Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 23528 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers love the Free Apple Music offer for its excellent sound quality and the wide variety of content available. Users find the service very easy to use and appreciate its seamless integration with Apple devices. Many also praise the overall usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 23,528 reviews
  • Rated 3 out of 5 stars

    Not my favorite.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack of all trades, master of none. Works seamlessly with other Apple products & Fidelity is on par with Spotify & YouTube Music. Album art for more popular artists is brought to life in an interesting but gimmicky sort of way. The playlists & radios that this app curates is where Apple lags behind other platforms. Most playlists only slightly resemble user preferences, relying more on big names & hit songs of the relating genre. Spotify can be a good choice as it’s unmatched when it comes to user interface & unique features, it should be noted that they are notorious for grossly underpaying artists. If in the market for a new streaming service my Personal recommendation would be Tidal for high fidelity, curated playlists, and paying artists more than all other major platforms.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great for AirPods. I’m surprised how well the noise canceling works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple Music

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can purchase an Apple item from Best Buy and almost get an Apple Music subscription! Apple Music is so easy to use and has some many great features to the app that makes a daily user experience easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for your Apple devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a break from Spotify and boy, do I sure love this! It especially compliments my entire Apple Ecosystem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music has been one of my favorite subscriptions. The music library is massive, covering everything from old classics to the newest releases. The curated playlists and personalized recommendations are always on point. Lossless audio and Dolby Atmos make the listening experience even better, and offline downloads are super convenient. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Music Quality

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple music is great. Good audio quality with lossless and dolby atmos. Works perfectly since all my devices are apple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is rich and well-balanced—with deep bass, clear mids, and crisp highs. The adaptive EQ and H2 chip improve clarity across all genres, while Spatial Audio adds immersive depth. ANC works brilliantly for drowning out ambient noise—whether commuting, working, or exercising

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Music Delivers on Sound Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music is a great streaming app with excellent sound quality. The lossless audio makes a real difference if you care about hearing music the way it was recorded, and the Spatial Audio feature adds a cool, immersive effect to certain songs. The library is huge, the playlists are solid, and it works seamlessly across Apple devices. If you’re into high-quality sound, it’s definitely worth checking out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Moved from Spotify

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great library of music. Easy to use. What more could you want?

    I would recommend this to a friend
  • Pros mentioned:
    Content variety

    Rated 5 out of 5 stars

    Music

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday no ads listen to all type of music

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    IPHONE 15 PRO MAX

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my boyfriend when his charging port and speakers stopped working on his other phone. Phone came perfect no scratched no dents or dings. Battery health great. Only reason I didn’t give the full five stars is because just like my 15 I also bought from best buy in the first week it got extremely hot while being charged that eventually stopped but I didn’t like that!! I believe I’d recommend people to buy phones from you guys though. Personally I believe it shouldn’t be no more than $800 for a refurbished phone. If the phone has never had a previous owner then that’d be okay but maybe that’s just me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Music Streaming Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music is my music streaming service. I like it because it’s easy to use and create playlist. The layout of everything is aesthetically pleasing I appreciate that they also have student discounts and promotions for new and existing users sometimes. It’s really enjoyable and easy to use. I like when they also give little announcements when artist will drop on the library page, so you ll know when to listen. Overall 10/10 would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple sub

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love apple music and all the features on it! i’m happy that i was able to get this free subscription and it worked over my old subscription:) so it combined !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the option to listen to lossless quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I’m not always using headphones that can take advantage of lossless audio, when i am it is really nice to have the option, especially since it is not an option in past services I’ve tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Quality! Siri suggestions rock!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use Apple Music, tell Siri, "Hey Siri, play new music I like". This was GROUNDBREAKING for me when I tried it out the first time. With this Siri command, Apple Music creates an entirely new personal Radio Station that plays like 70% new music based on the theme you usually listen to and about 30% of the music you listen to often. This can not be found in the App itself, and it’s like a secret that doesn’t get advertised by Apple. You have to go out of your way with this Siri command to get this. It is so so good. When I drive to work, I usually only play this exceptional Radio station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No ads, cheap, a lot of great music and even better when thy notify you when your new artist comes out with more music! And it lets you organize your music! In my opinion it’s better than Spotify, it’s so easy to use and when you can pay your subscription they give you a grace period extension of atleast a month! My only music service and I would have it no other way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Music Experience with Apple Music

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music has truly transformed the way I enjoy music. With its vast library of over 90 million songs, I can easily find everything from the latest hits to hidden gems across various genres. The user interface is sleek and intuitive, making it a breeze to navigate through playlists, albums, and curated recommendations. One of my favorite features is the personalized playlists, like "For You" and "New Music Mix," which are tailored to my listening habits. It feels like having a personal DJ who knows exactly what I want to hear. The integration with my other Apple devices is seamless, allowing me to switch from my iPhone to my iPad or Mac without missing a beat. The exclusive content, including live performances and artist interviews, adds an extra layer of engagement that keeps me coming back for more. Plus, the ability to download songs for offline listening is a game-changer for those times when I’m on the go or in areas with limited connectivity. Apple Music also excels in its social features, allowing me to share my favorite tracks and playlists with friends, and discover what they’re listening to. This sense of community enhances the overall experience, making music feel even more connected. In conclusion, Apple Music is not just a streaming service; it’s a comprehensive music experience that caters to every listener's needs. Whether you’re a casual listener or a die-hard music fan, Apple Music has something for everyone. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MacBook Air LIGHTWEIGHT

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure which one to get for nursing school since I had an iPad throughout the years but the rep at Best Buy was super helpful and decided on this one due to the storage and price. It doesn’t lag, works flawlessly especially during exams, does not make any sounds of overheating or overworking, it’s so LIGHTWEIGHT! Very practical to carry anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these and would recommend to anyone!!!! I wish I could get more they sound amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Spotify an Apple

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Apple Music and Spotify for a while now and Apple has come a long way. Between the two, you can’t really go wrong but there’s a reason I love Apple a little more. Apple’s incorporation of head tracked audio with their AirPod Pros is impeccable. I’ve also appreciated their layout staying pretty consistent unlike Spotify’s constant changes, to which I have had to message their customer service a lot to fix. The one downside to Apple is it’s not as easy to find custom playlists, but if that’s not a concern, I’d say Apple all the way.

    I would recommend this to a friend