Customer Ratings & Reviews

Thank you for the review, JuniorF!

We’re happy to hear you’re enjoying the solid sound, features, and durability of your WH-CH720N. It’s great to know they’re checking all the boxes for you!

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Bob123bob, Thanks for the positive feedback! We always strive to deliver the best quality with our products. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig

Hello Helen,

Thank you for choosing Sony!

It brings us great joy to hear that you find the WHCH720N headphones to be a great choice for noise canceling. We're glad they’re enhancing your listening experience and proving to be the ideal option for you.

Best regards,
-Fred

Hi SilviaM,

We are ecstatic to learn that you are so happy with your purchase! We strive to deliver high-quality audio at a value you can appreciate, and it is wonderful to hear that these headphones hit the mark for you.

Thank you for choosing Sony.

Regards,
Dominick

Hi Divakar,
Awesome! We're glad to hear we were able to give you a great deal. Nice to know that you and your daughter are enjoying the amazing sound quality, features, and call quality of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris

Hi HectorM,

It is truly wonderful to know that your daughter is absolutely loving her new headphones! It is great to hear that the clear sound and lightweight design are a hit. For an even better experience, she can take advantage of the Dual Noise Sensor technology and Integrated Processor V1, which take noise cancelling to the next level so she can shut the world out and immerse herself in the music. She can even adjust the ambient sound across 20 different levels using the Sony | Sound Connect app.

We really appreciate you being part of the Sony family.

Bes regards,
Dominick

Hi StewartH,

We are thrilled to hear that you are enjoying the deep, rich sound quality of your WH-CH720N headphones! Knowing that you would definitely buy them again is the best compliment we could receive.

Thanks for choosing Sony.

Best regards,

Eliab

Hi AnulfoB,

We feel privileged to know that you are extremely happy with your purchase and that the WH-CH720N has made such a fantastic impression on you!

To deliver that awesome experience, we packed these headphones with our Integrated Processor V1, which provides high-level noise cancellation by processing ambient sounds with incredible speed. This technology allows the 30 mm driver units to shine, producing a balanced soundstage with clear highs and rich lows. Additionally, we focused heavily on long-term wearability; the lightweight, ergonomic design ensures that you can enjoy your favorite playlists or podcasts for hours on end without fatigue, making them a perfect companion for all-day use.

Thank you for trusting Sony!

Regards,
Dominick

Hi WK126, Great! We're glad that you are enjoying the sound quality of your headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin

Hi Linnette100PERCENT,

We are thrilled to hear that you're enjoying your WH-CH720N headphones! We take great pride in delivering high-quality sound and industry-leading noise canceling at an accessible price point.

Thanks for choosing Sony. 

Best regards,

Eliab

Hi Higgy,

We couldn't be happier to hear that you are enjoying the wonderful sound quality and the effective noise cancellation of your WHCH720N headphones. It is great to know that they are providing you with the clear, immersive listening experience you deserve by blocking out the world around you.

Thank you for making Sony part of your listening experience!

Regards,
Dominick

Hi AnaP,

We're delighted you're enjoying the effective noise canceling and good quality for the price of the WH-CH720N! We apologize for the difficulty connecting to your iPhone. This is sometimes due to iOS settings. Please try this troubleshooting step: On your iPhone, go to Settings, find the Sony | Headphones Connect app, and ensure that Bluetooth access is explicitly turned on. If the issue continues, delete the headphones' pairing information from the iPhone's main Bluetooth settings, and try pairing again by putting the headphones into manual pairing mode (hold the power button for about 5 seconds).

Thanks for choosing Sony.

Best regards, Eliab

Hi Jessica,

It’s a true pleasure to hear that your new WH-CH720N headphones have made such a wonderful gift! We designed these headphones to provide a premium listening experience by incorporating our Integrated Processor V1, which helps deliver that "quiet and clear" sound you’re enjoying. By effectively canceling out background noise while maintaining crisp audio fidelity, they allow you to fully immerse yourself in your favorite music or podcasts. We are delighted to know that the comfort and performance are hitting the mark for you.

Thank you for being part of the Sony family.

Best regards,
Dominick

That's great, AnthonyB!
We're glad that you like the overall quality of our Sony WHCH720N Wireless Noise Canceling Headphones. Worthy of its price. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco

Hello AlejandroM,

Thank you for choosing Sony!

We’re honored to hear that you love your WH-CH720N headphones. It’s great to know that their lightweight design and stylish look complement the amazing sound quality, enhancing your overall experience. Your kind words inspire us to keep delivering products that blend comfort, style, and performance.

Best regards,
-Fred