Customer Ratings & Reviews
- Model:
- T910-ST-BK-US
- |
- SKU:
- 6546239
Customer reviews
Rating 4.5 out of 5 stars with 1805 reviews
(1,805 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the OpenFit Open-Ear True Wireless Earbuds for their good sound quality, comfortable fit, and impressive battery life. The lightweight design and presence of bass are also appreciated. However, some customers have expressed concerns about the volume being low, connectivity issues, and the sensitivity of the touch controls.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not what I ecpected
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third set of Shokz and unfortunately they disappointed. The sound was not very good and they did not fit right. I didn’t like that whey fit within the ear and not completely off like the other models. This also made them fall off easily. The tap function was too sensitive. I prefer the buttons on the other models. Also it had different function from one ear to the other which made it confusing which did what. Lastly, I had a pair of Dre beats and I loved using only one ear piece at a time. When I did that with these headphones, it just enhanced the above mentioned limitations. I went back to the regular shokz
No, I would not recommend this to a friend- Pros mentioned:Comfort, Fit, Sound qualityCons mentioned:Volume
Rated 5 out of 5 stars
Extremely comfortable!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time I experienced open-fit headphones and it was pretty good overall. I wore them for a couple of hours and had zero comfort issues except for one thing. I normally wear glasses and the part that hooks over your ear overlaps where your glasses would normally sit and it made that area sore after the first hour of having them on. I swapped my glasses for contacts to further test them out and it was fine after that. Definitely, something to keep in mind if you prefer to wear glasses over contacts. Additionally, these took a little getting used to. I'm accustomed to in-ear headphones so the lightweight fit of these made me feel like they would fall out at a moment's notice or like I wasn't wearing them correctly. However, they are extremely secure, they never fell out. It just took some time to get used to the feeling. The sound quality is nice! They get up to a volume that is more than adequate. At the highest volume, there is a little bit of sound leakage but nothing unbearable for those around you. At medium to low volume, you can hear everything around you, so I feel like these are perfect for airplane rides, a jog, and really whenever you need to be aware of your surroundings. If you want to try something new but don't want to compromise on quality, I definitely recommend these headphones!
I would recommend this to a friend Rated 2 out of 5 stars
Frustrated by battery life
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed by battery life. It seems like I get one or use uses and then it’s dead again. This device replaced a set of Samsung earbuds that had a battery never gave me such trouble.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Rick - Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!
Rated 3 out of 5 stars
M
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurt my ears, didnt stay in my ears, sound quality isnt good. Couldnt get get it to connect to my ipad only my andriod phone
This review is from Shokz - OpenFit Open-Ear True Wireless Earbuds - Beige
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointed, look good but cheap inside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were fine until one died not long after the warranty expired, then the other. Would I ever buy Shokz again? No.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!
Rated 3 out of 5 stars
Not for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were good but not what I actually wanted. Returned for something different
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Thumbs Down
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was good. Features suck. I returned this headset
No, I would not recommend this to a friend Rated 3 out of 5 stars
It depends...
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for spatial sound, not good if you appreciate higher music quality with solid low end frequencies
No, I would not recommend this to a friendRated 1 out of 5 stars
Shokz
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the wrong item. When I opened the package I got the Shokz OpenFit Air instead of the Shokz OpenFit. I went to Best Buy and they couldn’t give me the item that I ordered just a refund or gift card -_- .
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly so they may resolve this for you. Thank you.
Rated 2 out of 5 stars
They are not terrible, but they are far from good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 days out of the return window, bah! Love most Shokz products. But these are not secure on the ear at all. More time seems to be spent adjusting these, than listening to music. They work, but not well at all, hopefully gen 2 somehow works physics magic and holds secure
No, I would not recommend this to a friend- Cons mentioned:Volume
Rated 2 out of 5 stars
bad sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not loud enough will not buy again dont like the product
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenFit. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Please reach out to our Customer Happiness Team if you have any questions regarding your Shokz. Thanks!
Rated 2 out of 5 stars
earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought in jan 2025 and one ear piece is not working. going to take them in to see if best buy can do anything about it.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Rated 3 out of 5 stars
nice design and good material
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have good material, but one of the headphones didn't sound good, and the back hurt my ear
No, I would not recommend this to a friendRated 3 out of 5 stars
Would try again if ever made smaller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't feel very secure over ears unlike the wrap around neck ones that i love
I would recommend this to a friendRated 3 out of 5 stars
Purchaser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not fully secured enough for me around my ear. It fall all easily
No, I would not recommend this to a friendRated 3 out of 5 stars
Shokz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good head phones but not the base I expected from there around the head bone conduction. Shokz
I would recommend this to a friendRated 1 out of 5 stars
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it because it's not easy to control the vol and also to answer
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenFit. The touch sensors can be customized via the Shokz app. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you.
Rated 3 out of 5 stars
Shokz wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very good, the only problem with these are answering phone calls with the buds.
I would recommend this to a friendRated 3 out of 5 stars
Okay device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item because they got in the way of my Oakley glasses, also sounded distorted with high volume.
No, I would not recommend this to a friendRated 3 out of 5 stars
Worked well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked fine for what they are but my wife didn’t like them. We returned them and got AirPods.
This review is from Shokz - OpenFit Open-Ear True Wireless Earbuds - Beige
I would recommend this to a friend

















