Customer Ratings & Reviews
- Model:
- RF26CG7400SR/AA
- SKU:
- 6546226
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 4.1 out of 5 stars
Customers are saying
Customers regard the 25 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Four Types of Ice highly for its ice variety, sleek design, and suitable size. The internal space and overall performance also received positive feedback. However, some customers have expressed concerns about the inability to adjust the temperature.
This summary was generated by AI based on customer reviews.
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upstairs frozen camera is not convenient to use, to much space for ice.
I would recommend this to a friendsmall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I though had a lot space but it is really small i like the size but they should build with same and deep and tall thank you
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have an effortless experience with the refrigerator, DianaL. Let's help you maximize its potential.
Here are some tips on properly organizing your fridge to maximize its storage. Please click the link and hover your mouse over the hyperlink for tips.
Keep your refrigerator organized during the hectic holidays:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146683918, to help our team pull up your information when you message us.
Have a great day.
-John
Why so much Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and bright inside, Freezer is small, Do I really need 4 kinds of ICE
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the review about the refrigerator, JamesB. Let us help with the kinds of ice the refrigerator produces.
The refrigerator produces cubed and ice-bite types of ice.
You may refer to page 42 of the user manual for information about operating the ice maker.
https://downloadcenter.samsung.com/content/UM/202310/20231026150425412/FDR_RF6500C_4Door_MANUAL_WEB_DA68-04752P-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146874655) to help our team pull up your information when you message us.
Thank you.
-Angelica
49ers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good-meets our needs. the doors stay open unless you push all the way close
I would recommend this to a friendBrand response from Samsung
Posted .We want you to have a great experience with your fridge, DavidV. Let us have the door taken care of.
If the refrigerator or freezer doors are not closing properly, it can affect the cooling performance. Please click the link and hyperlink for tips.
The hinged door on the refrigerator does not close:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#hinged-door-on-the-refrigerator-does-not-close
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146650148, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Internal space
Samsung review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had the unit for 2 weeks but so far so good. Love all the ice options and the seperate freezer space makes organizing much easier.
I would recommend this to a friend Very little freezer space
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having the freezer separated into 2 drawers wastes valuable space. There is not enough freezer space for a normal amount of freezer items for a small family of 2 people. I will have to buy a small stand alone freezer chest.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day,
We value your insights regarding the freezer's space efficiency. Let's aid you with this, CynthiaH.
To organize your fridge and for a more space-optimized freezer, we recommend following this link for some tips.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147024764, to help our team pull up your information.
Have a great day!
^Chrystel
You will be STUCK [literally] with a dirty fridge!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE THIS FRIDGE OR THE Samsung - 26 cu. ft. French Door Counter Depth Smart Refrigerator with Four Types of Ice - Stainless Steel I will tell you for the simple reason is that it easily captures spills within the vinyl that seals and protects ends of shelves and they are UNREMOVABLE so that means YOU CANNOT CLEAN THEM! I originally purchased the Samsung - 26 cu. ft. French Door Counter Depth Smart Refrigerator with Four Types of Ice - Stainless Steel and got NO SUPPORT from Samsung and was told I had to PAY to have a Tech come out and disassemble the fridge to clean it. The fridge isn't cheap so not that I even wanted them to clean it but allow me to be able to or show me how. There is no how! I got this one now and have the same issue. Got geek squad protection this time around because I was told had I had it the first time it would have been covered and I am encountering the same issue. I would have kept this one which I liked more due to the four door feature. Stay away unless you are okay with having a dirty fridge forever!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Quisqueyana,
We all want an efficiently working appliance at home. Let us help you with the fridge.
Here are links to help you with the refrigerator. Please see each section, follow the steps and click the hyperlinks for further assistance.
Tips for an organized Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00084845/
Samsung refrigerator shelf/drawer removal and cleaning guide.
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147739905) to help our team pull up your information.
Have a great day.
^Aloe
Great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to being delivered, we haven’t received it yet.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We're saddened that you had to go through this. To better assist you with the delivery status, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
- Pros mentioned:Size
Samsung 4 door french door
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Samsung It is Just what I needed .nice and roomy.
I would recommend this to a friend Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some problems with delivery but everyone that I worked with helped and was very nice to get this completed and make all good
I would recommend this to a friend- Pros mentioned:Size
Good investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right size fridge for me and my family fits all of our needs
I would recommend this to a friend - Pros mentioned:Ice variety
Makes 4 Types of Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator because it offered 4 types of ice. We love it!
I would recommend this to a friend Not enough space
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the freezer because it’s too small. The should have enough space for bottles.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, Joana.
We understand your frustration if you find that the freezer of your fridge is small enough and does not have enough space. This is a great suggestion, and we appreciate your input. I will forward your suggestion to our engineering team to see if increasing the space could be an option for future models.
Have a great day.
^Camille
Friged
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good the best brand to get is the this model I
I would recommend this to a friendGreat space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great. I would say thw freerer seems a bit smaller but we needed it more for refrigerator space anyway. Love having the 2 drawers so things dont get piled in.
I would recommend this to a friendContinuous problems with ice maker freezing up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this fridge since 2017 and the first year it worked great. Then I began having problems with the ice maker and have had it replaced 4 times under manufacturers and extended warranties. It continues to freeze up which ticks me off--I have noticed this same model/design still sold with the ice maker in the fridge. I'm so disappointed in this fridge and would like to know why this has not been recalled/fixed. I will never buy this type of fridge again--Samsung has known about this problem over 6 years and not fixed it yet!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with your refrigerator that is not working. Let us help.
Here is a link for troubleshooting steps for your ice maker that is not working, kindly watch the video and click the embedded words.
Samsung ice maker is not working.
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147346309) to help our team pull up your information when you message us.
Thank you.
-Ricardo
I wish it lasted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in early 2019. First, like many Samsung’s, the ice machine hasnt worked in years. Second, after 5 1/2 years, the compressor is overheating and given the cost of repairs, its time for a new fridge. It would really be nice if someone would make refrigerators that lasted.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day!
We cannot imagine your experience. Let's ensure that the fridge performs at its best.
The link below will show you the ice maker's diagnosis and which steps to take. For more details, please select the corresponding bullet points that affect the ice maker. Also, kindly watch the YouTube video and visit the hyperlinks.
The Samsung ice maker isn't working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
We would like to speak with you personally about the compressor so we can better assist you with this.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147589218, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Ice variety
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is working well and we love the ice maker functions.
I would recommend this to a friend Worst refrigerator EVER!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is more worthless than a dorm room beer fridge. It's bulky on the outside, but it's so small on the inside you can barely fit anything. Dealing with Samsung is a joke. You can't get a hold of anyone. If you do speak to someone, they magically disconnect you while dealing with your issues and then when you call back there are no notes. They're no help and they call it buyer remorse. I'll only be buying appliances who actually care about the customer. Thanks for nothing.
No, I would not recommend this to a friend