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Customer Ratings & Reviews

$99.99
Save $78.01
Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2815 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,815 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and great price and very comfortable buy one now

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vantheman! We are thrilled to hear your positive feedback about the WH-CH720N headphones! It’s wonderful to know that you find it to be a great deal and very comfortable.
      These headphones offer exceptional noise cancellation and up to 35 hours of battery life, ensuring you can enjoy your favorite music without interruption.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. I wore them on a flight for almost 8 hours. Sound quality is good noise cancelation is not completely silent but killed the majority of the sound level surrounding you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juju, it is very good to hear that you are enjoying the comfort and sound quality of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the prize. Long lasting item and my teen loved it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headphones I have ever used. They are extremely comfortable, and so easy to pair. I paired it with my computer and it works flawlessly. Sound quality is excellent. You can't go wrong purchasing a Sony WHCH720N headphone. Battery lasts a long time and takes about 3 hours to charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenK, That's awesome! We are thrilled to hear that your new Sony headphones are the best headphones you have ever used. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. 
      Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony - WHCH720N Bluetooth headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and have great sound and noise cancellation. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DustinM,
      Thank you so much for your kind words! We’re thrilled to hear that you're enjoying the comfort, sound quality and noise cancellation of the WH-CH720N headphones. Your recommendation means a lot to us!

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    chefil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these headphones for a gift for my daughter she absolutely loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son.It is actually a good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KazeriHamutenya,

      Thank you for choosing Sony!

      We're beyond pleased to hear that you chose the WH-CH720N headphones for your son and found them to be of good quality. It's great to know our headphones have made a positive impression, delivering the performance and construction you were hoping for.

      Thank you for your feedback! It inspires us to create products that exceed expectations. We’re confident your son will love the WH-CH720N headphones for their great sound and reliability.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great buy for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I was buying the right thing but these headphones are great for this price point. I didn't want to spend too much but these are durable, and really completely noise canceling. They stay charged and since I use them while exercising they get wet but still hold up well. I sweat so I'm tough on headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CEHaywood, We are glad that you now have a great pair of headphones and that you like their noise canceling feature. Please take note the your WHCH720N headphones are not waterproof, not sweatproof. You may check out this link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000784812.html. Thank you for choosing Sony! Vincent Sony_US

  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for the price but I should’ve saved for a higher quality pair. They are great for listening to audiobooks while cleaning. The call quality is very hit or miss.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product! Bought it out of necessity after I lost my AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The highest quality for what you pay with long life battery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alig,
      That's nice! Thank you for the very nice review. We're glad that you appreciate the sound quality and battery life of our Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Head Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well with our new TV. Staff was helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and really comfortable to wear for long periods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, OCPD!
      Thank you for purchasing our Sony WHCH720N Wireless Noise Canceling Headphones. We are truly happy that you like the audio quality and comfortability of your new Sony WHCH720N. With our Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise canceling and good sound Used while mowing lawn

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gordo,

      Thank you for the purchase! We're glad to hear that you like the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    I'm happy for listening and talking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for protect my ears in a very noisy server room . It's very good even sound quality for both music and phone call is very good. Very good battery life and mic quality. For 100 bucks is very good production so far after 3 weeks. The only reason I put 4 stars instead of 5 is the pause key sometimes doesn't work even after I replace the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AliK, Thanks for the positive feedback. We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony headphone are great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy headphones. My boyfriend loves them. He uses them for video games and for personal use. These are more comfortable than beats in my opinion and sound quality is better!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AzeliaL, We're glad you and your boyfriend enjoy the headphones. Thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Solid headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones. I got these for less than $100. Far that price I can't complain about them. They sound really good. The earmuffs are comfortable enough. All in all a solid buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseRN, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable and good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good. I’m enjoying the noise cancelling. Affordable and good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FayeekaS, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Sony - WHCH720N Wireless Noise Canceling Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're nice! There is a notch on the speakers that hits my ear sometimes, but its good and sturdy overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound, quality and comfortable fit on ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FrediB,

      Thank you for choosing Sony!

      It's rewarding to hear that your WH-CH720N headphones are delivering a great experience! We're happy to know you're enjoying their sound quality and comfortable fit. Thanks for sharing your positive feedback!

      Best regards,
      -Fred Sony_US