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Customer reviews

Rating 4.4 out of 5 stars with 231 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy Tab S9/S9 FE Smart Book Cover's high quality, ease of use, and secure fit. Many appreciate the convenient stand functionality and the protective capabilities of the case, while some find the weight to be a drawback. Positive feedback also highlights the clever design, including the pen holder and strong magnets. Overall, the cover is praised for its durability and seamless integration with the tablet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 231 reviews
  • Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Survived my first "Drop Test". Unintended of course, but it passed with flying colors (pun intended)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service in all the Best Buy stores I visited during my stay in Orlando. Super recommended in price and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got this case for my daughter. It is a total nope for kids but otherwise the case is nice does protect the tablet and is really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover works great to protect my new tablet. I like the holder for the stylus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to spend the extra on keyboard cover for the magnetic kick stand. Just as it shows, nothing much to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tablet screen on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tablet. Great picture and battery life. Great for paying bills and everyday use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Weird design, way overpriced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it work? Yes. But the origami design is so unnecessary and makes the product worse than a regular kickstand or a trifold stand. All of the support ends up in one corner, and the tablet just falls over when you touch it. I do like the detachable front cover, at least.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy OTRainbow, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Tab S9 / S9 FE / S10 FE Smart Book Cover. We appreciate your candor as we improve the functionality and design of our product line. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Cons mentioned:
    Magnet strength

    Rated 1 out of 5 stars

    Falls Apart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magent comes apart easily. Doesnt stay together well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Trixy, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Tab S9 / S9 FE / S10 FE/ S10 Lite Smart Book Cover. Your feedback is invaluable to us as we continue to improve our product line based on our customer feedback. Samsung offers a warranty on your device for manufacturing defects in materials and workmanship. Please feel free to contact Support if you would like to share additional feedback with us or if you would like further assistance. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    S9 Cover

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to, I like the unique folds for different scenarios.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No doubt a good item, not what was needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though nothing really wrong with the item itself, this is more a complaint regarding the staff, they sold me everything as a bundle but the case and first screen they paired with it were both the wrong ones. Leaving me to have to come back for a new screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device and Great Service at BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Device and great assistance with choosing the right tablet from the BestBuy Associate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my daughters tablet. Very slim and works well to protect it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy protaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, works well. The pen garage is perfect. All in all, a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gret cover for the tablet, I love that you can used vertical or horizontal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stylus holder fell out after a few weeks. And, the magnetic side doesn't hold well. A bit disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha PaulaD, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab S9 / S9 FE Smart Book Cover. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any additional feedback with us regarding your purchase, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Mediocre case but does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok case. I was hoping for something better from Samsung

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there GregK, thank you for sharing your thoughts with us about your Samsung Galaxy Tab S9/ S9 FE Smart Book Cover. Your feedback is crucial to us as we continue in our mission of innovation and the best experience possible to our customers. Please, feel free to reach out to us at any time with additional feedback about the specifics of your desires in the case or if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Falls apart easily

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the front magnetic cover detaches too easily from the side. the back stays on fine. this cover is not durable at all. if this was not included with my s9 purchase, i would return it. in a pinch, maybe gorilla tape it in place? ...but you are better off getting a more sturdy cover.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Treetop, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab S9 Smart Book Cover . We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please do not hesitate to contact Samsung Support if you have any questions or if you would like to share any other feedback with us. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Not designed to protect your device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is described as "helping" to protect the product- It does not. This cover leaves the sides of the device totally exposed meaning that if you drop it and it lands on one of those sides the cover will not protect the devices screen.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Eric, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Tab S9 / S9 FE / S10 FE Smart Book Cover. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would care to provide additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Created a label but never shipped so can't get refund and cant get item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    lost item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for a refund but they didn't give it to me! I have a lot of problems with Best Buy. They are not on the customer's side, there is a lot of delay in responding and in the end they say no! I already had a problem with a poor quality treadmill that they shouldn't sell, and now with this product that never arrived for me and I still have to pay

    No, I would not recommend this to a friend