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Customer reviews

Rating 4.6 out of 5 stars with 643 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop Go 3 as a well-performing device, especially for tasks like college assignments, and appreciate its portability. Many users also admire its sleek design, fast processor, and find its weight and size ideal. However, some customers have noted concerns about the screen resolution and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 643 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    The Laptop that did it all for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop worked great for a college student doing her Masters! :) …I’m very proud to say I finished school and this was one high tech item that helped me accomplish that goal. It is indeed perfect for ANY college student and it’s thin, nice and pink! The battery is great and it lasts more than others and the camera was good too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Speed

    Rated 5 out of 5 stars

    One of the best laptops I've had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! I got it originally for school and it works great. The softwares that I need for school run smoothly and my battery life is pretty solid considering I use this laptop sometimes up to 5-6 hours. The display is great and overall very fast. Would definitely recommend this laptop to incoming college freshman!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Worth The Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Microsoft laptop and it's a solid laptop. I use it primarily for working from home, however I am able to run Steam and all of my games with barely any noticeable FPS issues. I have no issues with speed or battery life like I did with my HP laptops in the past. I know this laptop is a little pricey which had me hesitant at first but I definitely recommend this. Pros : Great Screen Quality, Battery Life, Speed Performance, Great Portability & lightweight Cons : I bought the sage color and it seems more grey than sage.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Reliable and Stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operating system runs smoothly and efficiently, handling tasks with ease. Whether you're browsing the web, editing documents, or multitasking between applications, the laptop delivers a seamless experience. The sleek design of the Surface Laptop adds to its appeal. Its slim profile and minimalist aesthetic make it a stylish choice for professionals on the go. The device blends into any environment, whether you're in the office or a coffee shop. It's incredibly light, making it ideal for frequent travelers or anyone who needs to carry their laptop with them throughout the day. Despite its featherweight construction, it doesn't compromise on durability or build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    LOVE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really great laptop for school work! It’s light, it’s smooth in some aspects, and is aesthetically pleasing to look at too! Although, I did have a Surface computer/tablet prior to getting this laptop, so I got used to putting the charging cable on the side of the screen rather then next to the keyboard. This slight difference has been my only inconvenience because, in my opinion, takes longer to connect together. The receiver of the charger being on the side of the screen was much more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Surface Go 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a great experience with my new Surface Laptop Go 3. It runs super smooth, it lightweight and is fast. I have had no issues with it yet! It is definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    My surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Super lightweight. Easy to transport. Very fast processor. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. I like its light weight and battery life I also like its color. This laptop would be perfect for students

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    stylish, lightweight, fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft laptop is compact and lightweight, which is what I need as I commute to work and to classes. The speed is remarkable and much, much faster than my previous HP laptop. 100% would recommend! I also bought the Microsoft Surface wireless mouse -- it works together seamlessly with this computer. No issues to report.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Laptop online and got it 3 days after! Great costumer service, had a couple of questions and they answered fast and efficiently. The laptop is beautiful and works very well!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Pretty good purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was pretty good, I loved the size and the color, but the only thing that didn’t really do it for me what the battery. It would die super quick and I would constantly have to be charging it again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Portable Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portability and ease of use. Good for quick productivity on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Keyboard backlighting

    Rated 4 out of 5 stars

    Work Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s honestly a great computer. Maybe the only thing would be the backlit keyboard, but I had 40 hours of online training to do on here and it was smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best Buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, such a cute color. I’ve had no issues with the product since purchasing it has made life easier!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color. Lightweight and exactly what I was looking for to run Windows.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love love love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first looked at the Microsoft Surface Go 3 inside Best Buy, fell in love with it - beautiful screen. Went home and ordered it that day. I got the 12.5 size, and it's perfect for travel - fits easily in my bag. I've been a mac user for the last several years but wanted to stay in touch with Windows and this laptop makes it easy. Perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Very efficient. Amazing battery life for the price. (I’m an engineering major and I run heavy software on it). Lightweight, and overall just great. I recommend especially for college students.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - Problem free performance & ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    BEST LAPTOP FOR COLLEGE STUDENTS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS COMPUTER! not only is the color beautiful but this is such an easy and compatible laptop for school. i’m a freshman in college and the battery life is amazing i can go through my 3 hour lab class without having to charge it! i give this laptop a 10/10 bonus points for it being touch screen aswell:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a college student and I’ve had this computer for about 4 years now and it hasn’t slowed down or needed repair. This is great computer for your college assignment and research. It has many features that help you stay organized when doing assignments.

    I would recommend this to a friend