Customer Ratings & Reviews

The picture is excellent and great audio! My wife and I are thrilled to have this as our main tv

Beautiful picture. Simple controls. Sound isn't the best but with soundbar it's terrific.

Great Tv, picture is great. Also bought a sound bar, & it sound great

A great TV for the price. Installation was very professional and timely. Overall I am pleased with my purchase.

Unpacking the TV, picture, and audio quality all are top notch for the price.

If I could rate just the costomer survive I would over all it’s an ok tv it looks great but if you run into a single issue expect your brain to loose cells my tv prompted me to update which I did I then got a infinite start screen glitch I did some research and found there’s like 3 ways to fix this one is pressing the reset pin button on the back the next is unplugging and plugging it back in then the last one you have to download the firmware onto a flash drive and plug it into the tv first the number listed anywhere to contact them doesn’t give any instruction really on where you’ll find this firmware update but after showering their site I was able to input my tvs s/n at which it give a few instructions on how to download and unzip the file onto a flash drive but the. It comes to the instructions on how to update the tv with the flash drive I read all the instructions which most of them include menu diving please pre take how I’m going to menu dive at all when my tv is stuck looping between the off screen the start screen and a rainbow box I pressed every button on the remote and the singular button on the tv nothing pulled a menu the only instructions that advise a way not using the menus says to hold the power button until a menu pops up it never did it was at this point I called Hisense for the second time I wanted to resolve it without reaching back out because the first time made me very annoyed when I started my call it was at 4:00 mst still within their hours of availability the automated system told me that it was out of office and that banking is only available I thought that was odd so I called again and did the banking option waited till I got a rep which took forever I then asked them the hours that it would be available after giving a real quick breakdown they said they were gonna transfer me without answering a single question so I asked again the hours of availability they said that it closed at 9est and was open at 9est I said ok transfer me and thanked them I waited on hold for a bit then heard a beep at which nobody was there the rep obviously was avoiding calls which honestly is probably common practice for them I waited for a sec said “ima hang up” then said “nah you know what I got time” they then hung up the second time I called I got a. It rep within about 15 min I gave them the run down and said I wanted to Envolve my warranty they asked me to send in some info which btw if you have a Best Buy online receipt they must not take cause she said once I send in the information then they will schedule a technician to come and repair the tv she then tried to quickly hang up on me but I stoped her and asked for a turn around time for the scheduling of the technician she said 24 hours the time I submitted my stuff was 5:07 it is now 7:28 and I haven’t received any contact I have one more day left on my Best Buy return policy and best believe I will be invoking that I am very upset with this joke of a company

Solid for the money everything I expected took sometime to adjust to my liking by learning the adjustments I was all set the fact that my headphones connected automatically once I linked them was a plus also the connection to my desktop was definitely a plus via HDMI

Love the new TV. I like the Google assistant and mic on the front of the TV for that.

So far so good! Delivery drivers were nice and helpful.

Truly enjoyed our new Hisense 65 TV Easy to operate A great value

I am on my second tv…as the first one started flickering, like an old film. Brought it back, had it replaced…and now I have to replace this tv. The screen went black, and came up with a pink grid after a loud pop/static sound. Now we get LOUD pop/static 7-8 times a day. No rhyme or reason for when it happens… I have been to Best Buy seven times already! And now I have to go back. Again! I am considering just living with the pops….

There's a lot that's good about this TV. Mini-LED, fairly good specs, ATSC 3.0, etc. But they STILL have the red ghosting issue that's been around for several years as seen in the u7h, u8h, u8g, etc.

Had the tv for 2 1/2 years and randomly went out on me while watching a movie. TV Would turn on and show the logo and immediately turn back off. I’d save your money and spend the extra few hundred on a better quality tv

We bought 2 of these on sale 7 months ago...1 of them quit accessing the internet & no way to get to the settings - it just gives you a gray screen. Tried to call for service - we are Best Buy Total members but the lady said out of warranty & $125 just to send someone to look at it & the store doesnt work on tvs that large. Then the surround sound system quit working...this is trash & service is trash

Constant ghosting and blurring, wish I would’ve paid more for a better TV.