Customer Ratings & Reviews
- Model:
- LRFS28XBD
- SKU:
- 6532717
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.
This summary was generated by AI based on customer reviews.
Very Nice Refrig!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up buying this refrigerator and I like it very much! good storage, like the layout in the refrigerator!
I would recommend this to a friendVery satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied plenty of spacious room. Fit perfectly in my kitchen
I would recommend this to a friendFinish not what I anticipated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the storage and only reason I gave it 4 stars instead of 5 is because it is supposed to be a smudge or finger proof finish but leans more towards traditional stainless steel than smudgeproof. A little disappointed. Have only had a short time and first time for LG so will see how quality is as time goes on
I would recommend this to a friendDelivery was cancelled and we were not notified.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with our LG. One thing that was misrepresented, to us from the salesperson was the Multi Air Flow Feature. The space is there but not the fan or filter.
I would recommend this to a friendLG REFRIGERATORS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's far been the best thing we bought it in our household.
I would recommend this to a friendNew frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great new addition to my kitchen. Great features including water and ice on the door.
I would recommend this to a friendDog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my LG refrigerator will recommend it to my acquaintances.
I would recommend this to a friendLG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has plenty of room. I like that the baskets are easy to pull out with no handles to get dirty.
I would recommend this to a friend- Cons mentioned:Ice maker
Broken ice machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been less than a month and ice machine is broken.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ricardo. Thank you for sharing your experience with the LG Refrigerator (LRFS28XBS) model. We understand how important it is to have the ice maker working properly, and we appreciate you letting us know about the issue so soon after purchase.
For this model, one helpful step is to reset the ice maker. You can do this by turning the ice maker off using the control panel, waiting about 30 seconds, and then turning it back on. Also, check that the water supply line is fully connected and the valve is open, as restricted water flow can prevent ice production. You can review more guidance here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. If the ice maker continues to malfunction after trying these steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can support you directly. ^Juvy
LG fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is fine, but this was sold to us under the impression that it also had Craft ice, which is actually a model up from this one as explained to us at the store after sale
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, MauricioC. We understand your inquiry regarding the Craft Ice feature on your LG 27.7 Cu. Ft. French Door Smart Refrigerator. We appreciate you sharing your experience with us regarding the information provided at the time of purchase.
https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Great refrigerator.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is exactly what I was looking for. It has lots of room and the freezer on the bottom is great. I don't have to lean over near as much because I have a bulging disk. I'm really happy with my purchase.
I would recommend this to a friendAffordable price and Great quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this fridge is highly recommended. Door comes with water with ice dispenser (crushed and cubed) feature. Super slim water filter storage inside. Great brand!
I would recommend this to a friendVery Happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our purchase. Sale associate was very helpful with our selection and helped pick a plan that would help in the future should there be any issues.
I would recommend this to a friendRefrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my refrigerator! Also the delivery guys were great.
I would recommend this to a friend- Cons mentioned:Ice maker
Great Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great frig but have had a few issues with the ice maker.
I would recommend this to a friend LG continues to offer an excellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having owned a similar LG fridge that performed flawlessly for many years and an excellent transaction & delivery from Best Buy, purchasing another was an easy decision. It seems to have the same solid quality and the updated water / ice dispenser is great!
I would recommend this to a friendSatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful in home installation was quick and easy! Takes ice maker about a week before ice tastes normal but overall satisfied with purchase.
I would recommend this to a friendBIG FRIDGE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BIG AND PLENTY OF ICE WAITING TO SEE HOW ELECTRIC PANS OUT
I would recommend this to a friendmr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful product. The delivery was very quick and efficient
I would recommend this to a friendGreat
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge. Keeps food cold ice dispenser works great
I would recommend this to a friend