Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Cool!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Very comfortable on the ears. I like that it occasionally alerts you on battery percentage as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, user748876!
We are so happy to hear that your WH-CH720N headphones are delivering that great sound and all-day comfort you deserve. It’s also wonderful to know you’re finding the battery percentage alerts helpful—we designed those little touches to make sure you're never caught without your music!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were exactly what I was looking for. Extremely comfortable over-the-ear fitting, easy controls, and fantastic sounds quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CorrieB,
Awesome! We're glad to hear that your WHCH720N headphones perfectly suits your needs and expectations. Nice to know that you are enjoying the fantastic sound quality, comfortable fit and easy controls of the unit. Thanks for choosing Sony! - Kris
Sony WHCH720N Headphones Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my fiancé since I loved my own so much, and he loves them too! They're great for everyday use and are especially helpful on planes when using the headphones to watch movies. Awesome battery life as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RachelC,
We are immensely pleased to hear that you loved your own pair so much that you shared the experience with your fiancé, and that he is enjoying them just as much!
The WH-CH720N is indeed an ideal travel companion, especially for long flights, thanks to our Integrated Processor V1. This technology provides high-performance noise cancellation that effectively filters out engine drone and cabin hum, allowing you to stay fully immersed in your movies or music. To ensure the entertainment doesn't stop mid-flight, these headphones feature an extra-long battery life of up to 35 hours with noise canceling on. Plus, their incredibly lightweight and ergonomic design means they stay comfortable even through the longest travel days and everyday use.
We really appreciate you choosing Sony!
Best regards,
Dominick
Great quality and price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to other headphones I’ve tried, these are by far my favorite. The volume is loud which I love and I also love how you can choose to have noise canceling on or off. They don’t fall off at the gym and are great for working out. For the price I feel like these exceeded my expectations. I would choose these over any other headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angie,
It is truly wonderful to know that the WH-CH720N headphones are your favorite! We're thrilled to hear that they exceed your expectations with the volume, the flexible noise canceling feature, and that they perform perfectly for you while working out at the gym. Thank you for choosing Sony!
Regards,
Dominick
Great sound and noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I WISH I could get my son out of these. The sound is excellent and the noise cancellation makes it nearly impossible to call him downstairs when he's wearing them. I have to get his older brother to get his attention. I guess they do what they're intended to do!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Baron,
Thank you for choosing Sony!
It brings us great joy to hear that the WHCH720N headphones deliver excellent sound and effective noise cancellation—so effective that getting your son's attention can be a bit of a challenge! It’s wonderful to know our technology is making such a strong impact, and we appreciate you sharing this playful experience with us.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use for work, comfortable, no problems with a lot of extraneous noise
I would recommend this to a friend - Pros mentioned:Battery life, Weight
Lightweight and nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, not *too* expensive, help me to focus at work. I wear these constantly and have even connected them to my TV via Bluetooth. Decent battery and relatively quick charge. I recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kimm, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for your recommendation and for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Best Headphones for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling headphones needed for long drives to focus on school subjects. Comfortable and lightweight. Good choice for a reasonable price with above average sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DB902, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
No complaints!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these for our daughter's birthday. She is picky on how headphones feel on her ears, and she loves these. The sound and connectivity are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valerie, we're glad she loves her new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort
good headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got this 2 years ago and they are really good , i treat them very aggressively and haven't brakethem, definitely i would buy the again.
I would recommend this to a friend Work great while being outside.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great, and I can be outside at the edge of my large property and still get the Bluetooth from our house wireless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hansen,
We are thrilled to hear that you're enjoying the great sound quality and the impressive Bluetooth range of your WH-CH720N headphones! It is wonderful to know they stay connected even from the edge of your property.
Thanks for choosing Sony.
Best regards,
Eliab
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that helped me pick these out was very educated on them. They have excellent sound quality. I would highly recommend them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolL!
Thank you so much for the kind words and the recommendation!
It is fantastic to know that the sound quality of your WH-CH720N is hitting all the right notes for you.
Thanks for selecting Sony headphones!
Best regards,
Estefany
Great buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves these headphones. She always has them on her head. Says they are so super comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelissaP,
We are so happy to hear that your daughter is loving her new headphones! Comfort is a top priority for us, and we're glad they’ve become her go-to pair.
Thanks for choosing Sony.
Best regards,
Eliab
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for a recent trip. Overall I liked them. They were comfortable enough to wear for hours at a time. Sound quality is ok. They do have an insane range compared with other Bluetooth headphones that I own. I actually forgot my phone on the third floor of the hotel and I still had a great connection when I was sitting at the pool! I don't really feel like they get very loud. I found myself tweaking the EQ to understand podcasts and books. I did find that the noise cancelation on the plane worked great. Finally I love that these can be wireless or plugged in which was great on the plane because I could listen to my iPad, iPhone or the seat back entertainment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Texan,
We're happy to hear that our WH-CH720N headphones were a great companion for your trip, especially the excellent noise cancellation on the plane and the impressive Bluetooth range! We also understand your feedback about the volume for podcasts and books. For a more personalized listening experience, you can fine-tune the sound settings using the Sony | Headphones Connect app. We appreciate you sharing your detailed feedback as it helps us improve. Thanks for choosing Sony.
Best regards,
Eliab
noise cancelling things
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the noise cancelling, needs to know how to configure the app correctly and to your liking though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tMak,
We are thrilled you're loving the noise cancelling on your new blue WH-CH720N! To master the settings, we recommend using the Sony | Sound Connect app to customize your Equalizer (EQ) and fine-tune the Ambient Sound Control to your exact liking.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Fit
Sony Comfort has improved over the years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second set of Sony earphones over many years. They have a comfortable fit on the head without being loose. I take naps some days listening to cool music and forget they are on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Suzi, Thank you for sharing your thoughts and experience using your WH-CH720N! We're glad to hear that you are comfortable using your new WH-CH720N headphones and you appreciate the noise canceling feature and sound of it. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. Thank you for trusting Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Great headphones with this price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice headphones with noice cancellation. It’s durable and fit in correctly with ear size.
I would recommend this to a friend Best headphones ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had recently purchased a new oven and gotten $100 credit for my purchase. Once it hit my email, I decided to look around for what I could get when low and behold, I'd seen these headphones. My previous pair had broken and since I was on the market for a new pair of specifically noise cancelling headphones, I made the purchase. They're now my new favorite! They're perfect for car rides when I don't want to hear all the traffic noises, and the sound quality is great. I use them all the time! 10/10 highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AliG!
We are thrilled to hear how much you love your WH-CH720N headphones and that they've become your go-to for those noisy car rides!
They're super popular for their easy to use noise cancelling, lightweight design and impressive sound that makes music and podcasts sound clear and rich. It's awesome knowing they've made your daily routine that much better!
Thank you for choosing Sony!
Best regards,
Estefany
Sony headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice pair of headphones gives you a nice bang for your buck Battery can last anywhere from a few weeks up to a few months depending on how much they are used Can connect to two devices at the same time! Sound quality is crisp and nice and with noise cancelling you can hear your music and your music only
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseG,
We are thrilled to hear that you consider the WH-CH720N headphones to be a fantastic value!
We're glad you're enjoying the impressive performance, from the multi-device connection capability to the crisp sound quality and effective noise cancellation that lets you focus completely on your music. It's also great to hear how much you appreciate the long-lasting battery life.
We really appreciate you choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Sonny Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality Good price Best pair to used at the gym
I would recommend this to a friend