Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Exactly what I want
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If they able to fold then it would have been better although they are great to wear comfortably over glasses.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KulwinderK,
Thank you for the 5-star rating! Glad to hear that your new Sony headphones perfectly suits your needs. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Thank you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price!! Would definitely recommend to someone.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, JonahG!
We are so pleased to hear that you find the WH-CH720N headphones to be a great value! We strive to deliver excellent quality and performance at every price point.
We appreciate your strong recommendation to others and thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Cons mentioned:Portability
my first head phone set
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great, I wish I was able to fold to have less space in my bag
I would recommend this to a friend - Pros mentioned:Comfort
Super cool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functon perfect and very comfortable wear feel, really match all expectations
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yisu, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Good item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend these headphones, excellent sound, no noises can be heard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaG, Excellent choice! We are so glad to hear that you are enjoying your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony Wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very please with this purchase. It’s replacing our old Sony corded headphones. Like wireless and noise cancelling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianedG, wonderful! We're glad you are enjoying your new headphones! Our WHCH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! ~Earl
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good head phones great for the gym. Best purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelT!
It is most rewarding to hear that our WH-CH720N headphones have been a great purchase for you, especially for the gym.
We designed them to be lightweight and comfortable for long use, and we're so glad that's working out while you're active.
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
My 15yr old tech says it’s a go.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son really likes and is impressed with them. If a 15 year old gives a thumbs up on tech gadgets, I listen. So yeah 5 star.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZacharyS, That's awesome! We're very happy to hear that your son is impressed with his new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Not Too Many Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left headphone had some popping noises when I used the noise canceling feature, but I haven't had the problem in a few weeks. Good product, but will be updating headphones if the sound comes back!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KsCh, Thanks for the sharing your feedback. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Make sure that your device has the latest firmware version to avoid any performance issues. Thanks for choosing SONY! -Craig
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphone and the pick up at store was great! Thank you so much Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherM, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Battery life
BUY THESE!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing pair of headphones and amazing battery life, worth the buy!
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, WilliamJ!
We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Sony WHCH720N Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older set of Sony wireless that were twice the price, these are really just as nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianK, We are glad that you like your new Sony wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great. I’ve owned them for a little over a month now and they haven’t let me down. I recommend these as they are well worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickO, Awesome! We are so glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product at a reasonable price. Headphones are comfortable to wear long term. I wish they had a carrying case however.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AETX,
Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the price point and comfortable design of the headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Excellent choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Great noise cancelling. Best Buy has great customer service also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaurielB, We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones do exactly what they say. When I have them on it is very hard to hear anything going on around me. Just what I asked for.
I would recommend this to a friendBrand response from SonyListens
Posted .HI AngW, We're glad that you are happy with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Good cheeper Sony headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good and fairly inexpensive. Noise canceling works quite well. The app you download for these headphones allow more play with how you want your music to sound like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kaden, We appreciate your feedback and we are happy that you like the noise canceling feature and Sony Headphones Connect app of your new Sony headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Very good headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for a month, and they have replaced my AirPods for desk use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ParkerG, fantastic! We're extremely pleased it suits your needs and expectations. Thank you so much for sharing your excellent experience with your WHCH720N and for choosing Sony! - Romeo
Pretty Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like them the noise canceling is top tier would buy them again and they are in a good price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CWA04,
Thank you for your 5-star review of the WH-CH720N headphones! We're so glad to hear you're enjoying the exceptional Noise Canceling performance. We engineered these headphones to provide a high-quality listening experience by blocking out ambient sounds, so you can fully immerse yourself in your music. It's great to know that this feature, along with the comfortable fit and excellent value, has made such a positive impression on you.
Thanks for choosing Sony. have a great listening day!
DiegoV
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wear them while on my riding mower. Most noise from mower cancelled which is very tolerable. Music sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaneF, We are glad that you now have a pair of great noise canceling headphones. Thank you for your purchase. Enjoy! Vincent