Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Good headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly these are solid headphones, the noise canceling isnt the best top tier but its good for the rice your paying. Its nice you can control the headphone with the sony app. These are a great first headphone buy used mine for the gym and for studying where great!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, DAMIENS!
It is awesome to hear that your WH-CH720N has been such a solid companion for the gym and studying. We’re glad you’re finding great value in the noise canceling and that the Sony Headphones Connect app is making it easy to dial in your perfect sound.
Thank you for choosing Sony for your first pair!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
BruceW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wireless headphones for the money. Clearly not as good as the more expensive Sony X4 or X5 high end headphones, but these offer good performance for a much reduced price point.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Bought them as a gift for my husband and he loves them too. They are so comfortable and the noise canceling is awesome.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are really good from sound quality to things it can do. They are fully flexible and the battery life is unrealll. I charge them maybe once or twice a week and they just keep going . I give them a 8.5/10 . I would like the noise canceling feature to cancel more noise but it’s not bad !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TeddyT,
Thank you for sharing your honest feedback and we truly appreciate it. We are happy that you like the sound quality, battery life and other features of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Best value headphones I've found
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headset with noise cancelling. If you can get it on sale for $100, which seems often, its a fantastic deal. Compared to others at that price point it has a very nice neutral sound profile that you can adjust with the ap equalizer if you like. Noise cancellation is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RAULR!
We are thrilled to hear that you’re finding the WH-CH720N to be such a fantastic deal, especially with that neutral sound profile and solid noise cancelling. It’s awesome to know the equalizer in the app is helping you dial in the sound exactly how you like it!
Thanks for selecting Sony headphones!
Warm regards,
Estefany
- Pros mentioned:Comfort, Sound quality, Weight
Awesome Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, light on my head and comfortable on my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaidRaidRaid, we're glad you like the sound quality and comfort of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! ~Earl
- Pros mentioned:Comfort, Sound quality
Great for travelling.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is one of the best travel headsets on the market based on online reviews, but just the previous Gen. We flew overseas for an international flight and these were comfortable for the long 9-hour leg enough to sleep in. Wonderful sound cancelling. Also can flatten pretty easily.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wesome, IvanR! We are so glad to hear that you are happy with your new WH1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Craig
- Pros mentioned:Battery life, Comfort, Sound quality
Over the ear headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good battery life, noise cancellation works great, comfortable on my head and ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PatrickW,
Perfect! We're glad that you appreciate how good the battery life of our Sony WHCH720N as well as the noise cancelation feature and comfortability of the headphone. With our Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality, Weight
Great but too big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had to return these because they were just a bit too big for my tiny head, even on the smallest setting. But overall they were quite good—great sound, good ANC, and the ANC works in both wired and wireless modes (which was imperative for me as I was using them for work). Love the color and they were very lightweight. Just too big width-wise for a very petite head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyE,
Thanks for commenting. While we are thrilled to know your satisfaction with the amazing sound quality, exceptional noise canceling feature, stylish color & light weight design, and superb performance of your WH-CH720N, we are really sorry if you had to return it due to its size.
We value you and your feedback, and we are hoping you will consider Sony again in your future purchase!
Sincerely,
Romeo
Great headphones for this price point!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones at this price point. Bose qc45s were not loud enough for a family member with hearing impairment when hooked to a fire tv. These are so much louder that he had to turn them down. They do not have a hard case like the more expensive models, but that wasn’t needed in our case since they stay by his tv. Great purchase, especially since we cot it on sale for $98.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobinH,
We are honored to hear that the WHCH720N is providing the volume and clarity needed for your family member to enjoy their favorite shows. It is wonderful to know that our headphones offered the perfect solution for his specific listening needs and that you were able to secure them at such a great value.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Great sound and noise canceling.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My12 yr son loves these headphones. They are sturdy, easy to use, and the noise-canceling feature is excellent. This is especially important for him, as it helps minimize triggering noises. Highly recommend!
I would recommend this to a friend Affordable and Amazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for college and they work absolutely wonderful! Noise cancelling works amazing but ambient noise is without a doubt my fav! Would recommend as an affordable option!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, CameronS!
We are absolutely thrilled to hear that the WH-CH720N is working out so well for your college studies. It’s wonderful to know that the noise cancelling is helping you stay focused, and we’re especially glad you’re enjoying the Ambient Sound mode for when you need to stay aware of your surroundings on campus.
Thank you for choosing Sony and for your great recommendation!
Best regards, Gus, Sony Social Media Team
Fantastic sound, microphone is subpar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality. Im hearing music in ways I've never heard before, and gaming is more immersive than ever. Bass is fantastic, and sound cancelling is so good that i get paranoid about my surroundings sometimes. 10/10 sound quality. The microphone on them is practically useless, though. Works fine for making phone calls, but don't plan on using it for any form of content creation, your phone or laptop microphone will be higher quality than this audio. Ive been using them every day for weeks and just had to charge them for the first time yesterday, battery life is very impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DCDC,
We are absolutely thrilled to hear that the WH-CH720N headphones are delivering such an immersive audio experience for your music and gaming, and we're proud that the sound quality, bass, and long-lasting battery life have earned a 10/10 rating! However, we appreciate your candid feedback regarding the microphone quality for content creation purposes. The microphone technology in this model is primarily optimized for clear, hands-free voice calls in daily use and not for professional-grade recording or broadcast audio; for higher-quality, low-latency communication like content creation or serious gaming, we recommend utilizing a dedicated, wired microphone or one of our specialized headsets like the Sony INZONE series.
Thanks for choosing Sony.
Best regards, Eliab
Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable, dependable, lasting battery life. The device is rugged, it has fulfilled my reason of patronage. It is highly recommended for those with busy hands and busy schedule. The sound equaliser is magnificent. Sounds output is of healthy standard. It doesn't irritates the ears. No nerve racking effects.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kayssinger!
Thanks for the great feedback! It is truly wonderful to know that your WH-CH720N headphones are keeping up with your busy schedule and that the sound quality is exactly what you were looking for.
Thank you for selecting Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Nice budget noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.comfortable with great sound. Noise canceling does the job nicely on flights.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Never take them off my head
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very comfortable. Love the sound. Good value for the money
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Smooth sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great, they are very comfortable. Does not squeeze your head too hard.
I would recommend this to a friend Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound as one would expect from Bose. Lightweight and comfortable fit for extended periods of listening. Battery life seems good, as I’ve been using mine for several weeks now on the original charge. I’d highly recommend these headphones if you enjoy high quality sound and excellent noise suppression.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Slackertodd,
We are delighted to hear that you are highly recommending these headphones and that the sound quality, lightweight comfort, and noise suppression are all hitting the mark for you!
We are so glad you chose the Sony WH-CH720N to experience our signature high-quality audio and Integrated Processor V1 technology. It is especially impressive to hear that the battery life has supported several weeks of use on a single charge—we designed these with a long-lasting battery to keep the music going for as long as possible without interruption. Knowing they stay comfortable for those extended listening periods is exactly what we strive for.
Thank you for choosing Sony.
Regards,
Dominick
Lightweight and sound good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son Loves them, he really haves dropped them a few times and they are still in good condition lol and also they do last him a while before having to charge again.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Great headphones for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mainly bought these for some new desktop headphones since I was tired of gaming headsets with built in mics as someone who uses a desktop microphone, but I've found myself using it for just about everything, the noise cancelling is on par with just about all the other brands featuring it, and the sound quality is great especially when using it wired, and has an amazing battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sawyer,
What a great deal! We're glad that you are happy with the noise canceling performance, sound quality and long battery life of your new Sony WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco