Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Work great while being outside.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great, and I can be outside at the edge of my large property and still get the Bluetooth from our house wireless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hansen,
We are thrilled to hear that you're enjoying the great sound quality and the impressive Bluetooth range of your WH-CH720N headphones! It is wonderful to know they stay connected even from the edge of your property.
Thanks for choosing Sony.
Best regards,
Eliab
Bluetooth headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the money. I use it with another product I bought from Best Buy, an MEE Audio Connect Hub. I live in an apartment and the two products combined allow me to list to the TV at a comfortable volume via Bluetooth without disturbing the neighbor who have a baby.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eddie,
It is wonderful to hear how well the WH-CH720N headphones are working for your apartment living! We are glad that the Bluetooth connectivity and value are providing you with a great listening experience while being mindful of your neighbors.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Surprising sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For 130 the sound quality is surprisingly good, base is excellent as well. If you’re budgeting and need a cheap alternative these are the go-to’s. 9/10 would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KvonE, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Fit, Sound quality
Great Headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit and amazing sound! They block outside noise well and dont feel bulky.
I would recommend this to a friend We love this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is so excited for this gift. He wears them while he walks on a daily basis. He can not wait to use them the next time he flies. The sound quality is great and the noise cancellation feature is so complete. He can not hear me talking when he has these headphones on his head. He loves that part.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing such a wonderful review, WalterinNOLA!
We are so happy to hear that your husband is loving his gift! It’s great to know the WH-CH720N headphones have become a part of his daily routine. While we're thrilled that the Noise Canceling is working so well for his walks, we are even more excited for him to experience them on his next flight—they really do make travel much more relaxing.
Thank you for choosing Sony for such a special gift!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Perfect for all ages
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought these for our daughter and she loves the sounds and the look. She said that wearing them for her online tutor class helps her focus without the interference of other noises in the house. Win win!!
I would recommend this to a friend All around great headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great loud, clean, immersed sound. Very light weight and super snug fit. Can easily fall asleep with them on the airplane without worrying of them falling off. Would 100% recommend. Last but not least the price is perfect. Great value for your buck !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello George4less,
Thank you for choosing Sony!
We're elated to hear that the WHCH720N headphones are delivering loud, clear, and immersive sound while also providing a comfortable, secure fit perfect for travel. Your recommendation means a lot to us, and we're glad the value aligns well with your expectations.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a roommate in a house with others. I needed these so I could watch my TV as loud as I like and not bother anyone. They do exactly that. Great sound, and comfort. Easy to link up with my TV as well. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasM, we're glad you like the ease of setup, sound quality and comfort of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Love these !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones, great sound quality and price. I bought mine back in August and they still work wonderfully. The battery life on these is still very surprising, since I haven't had to recharge them yet. I use them every other day for about an hour or two, so do with that what you will. Definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi yazmin,
That's great! We're glad to hear that you love the sound quality, price point and battery life of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality, Weight
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So light, perfecto to the gym. With high volume and the noise cancelling work so well.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Wife loves them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these headphones. No problem's at all and they fit well. The sound quality is great. Bought for the noise cancelling for a really long plane ride and it was better than expected. Good buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Colludium, We are glad to hear that your wife loves her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Sony WHCH720N Headphones Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my fiancé since I loved my own so much, and he loves them too! They're great for everyday use and are especially helpful on planes when using the headphones to watch movies. Awesome battery life as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RachelC,
We are immensely pleased to hear that you loved your own pair so much that you shared the experience with your fiancé, and that he is enjoying them just as much!
The WH-CH720N is indeed an ideal travel companion, especially for long flights, thanks to our Integrated Processor V1. This technology provides high-performance noise cancellation that effectively filters out engine drone and cabin hum, allowing you to stay fully immersed in your movies or music. To ensure the entertainment doesn't stop mid-flight, these headphones feature an extra-long battery life of up to 35 hours with noise canceling on. Plus, their incredibly lightweight and ergonomic design means they stay comfortable even through the longest travel days and everyday use.
We really appreciate you choosing Sony!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality, Weight
Decent quality for 1st pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the lightness of them but wish the noise cancellation was better. I don't feel that they really do much in that department. Sound quality is great and so far no pain around my ears or on my head while wearing them for longer periods.
I would recommend this to a friend Great sound and noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I WISH I could get my son out of these. The sound is excellent and the noise cancellation makes it nearly impossible to call him downstairs when he's wearing them. I have to get his older brother to get his attention. I guess they do what they're intended to do!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Baron,
Thank you for choosing Sony!
It brings us great joy to hear that the WHCH720N headphones deliver excellent sound and effective noise cancellation—so effective that getting your son's attention can be a bit of a challenge! It’s wonderful to know our technology is making such a strong impact, and we appreciate you sharing this playful experience with us.
Best regards,
-Fred
Great quality and price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to other headphones I’ve tried, these are by far my favorite. The volume is loud which I love and I also love how you can choose to have noise canceling on or off. They don’t fall off at the gym and are great for working out. For the price I feel like these exceeded my expectations. I would choose these over any other headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angie,
It is truly wonderful to know that the WH-CH720N headphones are your favorite! We're thrilled to hear that they exceed your expectations with the volume, the flexible noise canceling feature, and that they perform perfectly for you while working out at the gym. Thank you for choosing Sony!
Regards,
Dominick
Cool!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Very comfortable on the ears. I like that it occasionally alerts you on battery percentage as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, user748876!
We are so happy to hear that your WH-CH720N headphones are delivering that great sound and all-day comfort you deserve. It’s also wonderful to know you’re finding the battery percentage alerts helpful—we designed those little touches to make sure you're never caught without your music!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were exactly what I was looking for. Extremely comfortable over-the-ear fitting, easy controls, and fantastic sounds quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CorrieB,
Awesome! We're glad to hear that your WHCH720N headphones perfectly suits your needs and expectations. Nice to know that you are enjoying the fantastic sound quality, comfortable fit and easy controls of the unit. Thanks for choosing Sony! - Kris
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that helped me pick these out was very educated on them. They have excellent sound quality. I would highly recommend them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolL!
Thank you so much for the kind words and the recommendation!
It is fantastic to know that the sound quality of your WH-CH720N is hitting all the right notes for you.
Thanks for selecting Sony headphones!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use for work, comfortable, no problems with a lot of extraneous noise
I would recommend this to a friend - Pros mentioned:Comfort
good headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got this 2 years ago and they are really good , i treat them very aggressively and haven't brakethem, definitely i would buy the again.
I would recommend this to a friend