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Customer Ratings & Reviews

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$364.99
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Comp. Value: $429.00

Customer reviews

Rating 4.7 out of 5 stars with 2678 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and comfort of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. Many appreciate the impressive battery life, lightweight design, and deep bass. However, some customers feel the headphones may be overpriced, and a few have noted concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,678 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair, headphones comfortable, and the sound is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Pretty great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is better than any other Bluetooth headphones I have tried. They are also the most comfortable pair I have tried. My only problem is the noise cancellation is so sensitive that it cuts out with almost any noise at all, which in my opinion kind of defeats the purpose of noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried 3 different types of over the ear headphones in this class and these are the best! They saved me on a 20 hour flight to Australia. I watched 6 movies and they still had 40% power without having to charge; they drowned out the airplane sounds. I love these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    These headphones are amazeballs!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work amazing and the nc is soo much better than my qc35, and the audio is nothing but greatness too, also, I like the head tracking for immersion its a nice touch. My only gripes are, 1: the battery life is not the best, i usually get about 10-12 hours of work time. But with the qc35 I get still close to 20 hours from the original 24 hours originally boasted. 2: why am I paying so much for a pair of headphones when the cable to jack-in doesn't have a mic built into it? Sometimes I like to plug it in to other devices or controllers to game or call and its nice to be able to communicate with friends or teammates for comms.(the previous one was a bit more subjective but c'mon Bose really?) Aside from that the only other thing would be needing the app to pair to other devices after linking to it but it seems like a saftey feature. I'm not hurt, it is annoying at times though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is the best feature of these headphones. Their connection speed is very quick. They are the most comfortable headphones ive owned. My only critique is their noise cancelling quality. Bose's other noise cancelling headphones are better in that regard. Also i dont care for the button to turn them on instead of a switch like on their other headphones. Overall they are good quality and i recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Crisp and comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisper audio profile than typical for Bose. Very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever had. The noise cancelling is great for my office and I can wear them for 4+ hours without feeling any sort of fatigue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO much better than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly scared to buy this after reading all the reviews and watching videos about how poor the mic quality was, connectivity issues, etc. but I'm really glad I did. My main critique, like others have pointed out, is that there's no "off" mode for ANC––it's always on some sort of ANC, and the most you can do to reduce it is put it on the lowest "Aware" setting. Sometimes ANC can give me a headache after having the headphones on for extended periods of time, so that is a negative for me. But I ultimately decided to keep the headphones because of a spate of other pluses; trust me, I had full intention of returning this because I expected it to be just as bad as the other reviews/Reddit made it out to be. I swore off headphones after a terrible experience with the AirPods Max but this really sold me on them again. First of all, as one review mentioned, this is the solution for glasses wearers - the pads are light and soft, almost weightless. I used to have the AirPods Max and it gave me the absolute worst headache because it would push my glasses in on the side of my face. Second, I didn't have any issues with the mic quality on Zoom or FaceTime; it came across just as clearly as my AirPods, which I deem to be just a little bit grainier than speaking with the laptop built-in mic. I'm not sure if this was fixed in an update or if the product has been updated or what, but I haven't had any issues with my voice sounding far away or not coming through. Third, I haven't experienced any connectivity issues with my phone or computer - it's always been a seamless transition between the two, and the headphones turn on immediately when I put them on after sleep mode. Lastly, I really enjoy the Immersive Audio feature as a casual music listener. I know some people find it gimmicky, but for me it really elevates the listening experience. It's crazy that it sounds like it's coming from all around you or even from outside of your speakers. Also, while this is more minor, I really love the Deep Plum color--sophisticated and elegant and it matched my vibe. Loved how the charger, case, and headphone jack matched. Overall, I'm happy with my purchase. I'd recommend buying it to try it out from Best Buy if you are feeling on the fence. Even though Bose gives discounts from their website, I heard nightmare stories about trying to return the headphones through them so I bit the bullet and paid a little extra to have the reassurance of a Best Buy return. This review isn't sponsored by Best Buy, Bose, or anyone - but I thought I'd share given that I feel like my experience has vastly differed from a lot of the negative reviews. Maybe it's because I'm more of a casual headphone user, or maybe I got lucky with the item I received, but I hope this review helps someone make a decision about these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Comfortable with great sound cancelling. Bluetooth and cord connection options so easy use on airplanes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Solid but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Noise cancellation is top notch. Immersive mode blocked about 95% out my neighbor's day long use of a chainsaw so I could focus on work. Lacks a mute button when using the headphones with Microsoft Teams. Very good battery life, but a little slow to establish connection after charging. Would be nice if it could keep more than two stored connections.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched and demoed many over the ear headphones and ended up selecting the Bose - QuietComfort Ultra Headphones. They are excellent in comfort sound and ease of use. I feel like I made the right choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are the BEST!! A+++

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is absolutely amazing.And there's nothing that compares out there in the market period the sound quality is superb. This is my second pair I purchased a pair for myself about a year ago, and now my husband has a pair, and he loves them. Both times I waited for them to go on sale because they are a bit expensive, but definitely well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BOOM BOOM POW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASILY the best over ear headphones I've owned. The quality of sound and the noise cancelation is amazing. I read about phone call issues before I bought but I have none. I travel for a living and I use these about 3 hours every week when flying and I charge them every 3 weeks. Crazy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Zero complaints. Comfortable. Sounds great. Holds a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for over-ear headphones (really waiting for AirPod Max 2) but I’ve finally decided to get these. I have always been a fan of Bose products and this doesn’t disappoint. Every feature meets the needs of anyone; student, producer, avid headphone user, this device is for you. Some of my favorite features are the battery life and the different noise cancelling features. Yes its pricey but worthy every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Market Headphones!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very amazing pair of headphones. Ive had sony xm5 and airpods max and these bose are the best. They have wonderful noise cancellation, best in class sound, and really really comfortable. The price is amazing and really worth it. The only "downside" (which doesnt matter at all) Is the voice that speaks when you switch from quiet to surround, sounds a little freaky but you get used to it XD. Wonderful headphones, would recommend for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Comfy, for an old lady!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a set of headphones for an upcoming trip & future travel. I tried several pair on and kept coming back to these. They weren't the cheapest or the most expensive. They served the purpose and were very comfortable. I just have to get used to pressing the controls, sight unseen. Not so esy for an old gal like me but I will persevere! Very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    California Resident

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, connectivity and sound is highest-marks. Bought to use while traveling and sometimes around the house. Noise cancelling is also best in class. Would recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Lose Yourself in the Music!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a comfortable, high quality, block-out-the-world-and-totally-lose-yourself-in-the-music pair of headphones, look no further. They are absolutely phenomenal!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and great sound quality. I like the feature that allows them to pause and play as you take them off and on your head. They are also very lightweight and they are able to bend in various ways that most headphones cant. Lastly, the sandstone colorway is my personal favorite and very aesthetically pleasing to the eye. Would definitely recommend these over any other headphones.

    I would recommend this to a friend