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Customer Ratings & Reviews

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$364.99
Save $64.01
Comp. Value: $429.00

Customer reviews

Rating 4.7 out of 5 stars with 2711 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and comfort of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. Many appreciate the impressive battery life, lightweight design, and deep bass. However, some customers feel the headphones may be overpriced, and a few have noted concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,711 reviews
  • Rated 5 out of 5 stars

    Perfection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy Them...NOW! Purchased these for my husband and now my son wants to upgrade his pair!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose QC Ultra-Lunar Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Sony XM5, and the battery life is not as good. I do enjoy the immersion feature, but honestly, I don't think it's worth the price difference. I also don't particularly like that if you take one ear off, it shuts off and eventually disconnects. I will say, though, that the touch feature hasn't gone out.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for your feedback regarding the Bose QuietComfort Ultra. I apologize that the battery life hasn't met your expectations and that you're experiencing issues with the auto-pause feature, especially when you take one earbud out, which causes it to turn off and disconnect.

      Please refer to this link for troubleshooting assistance: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-in-ear-detection?language=en_US

      If the issue persists, please don’t hesitate to reach out to us for further assistance.
      https://global.bose.com/en_us/index.html


      Kelly - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Definitely Recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed these headphones. A key selling point for me was the awareness mode and , so and delivers as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones but....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good. I ended up returning them due to the lack of wired capabilities with a USP-C port. Yes they are wireless headphones but upon purchase we asked if there was a wired capability to a "C" and the answer was "YES" - unfortunately the real answer was "NO"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best purchase I have ever made on headsets I love them

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Extremely light, functional and stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older pair of Bose and these blew those out of the water! You won't be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay but battery life is short. Fit is not very good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for music and movie lover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best recommended music and movie lover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones…. I love the pass through option so I can listen to great music AND hear my wife while hanging out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headsets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had QuietComfort headsets for almost 20 years. These are far superior to the old QC15.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it excellent headphond Bose!! i love it and enjoy it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Tried but no cigar!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really tried to like these. Have the WH1000XM5s. They're a little hard to swallow as well but better than the Bose QC Ultra. Problem is the soundstage. QC earbud twos and Ultras are louder and have a better sound stage. Noise canceling is comparable to the cans for the earbuds. The Bose QC ultra has major connectivity problems as all Bose products continue to. Connectivity problems with the app. Pairing with two devices is painful. In ear sensor works and doesn't work as far as stopping and pausing the music when you take them off. Not worth $430 plus tax on the QC Ultras cans. These are "okay" headphones at best. I returned mine.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, While you have returned your headphones, we can provide technical support for any issue. You mentioned that your are experiencing major connectivity problems. Our product support website can provide many troubleshooting suggestions for any Bluetooth issue: bose.life/3SsqoV1.
      Should you need any further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Bose Customer support. bose

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best headphones

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal headphones recommend. Works great with iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the item as expected and delivery was very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get them !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones i use them for the gym work and for gaming !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok these headphones are EXTREMELY sound proof! I walked around the mall completely un bothered by everyone's loud talking and screaming. Very nice tool for introverts like me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but doesn’t fit hear perfectly. Noice is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! Well worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the ultra earbuds, took them back because they kept falling out. So i bought these. I don’t regret it going on a trip tomorrow gonna make that plane ride more pleasurable 

    I would recommend this to a friend