Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,549.99
Save $250
Comp. Value: $1,799.99

Customer reviews

Rating 4.5 out of 5 stars with 930 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator's overall performance, ample capacity, and modern design. Many appreciate the ice production, perfect size, and quiet operation, along with its excellent temperature control and fingerprint-resistant finish. However, a few customers have reported receiving the product with dents.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 930 reviews
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Nice Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room in the fridge. Nice feature with two ice cube sizes, but not necessarily needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice budget unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great no frills fridge! We got it for our office. Very spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg fridge

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m obsessed with this! We got a few months ago and it’s amazing, I love that you can connect this to your phone and it will let you know if you left the fridge open, there’s plenty of space for groceries! Love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the fridge, but it came with forklift dents. Called the customer service, and after explaining that The warehouse hit the fridge then wrapped it up and sent it. I got money off. Then after emailing the headquarter, I got a reply a month later and got even more money off. They told me that i could have it replaced, but i told them how do i know that the next one isnt going to be dented also. Also didn't want to wait a week for the new one, my old fridge was no good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Z Palm,

      To better assist you with your delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Thank you.

      Nicole Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this fridge for about 4 months now and I love it. The layout works really well and there is no wasted space, or things getting lost in the back. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best pick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, love we really picked the best one for our family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Out of the Box Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed having this refrigerator, it was an open box item, therefore I got $800 off the price. I does have some dings, which I do not prefer but prefer the price. That is the reason for the 4 stars. It works perfectly, so far, but I also got the extended warranty plan. It is basically a lovely fridge! Best I have ever bought for myself. So pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no inconvenience in using it, and it hasn't been a few months since I bought it, but I'm still satisfied with using it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the removing new fridge best buy did a good job installing it

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received and installed without problems and we have had ice available within hours!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Refrigerator For the Price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This time around, I avoided any refrigerators with icemakers and water in the fridge section. This one seems to do a pretty good job of making ice and has two different kinds – cubes and chips. The customer of all shelves are nice, but it’s a little smaller than other counter, depth refrigerators. Caution – there is no water spout on this model at all. Just ice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung French Door Fridge

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge recently and it has preformed greatly. The fridge comes with many features including dual ice maker, spacious drawers, and anti fingerprint coating. The fridge also has technological compatibility including “smart things” phone control app. This is a great tool for maintaining the fridge at maximum efficiency. I wish the fridge would be available in different colors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It’s not only beautiful to look at, but I love the freestyle doors.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    GREAT OPTION

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT SIZE AND WORKS GREAT, THE STORAGE CAPACITY IS PERFECT

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. Lots of space, good lighting and makes great ice. Doors are light which I like but might not be ideal for a heavy use space. This is used as our secondary refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Cant go wrong..

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the dual ice tray small and large. Plus its very roomy and holds alot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but not a true counter-depth fridge...

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has a lot going for it but I plan to exchange it. The biggest issue for me is that it's not really counter-depth. The doors are super thick at 4.5 inches and they swing widely open so even with a 39.5" opening, this model must stick out 4.5" or more in order for the doors not to hit the counter top or adjacent wall. Other standard depth refrigerators that are only 33" wide would actually fit more as a counter-depth fridge compared to this model because they can sit closer to the back wall and would not stick out as far and have almost the same capacity. Also, with lots of space devoted to dual-ice bins, the freezer seems a bit lacking in space. It's a nice looking fridge and I like the somewhat darker color of this stainless model but I'm not sure why the doors have to be so deep or why they aren't equipped with different hinges that might prevent them from requiring so much space to open without interfering with walls and counters.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is tons of space and the dual icemaker is so fast, we never run out of ice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a product. I love it and would buy it again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge after Kenmore fridge died on us after 1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues! Unit is working smoothly and quiet. Delivery service was punctual and professional. No dings or scratches! SoO relieved and very happy. Thank you BEST BUY!

    I would recommend this to a friend