Customer Ratings & Reviews
- Model:
- AWM16-7602BLK-PUS
- |
- SKU:
- 6541332
Customer reviews
Rating 4.5 out of 5 stars with 642 reviews
(642 customer reviews)Rating by feature
- Battery Life3.9
Rating 3.9 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the m16 16" 165Hz Gaming Laptop's performance, design, and display, frequently citing excellent performance and sleek aesthetics. However, some users note concerns regarding battery life, the laptop's weight, and fan noise. The large power brick size was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Still 5 stars, but...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."I would initiate it as a desktop laptop first (it's heavy on its own, plus an absurdly large power brick)." Secondly, even if you're just browsing the internet, the laptop gets quite warm, even hot, which is puzzling since the workload is not substantial. Thirdly, it's unclear in the modes. In the 'quiet' mode, all the fans kick in, and it's very loud But it's a superb and high-performance laptop
I would recommend this to a friendRated 5 out of 5 stars
M16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product that has a great CPU and graph card. I love playing games by using this laptop.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Alienware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! I use it a lot for game dev with UE 5.2 and I don’t notice any lags. Handles it like a champ
I would recommend this to a friend Rated 4 out of 5 stars
Very good, but 1 thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would put five because overall pretty good but the Alienware command center isn't fully functional doesn't have all the tabs so you can change the color of the keyboard and do other things. The fixes that are online are complex and the one offered by Dell is complex. Computer should come with functional command center.
I would recommend this to a friend- Pros mentioned:Performance
Rated 4 out of 5 stars
Alienware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this computer works very well and am super happy I got to purchase it on sale.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Very speedy and works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing, every game I've tried has been fast at ultra settings. I did upgrade the Ram to 64GB.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Excellence for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for the price. More than meets my needs for gaming and work.
I would recommend this to a friend - Cons mentioned:Weight
Rated 5 out of 5 stars
As a truck driver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's excellent for gaming over the road. Due to hardware, it is a little on the weighted side.
I would recommend this to a friend - Cons mentioned:Battery life, Fan noise
Rated 2 out of 5 stars
Its good but with problem..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly i dont know if it was just mine but the battery life on this laptop was awful watching a YouTube video it whent from 100% to 89% the fans are loud while gaming go for the asus rog strix 18 it is more expensive but you'll be glad you did
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Rengokuedonut,
Thank you for taking the time to leave us your review. Your feedback is valuable to us at Dell. We are sorry you are experiencing fan noise and battery performance issues with your Alienware m16 Gaming Laptop. Feedback like yours helps continue to grow and do better. We recommend using the TCC Offset Controller to help resolve fan noise issues. I have provided the steps below and the link to the video that can help guide you thru the process. I have also provided a secondary article that can help you improve the battery performance of your gaming laptop.
Using the TCC Offset Controller:
1. Controller is located in BIOS under CPU Management.
2. User can set TCC Offset value between 0 and 15
3. TCC Offset 0 = 100C Max CPU Temp
4. TCC Offset 15 = 85C Max CPU Temp
5. This feature, when available, impacts all USTT profiles.
6. This means that if the user were to change the value, it would be applied to Balanced, Cool, Quiet, and Performance Modes.
7. This feature, when available, impacts all USTT profiles. This means that if the user were to change the value, it would be applied to Balanced, Cool, Quiet, and Performance Modes.
How to Control CPU Temperature with Alienware TCC Offset Controller: https://bit.ly/42706tc
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
- Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this laptop it’s working perfectly for what I got it for haven’t played games on it yet been busy
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my husband . He is so happy. I really suggest it. It is so fast and super cool
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Allienware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop for gaming Resolution is great and its very fast
I would recommend this to a friend Rated 5 out of 5 stars
Amazing gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best gamer laptop ever really good, we play world of Warcraft and Anno and the graphics are amazing
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
It is fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great is very funtional is the very fast for my work
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been around 1 Month since I bought it Great performance so far and no issues
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Alienware m16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Laptop. Fast and smooth gaming. Happy i chose this laptop.
I would recommend this to a friend Rated 4 out of 5 stars
Its okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it just expensive but it works for everything i need so over all good perches
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very nice change from my old laptop. It can run way better.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Gaming Computet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good game computer, its not so noisy and fast enough.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Good midrange gamming laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming midrange laptop. Little bit noisy.
I would recommend this to a friend





















