Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality, Weight
Yes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight easy to use, great sound. Charged fast and love the color.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for the gym
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the gym and calls, for under 110 bucks you cant beat these.
I would recommend this to a friend Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money i paid for. The sound is great and the fit is very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Boss71,
Thank you for choosing Sony!
We're excited to hear that your WHCH720N headphones are delivering great sound and a comfortable fit. Knowing that you feel the value of your purchase is very rewarding for us. We appreciate your support and hope these headphones continue to enhance your listening experience.
Best regards,
-Fred
Great Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these headphones for a long time but just never bought my own pair. They are an amazing budget option from Sony and I recommend them to everyone who asks about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanC, Thank you for the positive review! We're thrilled to hear you love your new Sony WHCH720N headphones. We appreciate the recommendation and thanks for choosing Sony! -Sam
Excellent sound and comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift that has been appreciated. Lite and works great. Could be a bit better for storing in a bag, but otherwise excellent sound and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PastorScott!
Thanks for the review! We are excited to hear that the WH-CH720N has been such an appreciated gift.
We appreciate the feedback regarding how they store in a bag, but we're glad to know the comfort and sound are hitting the mark for you.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Best of the best!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable around ear. Love connecting these to the TV and phone. They sound great and the blue color is nice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CmaticSounds101,
Wow! Thanks for sharing your review on our WHCH720N. We're glad that you like the comfortability of the headphone, sound quality and how easily you can connect it to your TV and phone. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Sony - WHCH720N Wireless Noise Canceling Headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony headphones is a great bargin for only $100! The noise cancelation is great and the sound quality is incredible! I love how light the headphones are and the color black looks great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisR,
It is truly wonderful to know that you are enjoying the incredible sound quality and the lightweight design of your new headphones! We are thrilled that the Integrated Processor V1 is taking your noise canceling to the next level, allowing you to stay fully immersed in your music. Thank you for making Sony part of your listening experience.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Good and comfortable headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and battery life. Lots of plastic but is okay with me.
I would recommend this to a friend Best budget Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BATTERY LAST A WHOLE 7 DAYS! Great sound quality especially for the price the noise cancellation is okay not to much transparency mode is great took. Overall it’s a solid headphones for gifts or casual.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ANNALYH,
Thanks for the great feedback! We are really happy to hear that the battery life and sound quality are working out so well for you, especially at such a great value.
The WH-CH720N features an impressive battery life of up to 35 hours with noise canceling on, or even longer with it off, making it perfect for long-term use.
We appreciate you choosing Sony!
Best regards,
Estefany
Quality and comfort for a good price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving these better than AirPods! Very comfortable and affordable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabby!
We are thrilled to hear that you’re finding the WH-CH720N so comfortable! It’s great to know they are a perfect fit for your daily routine and that you're happy with the value they provide.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Fit, Sound quality
A bargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and great price, the sound is very good and they fit well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ManfredP, Perfect! We're very pleased to hear that you like the great sound and excellent fit of your Sony WHCH720N. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good enough
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately these headphones don't deliver on the feature promises. While a wired connection does indeed work with these headphones, I believe there is a DSP in the Bluetooth connection which improves the sound significantly. In wired mode, the headphones don't sound all that good. There is also the issue of wired mode not working while the headphones are powered on. Wired mode only seems to work when the headphones are powered off. All I get is a static noise while they are turned on. After updating the firmware and software and using the Sony app I found there is still no change, so basically wired mode doesn't work with the noise cancelling. The headphones are also not all that comfortable over a long period, but still average overall. With all that being said I still find the noise cancelling effective and the sound good enough over Bluetooth so I kept the headphones. I wish the headphones delivered on their promise or were at least up front about the limitations related to wired mode. Otherwise the headphones are pretty good.
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. Sounds amazing with the option of adaptive listening. The build is strong and durable
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Nas0509!
We are delighted to hear that you find the WH-CH720N to be a very good pair of headphones. It’s wonderful to know you’re enjoying the amazing sound quality and the adaptive listening feature. We designed these headphones to be both durable and to deliver a smart, high-quality audio experience, so it's rewarding to hear that we've succeeded.
Thank you so much for choosing Sony! We hope you continue to enjoy your listening sessions.
Best regards, Gus, Sony Social Media Team
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my sons and they love the noise cancellation! I don’t cuz now they can’t hear me when I talk to them LOL! Great product and bought 2 at the sale so even better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello McKinneymom,
Thank you for choosing Sony!
We couldn't be happier to hear that your sons love the noise cancellation on the WHCH720N headphones—even if it means they’re a bit harder to get a hold of now! It’s fantastic that you took advantage of the sale to get two and are enjoying the great value.
Best regards,
-Fred
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great I’ve had a lot of sound cancelling headphones but these ones are great you wouldn’t need anything more than this so it’s perfect for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZacharyF,
It is fantastic to know that you are finding these headphones to be such a great value, especially compared to other noise-canceling models you have owned.
We designed the WH-CH720N to bring our premium Dual Noise Sensor technology and Integrated Processor V1 to a more accessible price point, so it is wonderful to hear that you feel you have everything you need in this one package. Achieving that perfect balance of high-end silence and excellent audio quality is exactly what we aimed for, and we are glad that they are the right fit for your lifestyle.
Thank you for trusting Sony.
Regards,
Dominick
great set of headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the long battery life and the noise cancelling as it softens the louder noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FranciscoC!
Thanks for reaching out and sharing your experience! It is truly wonderful to know that the long battery life and the noise canceling on your WH-CH720N are making a real difference in softening the world around you.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
Headphone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fitting all day. Not recommended on hot days. Noise cancelation is great. I use them for outdoor machines
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Schlingding!
We’re glad to hear you're enjoying the all-day comfort and great noise cancellation while using your WH-CH720N with outdoor machinery. We appreciate the feedback regarding use in hot weather—that's helpful for other users to know!
Thanks for choosing Sony!
Best regards, Gus, Sony Social Media Team
Hands down Best we've owned.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of several we have purchased. My kids and I each have a pair. I do construction work in mine and they've saved my head countless times, as well as providing excellent noise protection. My kids put a solid 80 hours a week use, for years on these. The only weak point is the swivel, but it took 2 years for that to fail. So I'd say these are a solid choice. 100% our go to headphones. I have a set of Bose, as a comparison, these may not have the sound clarity, but they fit better and stay on better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiniH
Thanks for sharing how our WH-CH720N headphones have become an indispensable part of your family's daily lives, from construction work to years of heavy use by your kids.
We're delighted they've provided excellent noise protection and proven to be such a solid, reliable choice, consistently outperforming others in fit and stability. It's fantastic to hear they are 100% your go-to headphones, even with the swivel being a minor weak point after two years of incredible service.
We truly appreciate your trust in Sony!
Sincerely,
Jenn.
Highly Recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality! Far better than some high end “gaming headphones” that I’ve used!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, ChilaxMan205!
We are absolutely thrilled to hear that the WH-CH720N is giving those high-end gaming headphones a run for their money! It’s incredibly rewarding to know that our focus on balanced, high-quality audio is standing out to you, even compared to more expensive specialized gear.
Thank you for choosing Sony and for sharing your experience!
Best regards,
Gus,
Sony Social Media Team
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Looking into buying another pair for family members.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Noliaj,
Thank you for choosing Sony!
We couldn't be happier to hear that you love your WH-CH720N headphones and are even thinking about getting another pair for your family. It means a lot to us that our product has made such a positive impact on your listening experience, and we truly appreciate your trust in Sony to bring quality audio to your loved ones as well.
Best regards,
-Fred