Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
very worth buying and would buy it again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love using it every day and very good qaulity, would buy it again
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RobertR,
Thank you for choosing Sony!
We're excited to hear that you love using your WHCH720N headphones every day! Knowing that you find the quality very good and would happily repurchase them really makes our day!
Best regards,
-Fred
Sony Sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound sound quality! Noise canceling works great. Comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HTwsa,
Thanks for these fantastic five stars!
We're incredibly pleased to hear you're enjoying your new WH-CH720N headphones' high-quality sound and effective noise cancellation, all while being comfortable for long listening sessions.
We appreciate you choosing Sony.
Sincerely,
Jenn | Sony North America.
Wife loves it....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she loves it. Originally have gotten her those wireless Beats Studio Pro and she hates it. So I took that one back and got her this Sony headset. She loves it.
I would recommend this to a friend- Pros mentioned:Sound quality
Try Best Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never a regret getting this item, sound so good and easily to receive a call.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AbenaA, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
My headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound quality of these headphones. I bought them for a train ride to New England enjoy them for the ride
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaP,
Perfect! We're thrilled that you are enjoying the sound quality of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Pretty Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality! Light on the ears and many different features on the app. Battery lasts forever! Got it for a good price when it was on sale. However if you don't like the feeling of it being “cheap” i don't recommend the material is very hollow.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user689988, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Sony 720N
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them !!! Noise cancellation pretty good Color is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Daisy!
We are excited to hear you're loving your WH-CH720N headphones! It’s great to know that the noise cancellation is working well for you and that you're happy with the color.
We designed these to give you a great blend of effective noise blocking and a really comfortable fit, so you can enjoy your audio without distractions.
Thank you for choosing Sony!
Best regards,
Estefany
my first head phone set
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great, I wish I was able to fold to have less space in my bag
I would recommend this to a friendSolid buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, solid sounding after eq adjustment. At times can feel delicate tho so make sure you store them properly as they dont come with a case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertH,
Thank you for your honest 4-star review of the WH-CH720N headphones. We're glad to hear that you find them solid-sounding, especially after customizing the sound with EQ adjustments in the app. We also appreciate your feedback regarding the build and storage. We understand your concern and agree that proper care is essential to keep them in great condition.
Thanks for choosing Sony, have a nice day!
DiegoV
Happy listening
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves the earphones. Her boyfriend went out and bought the same mom
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jimsquick!
We are thrilled to hear your daughter is loving her WH-CH720N headphones, and it's even better that her boyfriend got the same pair.
Thank you for choosing Sony!
All the best,
Estefany
Banana
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product I really enjoyed this product i definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilmerA,
Thank you for your 5-star review of the Sony - WHCH720N headphones! It makes us really happy to hear you're enjoying them and you'd recommend them to others. Your feedback mans a lot, and we hope the headphones continue to bring you great sound and comfort every day!
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Great Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the quality of these, the noise canceling is amazing, just need to put a sticker on one of the sides to designate the left and right
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maelinn,
Thank you so much for the 5-star rating! We're delighted to hear you like the quality and noise canceling features of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Fit
AMAZEBALLS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is absolutely superb!!!!!!! They fit comfortably and easy to connect!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucipurrr, we're happy to know that you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Best purchase for Great Price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent !!! Best purchase I made to watch movies. Great sound, and noise cancelling helps in noisy environment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GenoKev,
Thank you for the purchase! We're happy to hear that you're enjoying the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
Very comfortable and great sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something for when I was at home chilling and listening to music. They are very comfortable and lightweight. The bass is also very good and the sound quality is overall very nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JazielR,
Thank you for sharing your experience with the Sony WH-CH720N headphones. We're delighted to hear that you find them perfect for relaxing at home and enjoying your music. It's great to know that their comfort and lightweight design enhance your listening experience, and that you're impressed with the rich bass and overall sound quality. Thank you for choosing Sony!
Best regards,
-Fred
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great , product. Noise canceling and comfortable. Just wish it came with a case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vnczav,
We're so glad to hear that you enjoyed the noise cancelling and comfort of your Sony WHCH720N headphones—and thank you for awarding them 5 stars! It's fantastic to know they deliver the quiet and ease you’re looking for. We also appreciate your feedback about wishing they came with a case, as it has been taken in consideration for the most recent models!
Thank you for choosing Sony—hope today is fantastic!
DiegoV.
- Pros mentioned:Comfort
Exactly what I want
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If they able to fold then it would have been better although they are great to wear comfortably over glasses.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KulwinderK,
Thank you for the 5-star rating! Glad to hear that your new Sony headphones perfectly suits your needs. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
SONY Wireless Noise Canceling Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset! Sound cancelling and great sound quality
I would recommend this to a friend- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones but not the best I had. Good for everyday use.
I would recommend this to a friend Good price for a noise canceling headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cute color and works well. My daughter likes this birthday gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ZoeL,
Thank you for choosing Sony!
We're honored to hear that your daughter loves her new WHCH720N headphones! It brings us great joy to know that the color and performance were exactly what you were looking for in a birthday gift.
Best regards,
-Fred