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Customer Ratings & Reviews

$1,549.99
Save $250
Comp. Value: $1,799.99

Customer reviews

Rating 4.5 out of 5 stars with 930 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator's overall performance, ample capacity, and modern design. Many appreciate the ice production, perfect size, and quiet operation, along with its excellent temperature control and fingerprint-resistant finish. However, a few customers have reported receiving the product with dents.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 930 reviews
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator is really great! I love how easily there compartments slide to open and close. There’s plenty of storage space on the side doors, perfect for beverages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the selection and the help that I had with the sales rep very professional very comfortable A very good selection of Samsung, which I was really looking forward to purchasing which I did thank you so much very happy with my purchase. Thanks again again.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Trustworthy frige

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Morden design. Quiet and efficient. Larger interior space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    JorgeF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine in the design of Samsung 27 cu. And I love dual auto Ice Maker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27cuft 3FrenchDr Smart Frig CounterDepth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator and the help that Pacific Sales staff gave in choosing the right one for us. We were replacing a 20 year old refrigerator and very happy with newer technologies inside. Recommend Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Plenty of room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and the two different types of ice are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Love the space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, i was looking for a fridge without a water dispenser because we never drink that water anyway. This gives our fridge so much more room on the door and its great. But it still makes 2 different sizes of ice. Great fridge and space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, plenty of capacities inside. So issues for now.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Refridgerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design. Very spacious for a counterdepth fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good size, make it easy to see everything. Stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and spacious fridge. Love the clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy team was amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the refrigerator. The best buy team that delivered was top notch and I can't recommend them more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clean, quiet, works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been a great fridge. I connected it to the app easy enough and its been working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space was amazing but too big for my space that i had it to put a fridge in. But kigjt8ng was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    You won't be disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, Smart device, tons of space and very efficient with electricity. We Love it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great fridge. 10/10 service 50/50

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was 5 stars no doubt but the first one arrived dented and the delivery guy put it all together, service was amazing. However when I received the second fridge the man was late and with no apology and short conversation dropped it off filled with packing foam and plastic. I had to take the refrigerator apart to remove all the plastic by myself. The first install the person removed all the packaging for me, the second install was a hassle. Just wish it would’ve been consistent service. I assumed it would be unwrapped for me and was home alone with a 6 month old. I would’ve asked someone to come over and help me if I would’ve known I was supposed to take apart and put together the whole fridge and throw large foam packaging away.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We understand that your experience has been less than ideal, and we are glad you like the Samsung refrigerator. Let us help you.

      To better assist you with this concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far, looks just like stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refridgerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good in our kitchen, plenty of space inside, Icemaker seem a little slow making ice would be our only complaint. Otherwise happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator it is so spacious and love the 2 different ice it makes I’m so in love

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great fridge for price and size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. The surface is easy to clean and it is good at staying fingerprint free. For a counter depth it has great space. We really like the ice making tray with the scoop. It's different from having a dispenser from the door. Also the autoloader water pitcher and interior dispensor is a great idea as it keeps the outside clean.

    I would recommend this to a friend