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Customer Ratings & Reviews

$99.99
Save $78.01
Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2815 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,815 reviews
  • Rated 4 out of 5 stars

    My Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is working well. I have not yet figured out how to increase or lower the volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeorgeS, We are happy that your new Sony headphones are working well for you. You can control the volume from volume control of the connected device or from the headphones (compatible profile: AVRCP). Check out this link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776853.html. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    BEATZ WHO?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are better quality than beatz, and i was a long time user.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satisfied,
      Awesome! We're glad you like your new headphones. We always strive to deliver the best quality with our products. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony noise cancelling headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and excellent battery life. Set up could be a bit easier though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very hi quality product, comfortable, love them not cheap but worth to by

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZueRb Awesome! We're glad that you are enjoying your new headphones. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. With Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this and would recommend 100%.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoemiH,
      Thank you for an amazing review and recommendation! We're happy to hear that you love everything about your WHCH720N headphones. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset I have ever bought lmaooo

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayR, We are glad to hear that your new Sony WHCH720N headphones are the best headphones you have ever bought and that you love them. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    sony best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones they work pretty well,i love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wildjaguar, Thank you so much for the 5-stars review and for sharing your amazing experience with our WH-CH720N! We're glad you're happy and satisfied with the amazing sound quality and noise canceling of the headphones. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Yes I would recommend this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones for the money. Quantity is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mocsam, We are happy that you like the quality of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellently, you can hear the bass very well from the music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaO, Choosing these headphones will definitely be worth it! Thank you for taking the time to write such an amazing review of your experience with your WH-CH720N! We are extremely pleased to hear you are enjoying the superb audio quality and it allows you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thanks for your purchase and for choosing Sony! -Jess Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and excellent sound quality. Easy to pair with you phone or ipad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Electronics,

      Perfect! We're thrilled that you are enjoying the weight, sound quality, and connectivity of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good gtthhghhhhhhhhhgggbvggggfggfggggvghhggghh

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IreneN, Thank you for giving the WHCH720N a perfect rating! We always appreciate customers who take the time to give us their feedback. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone got them for my daughter and she loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Browneye3, We are glad to hear that your daughter loves her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones Great noise canceling function

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelS, Amazing! We're so pleased to hear that you like the great noise cancellation of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy was skeptical at first but tried them and really enjoy them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, RobbieM! We're happy to hear that you like your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Bought for my daughter and she loves the headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JChow,
      That's very sweet of you on getting your daughter a new pair of headphones! Nice to hear she loves it. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products works wonderfully and battery life is long lasting

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ROGER,
      Perfect! We're delighted to hear your enjoyable experience with the long battery life and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality great sound excellent noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PamelaE,

      That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    They work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good- great for work use when working out. Wish they folded Down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, TraceyS! We're glad like your new headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Wireless Nioiseless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and of high quality for all types of studio and live recordings,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmmanuelAnglicanChurchR, That's awesome! We are glad that you like the quality of your Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound crisp and clear. Well worth the price. Light weight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LilaN, We are happy that you like the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US