Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Good for phone use, but caution for pc zoom use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For use with phone they are fantastic, I bought these for my wife to do school work. They fit great and don't squeeze your head and sound good. the noise canceling feature help muffle background sound. Con is I purchased these for use with my wife's surface pro and the headphones don't want to connect for zoom calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseB, Thank you for the positive review! We're happy to hear that your wife like the great fit, superb sound, and excellent noise cancellation of the Sony WHCH720N. And we're sorry to hear about the zoom calling issue. When you use a video calling app, open the settings of the video calling application, and check that the speaker or microphone setting is specified as [Headset (WHCH720N Hands-Free)]. If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Hope this helps and thanks for choosing Sony! -Sam
Darn good headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and took them back not realizing my phone was the problem not the headphones. I turned back and grab them on sell. I don’t regret buying these and they sound really good and goes hard. Battery life ic crazy! Three days strong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imken,
Fabulous! You've definitely made a great choice! We are extremely pleased to know about your satisfaction with the amazing sound quality and long-lasting battery life of these headphones. Thank you very much for purchasing our WHCH720N and for choosing Sony!
Best regards,
Romeo
JV’s Quietcomfort
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design and quality of this product is above the expectation. Using this product is making me eargasm.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, We're truly glad that it exceed your expectations. Enjoy and thanks for choosing Sony! -Jess
Love them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using my headphones for a little over a month now and I love them! Great quality and it connects perfectly to my phone. Great purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThePharesWheel, we're glad you like your new headphones! Thanks for choosing Sony! ~Earl
Headphone gift
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson seem to never take them off .i guess the quality and comfort meets his standard
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryR, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Lightweight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad i picked this sony headphone up they are great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bighenry,
We couldn't be happier to hear how much you're enjoying the WHCH720N headphones! Make sure to download the Sony Sound Connect app to elevate your experience even further!
Thanks for choosing Sony.
-Aldair
perfect sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound is great and has a wonderful battery life. I love these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenF, thank you so much for your positive review! We’re thrilled to hear that you love the WH-CH720N headphones. We designed them with high-quality sound and long battery life to enhance your listening experience, and we’re glad to know they meet your expectations. Enjoy your music and thanks for choosing Sony!
Gus
- Pros mentioned:Sound quality
works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice versatility with bluetooth and wired. Does a decent job with noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mglind,
Awesome! We're glad to hear your satisfaction with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Sony headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable on the ears, noise canceling, and long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LadyT,
Thank you so much for sharing your experience with the WH-CH720N headphones! We're thrilled to hear that you're enjoying their comfort, impressive noise-canceling capabilities, and extended battery life.
Thanks for choosing Sony!
Best regards,
- Stephanie
Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well, although I couldn’t connect to multiple devices at once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoL,
We're glad to hear that the WHCH720N Headphones are working well! It is true that they don't support multipoint connection; however, we have some other models that do support it, such as the WH-1000XM4 and WH-1000XM5.
If multipoint connection is a must for you, here is a link with more details: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000541784.html?search=multipoint
Thanks for choosing Sony!
Best,
Aldair
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Christmas gift for a 17 year old. He says they work perfect and had them paired to his phone within minutes.
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect, Cory! These headphones are indeed a perfect present to your love ones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Cheap and suitable specifications
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation rate is very good compared to the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Alfuhaid, We are happy that you like the noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
Terrible materials break within a year!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Headphones, great sound! I only gave them a 3, because under a year the stem connecting the head phone broke! Sony didn’t consider that any or try and replace them. There still under warranty, but will replace or repair them. Real shame!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FABS,
Thank you for reaching out and sharing your experience. We are sorry to hear about the issues you've faced with your WHCH720N headphones, particularly with the headband and the support you received. We understand your frustration, and we want to get a better understanding of what happened and see what options might be available. Please email us at socialsupport@am.sony.com with the following details:
Name:
BestBuy Username:
Model Number:
Case Number(s):
Issue:
Telephone Number:
Thanks for considering Sony products.
Best regards,
DiegoV
Get the headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son who is on the spectrum. He loves them, the color, to tune me and the bonus is that I don’t have to listen to his programs on his iPad. Win win situation..plus they are cheaper than the Apple or Beats headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaleenaR, Great! You definitely made the right choice. We are extremely pleased your son is enjoying the superb sound quality and incredible noise cancellation of his new WH-CH720N. Good to know he's now able to listen to his programs on the iPad without disturbing others. We're very grateful for this feedback! Thank you for choosing Sony! -Jess
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for a child in college. Child really liked these. He advised they really keep the noise out he can quietly listen to his music while being in dorm. He has beats but these are better quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, 12Dozen! We're glad he likes them. Enjoy and thanks for choosing Sony! -Craig
Very good prduct
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to see what all the buzz is about this headphones, had my eyes on this products for months now. finally got them and love the sound and everything about it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pablo, Awesome! We are glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them every day. I really love the sound. They're also very comfortable. Oh, and the battery lasts for daayyyysss!!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JameekaB! We're glad you are impressed with the sound quality. Enjoy and thanks for choosing Sony. -Craig
Shut out the real world...when you want to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome over ear headphones with superior sound quality and a fantastic noise-cancelling driver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BCMo, We're truly delighted to know you're enjoying the WH-CH720N! The superior sound quality and effective noise cancellation seem to be real highlights. Thanks for choosing Sony! -Jess
Nice affordable headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable and sound great!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Texhnog72,
We are very glad to hear that our WH-CH720N headphones are comfortable and sound great! We designed them with comfort in mind, making them lightweight and with soft ear pads, so you can enjoy your music for longer.
We truly appreciate you sharing your positive experience with us!
Thanks for choosing Sony!
Best regards,
Stephanie
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the performance of these headphones, which I purchased for travelling by plane. Noise canceling works very well and the sound quality is good, especially for the price. The battery life is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveS, We are glad to hear that you are very happy with the performance of your new Sony headphones. Thank you for your purchase. Enjoy! Vincent