your new appliance to arrive just right, and we really appreciate you taking the time to fill us in on what happened. Just a heads up, it might be good to keep following up on that gift card compensation promised by Best Buy customer service at 888-237-8289. While the retailer takes care of compensation and delivery stuff, we’re more than happy to help out with any product-related questions. If you run into any performance issues or need a hand setting up your fridge, you can check out https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1 for manuals, troubleshooting tips, and warranty info.
And hey, if you’d like us to dive deeper or lend a hand, just send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
- Pros mentioned:Size
Refrigerator LG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator and spacious state of the art
I would recommend this to a friend Roomy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. Highly recommended. Lots of shelving space and freezer space.
I would recommend this to a friend- Pros mentioned:Overall performance
LG makes Great products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, no issues works great, Best Buy had a great deal for us !
I would recommend this to a friend Great upgrade!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched from a 10 year-old refrigerator and could not be happier. The only thing that we thought was in there but figured out was not was an icemaker in the freezer. There is an ice tray for one, but no icemaker. This is not a huge problem since you can easily dump ice from the door into the tray in the freezer.
I would recommend this to a friend- Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Overall it works well and looks great
I would recommend this to a friend Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a very nice refrigerator. I enjoy the ice cube size which makes it easy to fill a bottle without spilling so much ice. The finish seems to be better and easier to keep clean and fingerprint-free. The temperature inside the refrigerator is constant and stable.
I would recommend this to a friend- Pros mentioned:Overall performance
Overall Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall performance. There no issues after installation
I would recommend this to a friend LG 27.7 French Door Smart Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator looks great in my kitchen. I had a 20 year old refrigerator (Whirlpool from Sears) that had a large automatic ice maker. Boy, do I miss that! One too many power surges took it out! They just don't make them like they used to anymore. The ice maker in the LG is good even if it is in the refrigerator door. It has a place to dump the ice into in the freezer section.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator and I am very satisfied with it so far
I would recommend this to a friend