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Customer Ratings & Reviews

$1,799.99
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Comp. Value: $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1090 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,090 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    LG Refrigerator Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the roominess of the refrigerator section although there is limited space for taller items unless you adjust the shelves. Also, cannot put much weight in the left-side door shelves (where ice maker is) otherwise the door will "crash" shuts (it slams quite hard). Has a small ice maker too so wouldn't be good if you need a larger amount of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Fridge – Quiet, Spacious, and Sleek! I’ve had this fridge for a few weeks now and I couldn’t be happier! The design is modern and fits perfectly in my kitchen. It runs super quietly, which I really appreciate since my kitchen is close to the living room. The interior layout is smart, with adjustable shelves and a ton of space for both fresh food and frozen items. I especially love the bright LED lighting — makes everything easy to find. The temperature control works perfectly, and everything stays fresh longer than my old fridge. Energy-efficient too, which is a huge plus! If you're looking for a reliable and stylish fridge, I’d definitely recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    I would recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Very stylish and looks great in my kitchen. Huge refrigerator section and the freezer is quite large. Doesn’t make a lot of ice, going to try the ice plus feature. Some of the door shelves are narrow on the left hand side. Also doesn’t have a covered area for the butter. So much nicer than my Frigidaire side by side refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Very happy customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge and all accompanying matching items look amazing! The style and color will elevate anyone's kitchen design. Interior space is phenomenal and the fast ice maker option really helps when needed. Definitely a great buy and I can't wait until the next time im ready to upgrade! Thanks LG!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Happy with LG

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space this fridge has is great. It’s wide and deep enough. So far we are very happy with LG

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love me refrigerator Its freezer is very large too, super silences

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a week at this point and has been very good to this point. Good quality and operates nicely. The only problem we had was first day of scheduled delivery was cancelled without notice or communication of cancellation which created some issues.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Seniors Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is a more excellent choice, very uniquely crafted along with more spaces, easily pulled out freezer draws. I love the fact that it gives ice and water and the front is stainless steel print proof.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It fit perfectly in my space, looks beautiful and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a Samsung fridge that had the icemaker issues. So far, this fridge has met and exceeded our expectations. LOVE that the handles are not completely round and there is a lot of room in both fridge & freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the refrigerator space!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge space!! The depth is unbelievable and easy to access. Nice wide door, slim ice maker in door, doesn’t take up too much space. Drawers are easy to open and close. Ice maker adequate for our family of 4. Freezer space good, Did buy bins to access bottom items easier.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG refrigerator, doing big things...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG refrigerator is a solid refrigerator lights are very bright and water dispenser works flawlessly, its also very quiet and doesnt throw hot air from the bottom like my old samsung. Bought this on sale and worth every penny so far definitely would recommend to anyone on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Noise level

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG refrigerator! It is roomy, beautiful on the inside and out. It’s quiet, easy to keep clean and looks wonderful in out kitchen. Keeps everything cool and fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Pleased so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a replacement courtesy of Best Buy’s extended warranty. I am very pleased with the large size of the frig storage space, and with the freezer. Bottom freezers have never been my favorite but this one works well with two drawers that roll out easily. The ice maker doesn’t have a very large storage bin, and we are still experiencing a chemical taste to the water, but hope to get that solved soon.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a major upgrade to what we previously had. Once you get your phone connected to the fridge you can see the temperature and adjust accordingly. The inside has lots of room and so does the freezer portion. I also like how you can get water and ice from the door.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of space, good fridge. Everything has work well so far. It feels like it’s very well built.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external ice making ice outside the interior volume gives more room to inside. the inside is quite nice. The selfs are not splitable like my old Elite, but planning can help.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replce an 8 1/2 year old Samsung refrigerator tha quit making ice and periodically leaked significant amounts of water. I research many brands and settled on this LG model. No more Samsungs! It had large capacity with all the features I was looking for (ice and water access from door). Although I’ve only had it a week, I am very pleased. The capacity and design (moveable shelves) are excellent! It was a very good choice for me.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your fantastic review and are delighted to hear that you had a seamless shopping experience with us! Our team works diligently to ensure that our products meet your expectations and are delivered promptly. Thank you for choosing LG, and we can’t wait to serve you again in the future! ~ Tanisha LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Top Knotch Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It's very big and will more than meet our needs for 2 people, including the freezer. Definitely a 5 star appliance. Also, the movers were great and very careful. The plumber who hooked up the water was great too. All round good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Damaged floors during installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall function of the refrigerator is good, but the ice machine constantly jams (ice gets stuck and you have to manually empty the ice machine). Also, Best Buy used a third party vendor for delivery and installation of the refridgerator. During installation, my hard wood floors were scratched. After repeated efforts, I have been unsuccessful in receiving reimbursement for the claim for damages. I have reported this issue to Best Buy on at least 5 occasions, and they will not help. This is very frustrating.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jon. Thank you for reaching out about your LG Refrigerator (LRFS28XBS) model. We understand the importance of having an ice maker that works smoothly and a delivery experience that protects your home.
      One step you can try for the ice‑jamming issue is removing the ice bin, emptying any clumped ice, and letting the bin dry completely before reinstalling it. This helps prevent pieces from sticking together and blocking the dispenser. For more guidance, visit https://www.youtube.com/watch?v=OoEaGguBfew. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG