Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
SONY is a winner.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major bang for the bucks!! Sounds just as good as the Beats but for less the price. Very good quality and performance. Good purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RashiedS,
Thank you for your valuable feedback! We are very grateful that you like the amazing sound quality and overall performance of your new headphones. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great pair of headphones for carefree use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great easy money option for noise cancelling headphones. Sony quality, good ANC, good sound quality. For those who want a good headphone without worrying about wrecking your flagship models, these do the job.
I would recommend this to a friend Impressive Noise-Canceling Experience with Sony WH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had the opportunity to test the Sony WHCH720N Noise-Canceling Headphones in the sleek black color, and I must say, I was quite impressed with their performance. These headphones offer a commendable combination of noise cancellation, audio quality, and comfort, making them a worthy choice for both everyday use and travel. Design and Build Quality (4/5): The WHCH720N headphones sport a modern and understated design in black, which I found appealing. They are lightweight and have a foldable design, making them highly portable. The build quality is decent, though not as premium as some higher-end options. The materials feel durable, and the adjustable headband ensures a comfortable fit. Noise Cancellation (4/5): The noise-canceling capabilities of these headphones are quite effective. They do an excellent job of reducing ambient noise, whether it's the hum of an airplane engine, the chatter in a coffee shop, or the rumble of a train. While they may not offer the same level of noise cancellation as top-tier models, they're more than sufficient for most environments. Sound Quality (4/5): The sound quality of the WHCH720N headphones is well-balanced, with crisp highs, clear mids, and a decent amount of bass. The audio is generally rich and detailed, making them enjoyable for a wide range of music genres. However, audiophiles may find the bass to be a bit lacking in depth. Battery Life (5/5): One of the standout features of these headphones is their impressive battery life. Sony claims up to 35 hours of playback on a single charge, and in my testing, they lived up to that claim. This extended battery life is perfect for long flights or extended commutes, and a quick charge feature provides 60 minutes of playback with just a 10-minute charge. Comfort (4/5): The ear cushions are plush and comfortable, allowing for extended listening sessions without discomfort. The headband is adjustable and adequately padded, further enhancing comfort. However, some users with larger heads may find the fit a bit snug. Connectivity and Controls (4/5): Pairing the headphones with Bluetooth devices is straightforward, and I experienced no connectivity issues during my testing. The onboard controls for playback, volume adjustment, and calls are intuitive and responsive. Additionally, the headphones support voice assistants like Siri and Google Assistant for hands-free control. Conclusion: In conclusion, the Sony WHCH720N Noise-Canceling Headphones in black offer an impressive overall package. They provide effective noise cancellation, a well-balanced sound profile, exceptional battery life, and comfortable wear for extended periods. While they may not compete with the absolute top-tier headphones in each category, they strike an excellent balance between performance and affordability, making them a compelling choice for most users. If you're in the market for a reliable pair of noise-canceling headphones without breaking the bank, the Sony WHCH720N headphones are certainly worth considering.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jdoge,
Thank you so much for making an effort to share your detailed thoughts with us! It's lovely to hear your positive feedback with your new headphones! We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for the recommendation and for choosing Sony! - Kris
Check these out!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and great affordability! Would buy again!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, LarissaL!
We are absolutely thrilled to hear that your WH-CH720N headphones are hitting that "sweet spot" of great sound and great affordability for you! It is incredibly rewarding to know that our goal of delivering premium audio technology at an accessible price point is resonating with your experience.
Welcome to the Sony family, and happy listening!
Best regards,
Gus,
Sony Social Media Team
Good Purchase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working as good as new! Great purchase! Worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LJames!
Thanks for the awesome feedback! It brings us great joy to hear that your WH-CH720N is still performing perfectly! We love knowing that you feel it was a great investment and that they are holding up so well for you.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Best budget headphones for you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent budget headphones with great noice cancellation and great sound design
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Preston,
Thanks for sharing your experience! We can't be happier to hear you're enjoying the great noise cancellation and sound quality of the WH-CH720N headphones.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Comfort
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Purchased for my father. He is enjoying them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarryH,
That's great to hear! We are so glad that your father is enjoying his new WH-CH720N headphones and that they are comfortable for him. We truly appreciate you sharing this with us.
Thanks for choosing Sony.
Best regards,
Eliab
Great Purchase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working great! The purchase was worth it so far!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LJames!
Thank you for your feedback on the Sony WH-CH720N headphones. We are pleased to learn that your purchase has been worthwhile!
The WH-CH720N headphones offer up to 35 hours of battery life, providing all-day comfort for extended listening sessions. Additionally, the headphones support multipoint connectivity, allowing seamless pairing with two devices simultaneously.
We really appreciate you choosing Sony!
Best regards,
Estefany
Cozy & Comfy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, it feels comfortable even after multiple hours of using them. It cancels out noises pretty well and overall im glad I got it for myself to focus on my hobbies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rnrebt,
It is truly wonderful to know that your new headphones are helping you focus on your hobbies by providing lasting comfort and effective noise cancellation. We design our lightweight models specifically for those long sessions of use, so it’s great to hear they are meeting your needs perfectly.
Thank you for trusting Sony to be a part of your listening experience.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Worth the money!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great and hold the charge for a long time. They are noise cancelling as well. Perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelH,
Thank you so much for taking the time to leave an excellent rating! We're really glad that your investment with your new Sony headphones is worth it. Nice to know you are enjoying the noise cancellation and long battery life of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Does the job
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for a while now and they’re amazing! Noise quality works prefect in not super noisy places.
I would recommend this to a friend - Pros mentioned:Sound quality
Get these now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great compact , easy to carry , does its job at delivering superb noise canceling sound . Worth the price and I love the color . I’ve bought. Plenty of pairs for my teen nieces and nephew and they all love it .
I would recommend this to a friend - Pros mentioned:Sound quality
Great value for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Good sound and good base, and the app is good. And they charge fast
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Good upper quality headphones for a right price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable headphones that you can wear all day with no pain and the sound quality is pretty decent for the price point
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bilal10,
Thank you for leaving us a perfect rating! We really appreciate your satisfaction with the incredible sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Awesome commuting headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were amazing, had them for over 1.5 years and they were still going strong until I fell with them and one side broke.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, KhurramS!
We are so glad to hear your WH-CH720N headphones served you well for over a year and a half! It’s great to know they were going strong, but we were so sorry to hear about your fall and the damage to the headphones. We hope you are doing okay!
If you're looking to get back to your music, feel free to check out our latest deals on the same model. We'd love to have you back in the Sony family!
Thank you for choosing us!
Best regards, Gus, Sony Social Media Team
Amazing Audio and Noice Canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product for my teen age daughter ans she loves them. She noise canceling is amazing. The audio works perfectly. We have no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SindyC,
It’s a true pleasure to hear that your daughter is loving her new WH-CH720N headphones. We are delighted that the amazing noise canceling and audio quality have made such a positive impression, and we appreciate you sharing your family's experience with us.
Thank you for trusting Sony.
Regards,
Dominick
Wonderful would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for a whike now i bought them after my aurpods kept dying or best buy gave me used ones i was suprised on how good and comfortable they are they are also very airplane friendly as i took them on my two week vacation to spain
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AriannaD,
That's wonderful to hear! We're so glad you're enjoying the WH-CH720N headphones, especially their comfort and noise-canceling capabilities for your flight to Spain. Thanks for choosing Sony for your travels!
Thanks for choosing Sony.
Best regards, Eliab
Sony Bluetooth Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my Dad for a flight to Alaska. He has hearing aids so he needed the over the ear headphones. He loves them. He not only used them for his flight but he uses them for multiple other things as well. They work very well and pair with his phone. They were a great purchase especially for the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FARRAHL!
We feel privileged to know that the WH-CH720N headphones were such a great gift for your dad's trip to Alaska. It's so wonderful to hear that they were a perfect fit for his needs, especially with his hearing aids and that they're working so well for him every day.
We designed them with Digital Noise Cancelling to help with things like a noisy flight, and multipoint connection for easy pairing with his phone and other devices.
Thanks for choosing Sony!
Best regards,
Estefany
Great Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After breaking my second pair of Beats headphones, I made the switch to Sony, and I couldn't be happier with my decision. The Sony headphones are significantly more comfortable than my previous Solos, allowing for longer listening sessions without discomfort. Overall, the audio experience has been more enjoyable, and I appreciate the improved durability that these headphones offer. Although they don't have a folding design, this hasn't been an issue for me at all. I opted for the sleek black pair, and I would definitely purchase them again without hesitation.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive review, SydneyA! We're delighted to hear that you are enjoying your Sony WH-CH720N headphones. It's great to know that you find them significantly more comfortable and durable compared to your previous headphones. We appreciate your feedback on the comfort, audio experience, and sleek design. Your satisfaction is our priority, and we're thrilled that our product has met your needs even in aspects like the non-folding design, which did not pose an issue for you. If you have any further feedback or need assistance, feel free to reach out. Enjoy your listening sessions and thanks for choosing us!
Gus
- Pros mentioned:Battery life, Sound quality
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is perfect. The charge stays up for long and I can use it outdoors long enough
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasperO, we're glad you like the sound quality of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl