Customer Ratings & Reviews
- Model:
- LRFS28XBD
- SKU:
- 6532717
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.
This summary was generated by AI based on customer reviews.
LG better than Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Was A little disappointed with ability to move shelving. But already returned one side by side fridge which didn’t fit so felt wierd about changing again. Freezer is huge.
No, I would not recommend this to a friendGreat quality Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator at a great sales price. First time owning a bottom freezer unit and it’s so much more user friendly than side by side. Great product with excellent customer service from Best Buy.
No, I would not recommend this to a friend
Great service
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service Gary was awesome and got a great fridge for me
I would recommend this to a friendCustomer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great delivery people r the worse I ever dealt with
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a great refrigerator just the shelves aren't as accommodating as would like?
I would recommend this to a friend- Cons mentioned:Ice maker
Regrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker did not work. I had to return the item. will not buy it again
No, I would not recommend this to a friend - Cons mentioned:Ice maker
Terrible appliances
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud slamming doors , ice maker stops up all the time and not much storage do not buy this product and Best Buy only gives you 15 days to return product terrible company
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, TroyC. Thank you for sharing your experience with us. We understand your inquiry regarding the door noises and ice maker issues on your LG LRFS28XBS refrigerator. Some noises like door closing sounds and ice dropping are part of normal operation, but if the noise is louder than usual, please try these steps:
Ensure the refrigerator is level and the doors are properly aligned to reduce slamming noises.
Check the ice maker for any obstructions or ice buildup that may cause clogging.
If the ice maker is not connected to water, switch its power to OFF to prevent loud operation.
For more details, please visit our support pages on common refrigerator noises and ice maker troubleshooting:
(LG Refrigerator - Common Noises From an LG Refrigerator - https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator--20150292153479
LG Refrigerator - Troubleshooting Ice Maker Noises On My LG Refrigerator - https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-maker-noises-on-my-lg-refrigerator--20151808541249
If you need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help. We appreciate your patience. —Renzo
Good refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice refrigerator, but the doors slam and need to be adjusted. Not sure how to do that.
I would recommend this to a friendPleased in Palm Beach
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The delivery experience on replacement item was exceptional. Sebastian and his assistant were professional and very helpful. They were also very kind and respectful.
I would recommend this to a friendRefrigerator review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased before with Best Buy and have always had great service and the products have always worked. We will continue to purchase from Best Buy all of our appliance needs
I would recommend this to a friendExactly what we wanted, and needed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG refrigerator is exactly what we wanted. We had one just like it in our winter home in Arizona. We definitely like the French door at the top, and the freezer at the bottom.
I would recommend this to a friendThe best refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item i buy it again i recommend it to anyone
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doors don’t close easily on top. You have to make sure they close otherwise it’s great and very nice.
I would recommend this to a friendWonder worker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the refrigerator for one and a half weeks but loving it so far. The ability to see things from all angles is amazing. Also, it came with no dents.
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. I love the features and the quality is excellent. Would definitely recommend the product.
I would recommend this to a friendSatisfactory Rating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't seem to have as much space as we thought we were going to have.
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this LG French door. It is very roomy. It looks fantastic in our kitchen and serves our needs well.
I would recommend this to a friend- Cons mentioned:Ice maker
No ice in freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator and freezer work fine but ice maker in freezer hasn't produced any ice in the 5 days we've had it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello! Your icemaker is more important than ever with summer here, and it'll be our pleasure to see what's going on! We've attached a link with more info, and if issue persists after following the troubleshooting, please be sure to reach out with the second link below; we'd love to help. https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice-CT10000021-1400773605181 https://www.lg.com/us/support/contact ^Ian
LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator I love that Great cooling systems I will send my friend to but again
I would recommend this to a friendLoved it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and easy and fast delivery!!!!!!!!!!
I would recommend this to a friend