Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and excellent quality of sound. 100% Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adrian, Perfect! We're so pleased to hear you like the comfortable fit and excellent sound quality of your Sony WHCH720N. Your recommendation means a lot to us! Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Sony wireless noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are extremely good and quiet. For the prices it is also very good. Quite comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jaybee, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Best headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these headphones because he hears none of the surrounding noise while watching TV. I love these headphones because I don't have to listen to his movie while I am reading!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hzeller03, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for me. I use mainly at the gym while walking on the treadmill. Them deliver a clear sound & their design blocks out all noise at the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean sound and long lasting battery, my som loves it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi redreaper,
Perfect! We're very grateful that you like the clear sound and long battery life of the WHCH720N headphones. Nice to hear your son loves it. Thanks for choosing Sony! - Kris
Great for the price…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought these headphones during black friday, and ended up getting them for 100$, which I found to be a great deal. Flat out, you get what you pay for. I think these headphones are great for your average user but for the more techcentric and audiophile oriented people these headphones can be seen as a little lacking. Comfortability, wearing these for around an hour or two is fine, although depending on your ear size the plastic part near your ear may cause some discomfort but I think that realistically goes for any over the ear headphone especially for this price range. The biggest selling point for these headphones I would have to say is the noise cancelling. I think the noice cancelling on these headphones is alright. Not amazing as at times I can still notice backgroud noise if I focus on listening for it. But if Im not focused on it and just doing work theyre great to keep the background noise to a minimum. I think the best part of this purchase is the app that sony has dedicated to their headphones and ear phones. It allows pairing to two devices at one time (which I find super useful) and the trabsition between devices is seamless. There is also the option to rework your buttons for noice cancelling and a transparency mode. Soeaking of transparency it is also okay as its not the best but it still works fine. The one qualm I have with these headphones is the microphone, though with any bluetooth headphones, I usualy suspect the microphone to not be great. Ive usually been told when I speak with a normal tone I sound a little quiet or muffled on the other end. Which leads to me having to speak a little louder than usual, where I end up just switching to talking on my phone because I would rather not be loud in public spaces. Overall these headphones I think are great for entry level users especially if you can get these on sale!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMilan, Thank you so much for taking the time to leave us a positive review of your Sony WHCH720N. We're glad you like the great noise cancellation, sound quality, comfortable fit, and a variety of presets and custom features using the Sony | Headphones Connect App. For mic-related concerns, please refer to the troubleshooting steps on this link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777007.html
If you have any specific suggestions or features you'd like to see, feel free to share them with us. Contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Your insights are important to us as we work to meet and exceed your expectations.
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Fit, Sound quality
Great deal for the orice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fee and fit. Good noise canceling and sound is very high quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scott,
That's great! We're glad to hear that you like the noise canceling and fit of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Give These Headphones A Try
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Effective unit with both Bluetooth and wired connectivity options. Operating instructions were straightforward and charging the unit seems easy. Noise canceling effectiveness will be tested later this month on our international airline flight. Price point was attractive especially in comparison to $600. plus units.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the positive feedback, George! We're glad you are impressed. Enjoy and thanks for choosing Sony! -Craig
Great Purchase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working great! The purchase was worth it so far!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LJames!
Thank you for your feedback on the Sony WH-CH720N headphones. We are pleased to learn that your purchase has been worthwhile!
The WH-CH720N headphones offer up to 35 hours of battery life, providing all-day comfort for extended listening sessions. Additionally, the headphones support multipoint connectivity, allowing seamless pairing with two devices simultaneously.
We really appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Good but flawed.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses 2 points for 2 very important reasons. 1) the mics cut into my ears unless I'm wearing them in a very specific way and I'm constantly adjusting them for comfort. Annoying. 2) you only get passthrough audio or noise cancelling, you don't get just amplified audio. That being said the sound quality is top notch but I'll be shopping around for other more comfortable headphones. The mids and bass are good but it has a very thin field of sound separation. They sound good but not great. There's an application for your phone but not for Windows. So you lose functionality when using them for PC gaming. The pickup mic on these are incredible though with great call clarity. Hard to recommend over other products though. If you like the sony sound stage and only use these with a phone, they're pretty gud.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherW, Thank you so much for your review. We are glad to hear that you are happy with the sound quality of your new WHCH720N headphones. We appreciate your feedback with the headphones. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. Well work it. Long lasting battery life and very clear sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlphonsoS,
Perfect! We're thrilled to hear you like the clear sound and long battery life of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
- Pros mentioned:Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Work great! Noise canceling is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Julia!
We are so pleased to hear that you love your WH-CH720N headphones and that they are working great for you. It's truly rewarding to know that you find the noise canceling to be awesome. We designed this model to provide a clear and distraction-free listening experience, and it brings us great satisfaction to know that we have succeeded.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
I recommend this headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is awesome I brought it to play with my stereo and it sounds great the bass on it is nice and loud .
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive feedback on the WH-CH720N, ReginaldM! It brings us great joy to hear that you are enjoying your new headset and finding the sound quality, particularly the bass, to be excellent for your stereo setup. We appreciate your review highlighting these features, as it helps us understand what our customers value most. Should you need any assistance with your headset, please do not hesitate to reach out to us.
Thanks for choosing our products!
Gus
- Pros mentioned:Comfort, Sound quality
Excellent headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very durable and high quality for the price. Great purchase for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andre,
A great big thank you for shopping with Sony! We love our customers dearly and hearing your feedback is so helpful to us. We're really glad you like your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. - Kris
- Pros mentioned:Sound quality
Great stuff
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones made for consumers, had it for almost 10 months now, music has never been better!! That might be because this is my first purchase of an audio product which for which the price was above 100 dollars. All that aside would recommend to a friend definitely
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reynerd, Awesome! Thank you for this wonderful review of your Sony WH-CH720N Headphones. We're so delighted to hear that you appreciate its excellent performance and amazing sound quality. It sounds like we hit the mark with the WH-CH720N. Thanks for the recommendation and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Workout headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I mostly use them at the gym when I workout. Great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KatieD,
Thanks for taking the time on sharing your experience with the WH-CH720N headphones. We are glad to learn that you are loving this product, which serves as a perfect companion for your gym workouts. It's wonderful to hear that you appreciate the excellent sound quality as well!
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Battery life, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, holds a charge, easy to use. I do wish the volume could be turned higher than the max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlotteK, We are happy that you like your new Sony Sony WHCH720N wireless noise canceling headphones. If the sound level is quite low, please check and make sure to adjust the volume of the headset and the connected device. You may also ronnect the Bluetooth device to the headset once again to isolate the issue. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
WH CH720
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancelling and sound quality headphones at a reasonable price.. Would definitely recommend to someone that is looking for good headphones at an affordable price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoshuaW, thank for the great review! We couldn't be happier to hear you're enjoying the exceptional sound quality and noise cancellation function of the WHCH720N headphones. We really appreciate the recommendation. Thank you for choosing Sony! Sincerely, -Jenn.
- Pros mentioned:Comfort, Sound quality
Sound good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Sound great. Noise canceling is a bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LilyP, We are happy that you like the quality of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are very comfortable and have really good sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristineC, Fantastic! We're glad you like the comfortable fit and great sound quality of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam