Customer Ratings & Reviews
- Model:
- TB401
- |
- SKU:
- 6553140
Customer reviews
Rating 4.8 out of 5 stars with 546 reviews
(546 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers regard the Detect Kitchen System Power Blender + Food Processor Pro highly for its overall performance and ease of use. Many appreciate its power and the innovative BlendSense Technology. While users find it effective at crushing ice and acknowledge the blade sharpness, a few note that it can be a little noisy and somewhat bulky for storage.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Wonderful Product! Great design and functionality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja Detect Kitchen System was everything I hoped it would be! The food processor works better than anything I have used before. I made salsa and guacamole using it and was able to make chunky salsa and smooth guac all in less than 5 minutes! Ninja has always made quality products, but overall this is as good as it gets.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Really good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent blender, good price and quality.........
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
I love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing awesome extraordinary lovely fascinating. Y
I would recommend this to a friend Rated 5 out of 5 stars
Great chocie!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny so far, we're mexicans and therefore we do a lot of salsas, with our old basic blender we always got chunks of everything because the blender wouldn't cut everything, we got this one and haven't had a single issue!, also way easier to clean and safer!
I would recommend this to a friendRated 5 out of 5 stars
Great new Ninja!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an older version of this Ninja, and the changes on this one are great. The food processor has a top feeding chute and is much needed. What I do miss is the smaller bowl that fit inside the larger one for small food processing. Overall, this is a wonderful buy to upgrade your old Ninja.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this blender combo. Makes my shakes every morning and it’s so convent to have the food processor right there not taking up a lot of room. I love it
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an intelligent machine with a variety of options and attachments! It's almost like you can set it and forget it and the machine does all the work adjusting it's blending to give you the perfect product.
I would recommend this to a friendRated 5 out of 5 stars
LOVE IT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. Especially the food processor because she makes a lot of egg rolls and it minced the vegetable really good.
I would recommend this to a friendRated 5 out of 5 stars
So versatile for one machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was given as a gift, and he absolutely love it, so many attachments, so it’s great for do many different things
I would recommend this to a friendRated 5 out of 5 stars
The work is executed expertly, it is indeed worth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you purchase something similar to mine, do not harbor any doubts. After all, a product as advertised would function effectively without much consideration for other niche products.
I would recommend this to a friendRated 4 out of 5 stars
Ninja proceesing blender
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is just perfect. It works just like its named: NINJA, synonyms to sharp blades. It would recommend it to my friends.
I would recommend this to a friendRated 5 out of 5 stars
Best price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Best Buy really good attention and good quality
I would recommend this to a friendRated 5 out of 5 stars
Everything perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, very friendly and helpful staff.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Its a really nice blender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good blender only negative side is after a few uses the cap gets a bit flimsy but overall love using this product
I would recommend this to a friend Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best gift for your family and friends. It’s very good
I would recommend this to a friend- Cons mentioned:Noise level
Rated 4 out of 5 stars
Working Well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really working good and very convenient to use but bit noisy though. Other than noise, it is really awesome product.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so far. I haven't even started to use every piece and option. I plan on making lactose-free ice cream soon. It's not as loud as I thought it would be and it makes my smoothies so fast.
I would recommend this to a friendRated 5 out of 5 stars
Quite an upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a quite upgrade from last years. All your attachments will work with the new one. Feel free to buy
I would recommend this to a friendRated 5 out of 5 stars
Great quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple uses and just one base. Saves cabinet space!
I would recommend this to a friendRated 2 out of 5 stars
Very Disappointing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very dissatisfied with the overall quality of this blender, and I have now had to exchange for a new one on two separate occasions. The manual indicates that all parts are dishwasher safe, but after several weeks of use, the food processor bowl started to break apart - the plastic seals around the handle and the base started to break loose, and eventually the bottom of the bowl just fell off. After exchanging this for a whole new set, the blender top started to have issues. First, dishwater would seep into the cracks and crevices of the top, and leak out at inopportune times. One time dishwater leaked out of the top while I was making a smoothie, and I had to dump the entire contents. Later, the various parts of the top loosened so much that the top started to pop off during blending, causing the whole device to stop working. Even though the product was still under warranty, I called Ninja and was told that ONLY the blender base is covered by the Warranty, NOT the blender nor the food processor. Needless to say, I found this to be very frustrating, and am planning on just returning the entire thing for a second time.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello James,
Thank you for taking the time to leave a review.
We're truly sorry to hear about the repeated issues you've experienced with your blender and food processor, and we completely understand your frustration. This is far from the experience we want any of our customers to have. Your feedback is very important to us, and we appreciate the time you took to share these details. We take quality concerns seriously, and your comments will be shared with our product and warranty teams for review and improvement consideration. We’d also like to review your situation further and explore other alternatives to assist you. While our warranty coverage varies by part, our goal is always to provide support that's fair and helpful. Please feel free to reach out to us again at 1-800-365-0135, and we'd be more than happy to help.
Kind Regards,
Ninja Kitchen




















