Customer Ratings & Reviews

I had this freebie after I got my beats headphones. It’s really useful, I was able to download a lot of stuff for offline listening. It’s really saved a lot of data for me and it’s also really generous with the trial time.

This was the best purchase I love the music and I do think I would do again

Love apple music has all of my favorite music and i enjoy the app every single day.I recommend this streaming service then anything else.

I have been a loyal Best Buy customer for years, but this was by far the worst experience I have ever had. I spent over 4 hours on the phone with both Best Buy and Apple, being passed back and forth with absolutely no real help. In August 2023, I bought AirPods from Best Buy that came with a promotion for 3 free months of Apple Music. I also purchased an iPhone and Apple Watch from Best Buy in March 2024, and most recently upgraded my AirPods again in March 2025. Every other time, redeeming the Apple Music offer was simple until now. This past week was a complete nightmare. Best Buy refused to help, telling me I had to deal directly with Apple even though it was a Best Buy sales rep who pitched me the Apple Music promotion during my purchase. I explained I was a loyal Best Buy customer who trusted these promotions, and still, Best Buy did not even attempt to mediate the issue, which is absolutely ridiculous. While I was stuck on hold with Best Buy, an Apple associate over chat started quoting policies at me, brushing me off instead of helping. After being transferred multiple times, I finally spoke to John at Apple, but even John was not able to get me the 3 free months. Now I am being told I have to escalate this to the leader team to maybe get it fixed. This is absolutely ridiculous. At this point, I could have just walked away and chalked it up as a loss, but as a loyal customer who was considering upgrading my iPhone soon, which also comes with an Apple Music offer, I stood up for myself. Now I am seriously second-guessing whether I will continue buying from Best Buy or even continue investing in Apple products at all. Best Buy advertises "Free 3 Months of Apple Music for New or Returning Customers," but when a loyal customer like me tries to redeem it, there is no support, no accountability, and no real help. If Best Buy is going to advertise promotions, they need to actually back them up, not leave customers abandoned and frustrated. This was one of the most disappointing and exhausting customer service experiences I have ever had. Best Buy, you need to do better.

Very easy to use, the ui is very simple. Lots of song choices and many artists available.

I love apple music and how it integrates with my entire Apple ecosystem, iPad, Watch, iPhone, Beats. Subscribe today!

Apple Music is the best for $10 a month you can rock your brains out they have every band you can think of especially old music from the 50s and 60s

The product is great it works smooth,I love it , it’s never been so easy to get thru a work load

Love apple music! Great value for a 3-month trial.

Great service. Apple wired > apple wireless. These headphones last and never have connection issues

I’m very pleased with the service provided on the phone for my order and in store. Customer service was excellent. The iPad is exactly what we was looking for. The pen is a plus.

Absolutely a game changer in the speaker game, I recommend it when looking for a great speaker

I love apple music so much! they make everything very easy and accessible to find and all my playlists are in good order and are organized well thanks to apple music!

I love Apple Music! It always has the newest songs and it is so easy to navigate!

Best option if you’re a music lover ! There a books on here as well.

I enjoy the courtesy and appreciation from Best Buy being a member and the perks that come with it.

Great benefits 100% renewing after my term. So much music to enjoy and playlist to create!

Love the new features on the Apple watch 10 especially the sleep mode which helps me with my sleep numbers that is very important to me.

Amazing selection of music. Good artwork displays for each album.

Excelent product, i love it, is everything i expected