Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 715 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the ROG Zephyrus G16's performance and graphics capabilities as exceptional, frequently praising its powerful processing and stunning visuals. The build quality also receives positive feedback, with many appreciating its premium feel. However, some users express concerns about the battery life, noting it could be improved, and others mention issues with heat and fan noise during demanding tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 715 reviews
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Still a great laptop but....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i recently bought this through open box and don't get me wrong it is a well worth it laptop and i love it for its look, performance and all but the reason why i gave it 3 stars is because there are moments where the system just locks up and other moments where it just gives me a blue screen of death and despite all troubleshooting efforts of making sure everything is up to date, re-installing windows, reinstalling drivers, trying different nvme drives for both the os and storage, and every possible trouble shooting effort i would always either get a system lock up or a blue screen of death. One other thing i would also like to add and i find it quite odd that some keys on the keyboard are simple to press while others feel like i need a brick to press down on the key. I would still recommend the system regardless because despite the hiccups it does perform quite well, but I would still watch it as well as to fully inspect it for any defects.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Hugo,

      We sincerely apologize for the blue screen issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the BSOD issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305052393-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1042499/ Asus

  • Pros mentioned:
    Build quality, Speed

    Rated 4 out of 5 stars

    Surprising Gaming Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Keyboard feels great. Fast response. Great sound for videos and music.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    Brutally Honest

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still unsure about this one. I have had some issues when I automatically upgraded my BIOS. 2x. I have reset windows 11 already due to blue screen errors. I have a T5 samsung ssd external drive on it. Maybe that's causing some issues. But i purchased system mechanic via MyAsus it has helped greatly. I just purchased an internal ssd, not installed yet. I think I may buy some memory also. 16 probably. That's where I am at being completely honest. I would have preferred DDR5. This is my 3rd Asus laptop. I like them. This is the first one that makes me nervous. It was the first 4060 in my price range.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great system!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. The i7 processor is fast enough to run any game with beautiful graphics thanks to the Nvidia card.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great laptop for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tends to get hot when charging but overall performance has been outstanding!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    One of the best laptops

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about 3 weeks with this laptop and so far I do not see any problem what I would recommend is to buy more ram and more storage, the factory ram usually uses about 9gb of the 16gb it has then on that side is a little short and then I had a small problem and is that in a usb port does not recognize the headphones but is a minor problem just change the port and everything works perfect but so far zero problems quite recommended

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram

    Rated 5 out of 5 stars

    Great for the cost.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for the price. I added 16GB memory and it Runs WoW, PGA2K23 and Star Wars Survivor without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs what I need it to. Handles cad well. Really needs more storage and a 4070gpu

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great deal, negligible drawbacks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS software has issues, occasionally the brightness setting will become uncooperative and become unadjustable. Sometimes the trackpad had some slow/unregistered input response. Fans get loud but thats to be expected. The hardware included for the price absolutely slaps! Run everything, 16:10, and all the lighting effects you can shake a strobe light at. Its a great deal, and FYI yes the panel is IPS

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better then I was expecting

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should start by saying this is my first Laptop, I am a PC gamer. This laptop is a beast, I haven't had any problems running my games. I plugged in my mouse and deactivated the touch pad because I am not use to it but that is just my preference. Games I have played so far are WOW, SWTOR, X Com 2, Baldur's Gate 3, Guild Wars, Overwatch, Skyrim, and a few others. My only complaint is the battery life from a full charge only last for about 2 hours while playing Baldur's Gate 3 before the 10% battery notification pops up.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Assus ROG G16

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very satisfied with these gaming laptop , I have been using for a little over 5 months and it is a beast , great screen with the 165hz , I take it everywhere it is my daily gaming it will run everything on max depending on the game but I currently play Hell divers on max settings and its a very smooth experience. Great build quality too got this laptop on sale and it's worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great PC, gets the job done, Top line performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, runs incredibly smooth, i did get it when it was on special, and much like any gaming prebuild computer or laptop, i would alway wait for a discount. With the RTX4060 its able to run some of the latest games on High - Ultra without an issue. I wish that the air exhaust was similar to the earlier ROG or even the alienware, however it gets the job done. Definately recommend if you can get it for a discount. Top Line performance (2023)

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great start for a gaming laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This got some decent power especially for something as slim as it is, but of course for that convenience you are getting some pretty loud fan noise when playing games on it (gets loud whenever I just boot up Tekken 8). Overall though very clean and definitely plan to expand the memory when I get a chance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ASUS ROG Zephyrus G16

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC, runs perfectly and isn’t as loud as expected. Has many customizable options ranging from performance to background and LEDs. Battery life is great considering is being a performance laptop. Only problems I’ve had are typical PC freezing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !! Would recommend this gaming laptop to anyone looking for great graphics and speed .

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ready to play

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been asking for a gaming laptop. Boy was he happy to unwrap this gift. He has had a blast setting this up and playing games with his friends. It has only been a week but it’s running strong. Great graphics. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has an Amazing sleek design very fast and no lag at all can run mostly anything you throw at it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work amazing for me! Great for gaming and playing with my friends and family and for work too!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Powerful laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful laptop that runs any game I throw at it. Only downside is battery

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good so far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box (excellent condition) and it arrived basically new - no blemishes but clearly had been opened before. It has gotten decently hot downloading multiple games and during my initial testing, but from what i understand that's normal. I purchased a cooling stand for 30 bucks rhat will hopefully limit this as well.

    I would recommend this to a friend