Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good budget headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work pretty good no complaints so far. good sound and the noise canceling is decent for the price.
I would recommend this to a friend Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son got for Christmas. Loves the size of headphones. Other brands have been too tight and made his ears sore.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, RenaeC!
We’re so glad to hear your son is enjoying his Christmas gift! Comfort is a top priority for us, and it’s great to know the WH-CH720N is providing that lightweight, comfortable fit without the tightness he experienced with other brands.
Thank you for choosing Sony for such a special gift!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Noise cancelling works great on a plane.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great on my international flight and have a great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Loveit,
Thank you for choosing Sony!
We're beyond pleased to hear that your WH-CH720N headphones worked great on your international flight and delivered such impressive sound quality. It's great to know they've exceeded your expectations, especially in a travel setting where comfort and reliable audio make all the difference. Enjoy them for many more sessions!
Best regards,
-Fred
Great Noise Cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great comfort, noise cancelation best ever and sound quality and extra features well worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Galaxy!
Thanks for sharing your review! We are thrilled to hear that you're having such a great experience with your new WH-CH720N headphones. It’s awesome to know that the comfort and sound quality are making a difference for you.
We really appreciate you choosing Sony!
Best regards,
Estefany
Great sound, but horrible microphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, great sound quality, not completely noise blocking but does the job with the volume loud enough. One thing I will say- the microphone is not good quality at all. Every time I want to hop on a call, I either have to set it to my MacBook microphone (if I can on zoom) or use another pair of headphones if I'm on FaceTime or something. If you will be calling a lot with these, I'd suggest finding another
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaH, thank you for taking the time to share your feedback. It's rewarding to hear that you love the sound quality and overall performance of your WH-CH720N headphones. We're sorry to hear about the issues you've experienced with the microphone quality during calls. We're always working to improve our products, and your comments are valuable in helping us do so. We will be sure to pass this feedback along to our product development team for future consideration. Thank you for choosing Sony! Best regards, -Dominick
Awesome Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very comfortable and the best thing is that it comes with an app where you can regulate the state of the music
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JuanC,
Thank you for choosing Sony!
We’re elated to hear that you find the WHCH720N headphones comfortable and appreciate the convenience of the app for customizing your music experience. It’s wonderful to know that these features enhance your enjoyment and allow you to tailor your listening just the way you like. Your feedback truly encourages us to continue delivering products that blend comfort with advanced functionality.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
comfortable and stylish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great starter pair, very comfortable and decent noise cancellation. Sound leaks around 50% but thats not a huge deal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emma,
It is our pleasure to hear your valuable feedback! We're glad you like the comfortable fit, stylish design, and noise canceling features of the WHCH720N headphones. We appreciate your feedback with regard the sound leakage. If worn correctly, you should have minimal sound leaking from the WHCH720N. If playing music very loud, then you can expect more leakage.
Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks again for purchasing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfortable to wear. Charges up quickly. I use the blue tooth option.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RBMB, Awesome! we're glad that you like the sound, quick charge, and comfort. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
14year old loves them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kiddo loves these. Not as heavy as the Beats Pro but still feels good quality. Sound is great and he has no complaints about battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user520222,
That is wonderful feedback! We are thrilled your kiddo loves the WH-CH720N headphones, which are designed to be lightweight (at approximately 6.8 oz) for long-lasting comfort, and we're glad they are enjoying the great sound and long battery life (up to 35 hours with Noise Canceling on). Thanks for choosing Sony.
Best regards, Eliab
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for my daughter. She loves it and is able to enjoy it while she's at her office desk.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
We are really happy to hear that your daughter is liking her Christmas gift! It’s wonderful to know they are a great fit for her workday and that she’s getting so much use out of them at her desk.
The WH-CH720N is designed for all-day wear, featuring a super lightweight frame and soft, oval-shaped earpads that stay comfortable for hours.
Thanks for selecting Sony headphones!
Warm regards,
Estefany
Comfy head phones, easy to operate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves loves loves them! Reasonably priced. They sell a hard shell case on here also that is a must to keep the safe :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaylaH,
Thanks for the wonderful review! We are really happy to hear that your son is loving his new WH-CH720N headphones! It is also great that you found a solid case to keep them protected while he's on the move.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Comfy and good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the quality and sound. Noise cancelling is good enough. Super comfortable for my smaller ears. Love the color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EliT,
You made the right choice! We're glad that you like the sound quality, noise canceling function, comfort, and color of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the headphones................... ...... ...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelB,
We're thrilled to hear you're loving your new WH-CH720N headphones!
Thanks for choosing Sony.
Best regards,
Eliab
My Sony headset-D
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is comfortable, high quality sound, easy to set up and operate, long charge and good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertC,
We are pleased to learn that you are finding the WH-CH720N so comfortable and easy to use! We designed these headphones with a lightweight headband and soft earpads to ensure they remain cozy for long listening sessions, and it is wonderful to hear that the high-quality sound and long-lasting battery life are providing the premium experience we strive for. Our goal is to provide advanced features like Dual Noise Sensor technology in a user-friendly package, and we are thrilled that the simple setup and great value have made them a perfect fit for you.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Excellent Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High quality materials and sound absorption very well.
I would recommend this to a friend Family Peace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So, these headphones are the best. I bought them for my husband so he could watch tv and the rest of us can do what we want. They work wonderful and very sleek looking.
I would recommend this to a friendBrand response from SonyListens
Posted .HI GeorgiaM,
That is fantastic to hear! We're delighted that the WH-CH720N Wireless Noise Canceling Headphones are working wonderfully for your husband and providing quiet for the rest of the household. We also agree they have a very sleek look!
Thanks for choosing Sony.
Best regards, Eliab
Pretty in pink!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very light and quiet. Looks good - simple and elegant. Great sound and decent battery life. Not much to complain about here, just straight forward, good quality wireless headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello techlover!
Thank you for your thoughtful review. We are really happy to hear that the WH-CH720N headphones are hitting the right notes for you with their light design, elegant look, and solid sound quality.
These headphones also come equipped with features like active noise cancellation and quick charge capability, making them a reliable choice for everyday use.
We appreciate you choosing Sony!
Best regards,
Estefany
Must buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and the sound quality is great. Worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AubreyT!
We are so pleased to hear that you’re enjoying the comfort and great sound quality of your WH-CH720N headphones. We strive to pack as much premium technology as possible into our gear, so hearing that you feel they are well worth the investment is wonderful feedback for us.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Best for my kid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best product with noise cancellation awesome cushions that keep ear confortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SrikrishnaK,
We’re so glad to hear your child is enjoying the comfort and sound of their new headphones! As our lightest wireless noise-canceling headband ever, the WH-CH720N is designed to provide hours of comfortable listening without the weight.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
PINKIES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my daughter loved them says no noise can be heard when she needs to concentrate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, BetzyV,
Thanks for the review and the 5-stars rating! It brings us great joy to hear how much your daughter is enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, she'll be able to concentrate and mute the outside as she pleases!
Thanks for choosing Sony, have a wonderful day!
-DiegoV