Customer Ratings & Reviews
- Model:
- NS-43F301NA25
- |
- SKU:
- 6562495
Customer reviews
Rating 4.6 out of 5 stars with 3097 reviews
(3,097 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the amazing picture quality, ease of use, and reasonable price of the 43" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the TV quality, easy setup, and perfect size, with some mentioning the ability to adjust colors and tints. However, some customers have expressed concerns about the remote control and the TV stand. Additionally, a few find the user interface and advertisements to be intrusive.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Scott's TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, purchase experiance was very easy and convienent.
I would recommend this to a friendRated 2 out of 5 stars
Stopped working after 3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I loved it and loved that it could be controlled by my Alexa dot but then I’m not sure what went wrong but the whole tv stopped working after 3 weeks. I looked up what was wrong and there was different buttons you had to press in certain sequences but none of it worked. So the geek squad came to take a look at it and said it needed a new part even though it was 3 weeks old which I never leave bad reviews but it’s kind of ridiculous. So then I had to wait 2 weeks to get the new part. Not very happy with it.
No, I would not recommend this to a friendRated 4 out of 5 stars
owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love our new television, occasionally a small mixed pixel occurs.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SuannK! Thank you so much for your positive feedback. It means a lot to us! If you there are any issue that may arise, feel free to contact us at 1-877-467-4289 and we'll be more than happy to provide assistance.
JC | Insignia Support
Rated 4 out of 5 stars
Not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad tv, using it as a cctv monitor. Customer is happy!
I would recommend this to a friendRated 1 out of 5 stars
Insignia 43 inch FireTV huge disappointment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the 43 inch Insignia fire tv. Never had a problem with Insignia TVs until this one. FireTV is terrible. All my other TVs are streamed through Roku with no issues ever. I cannot watch a movie with it not losing the WiFi signal at least 5 -6 times., No problems with the other 4 TVs in the house streaming through Roku. ,if I could return it I would. WiFi signal checks out strong in all area of the house. Unfortunately this TV will be donated to the thrift store. Absolutely disgusted with this purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the 43-inch Insignia Fire TV. We appreciate your feedback and understand how important seamless streaming is for an enjoyable viewing experience. It's valuable to know what our customers encounter, as it helps us strive for better products in the future. Your thoughts will certainly be taken into account, and we hope your next streaming experience meets all your expectations! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Rated 3 out of 5 stars
Ok, but...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A decent tv if you look mostly straight on to it. If viewing from the side this TV is not good.
I would recommend this to a friendRated 4 out of 5 stars
Extra tv for bed room.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good chose. Fit our needs for what we used it for.
I would recommend this to a friendRated 1 out of 5 stars
1 Star – The warranty service is not worth the pap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV in September 2024, and it worked well initially. However, recently the picture went out. After restarting the TV, it briefly returned to normal for about an hour before displaying vertical color bars. I attempted to resolve the issue through Insignia's support, but unfortunately, their assistance was unhelpful and essentially non-existent. Given that the TV is still under warranty, I contacted Best Buy for support. They informed me that the only way to address the issue was through an in-home service appointment. However, as I am unable to take a day off from work, this solution is not practical for me. The warranty, while offered, does not seem to provide the level of support or convenience expected. This has been a frustrating experience, and I feel the warranty coverage is not as effective or accessible as it should be.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback. We are sorry to hear about the issues you have experienced with your TV and the challenges you faced with customer support. Your frustration is understandable, and we appreciate you bringing this to our attention. We will use your input to improve our products and services to better meet our customers' needs. Your satisfaction is important to us, and we are committed to addressing these concerns. Keith | Insignia Support
Rated 4 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an okay TV, I can't recommend for video games
I would recommend this to a friendRated 3 out of 5 stars
Not the best
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At times the picture is flawless but can have some weird glitches from time to time
No, I would not recommend this to a friendRated 1 out of 5 stars
Insignia TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your hard earned money on this brand. If you do I would buy the extended warranty. All 3 TV'S I bought, either the sound, picture or both went bad within 6 months to a year
No, I would not recommend this to a friendRated 3 out of 5 stars
Great for price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough nothing amazing happening here you get what you pay for this product is good enough for an extra tv not a main one
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AdamA,
Thank you for your review! We appreciate your honest feedback on the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. It's good to know that it serves well as an extra TV. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support
Rated 3 out of 5 stars
No screws comes with the box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will have to buy the screws to support the stand of TV. Order online, or buy then at the Ace Hardware store. Stupid, I know.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for any inconvenience caused by the missing screws. Your comments are valuable to us, and we'll work on improving our product packaging to ensure all necessary components are included.
- Carl | Insignia Products
- Pros mentioned:Price
Rated 2 out of 5 stars
Good choice for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good one for the price.. but for cheaper price comes with eyes strain
No, I would not recommend this to a friend Rated 3 out of 5 stars
Ok for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good price…color is not so vivid as I would have liked.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you found the price to be good. We understand your concern about the color not being as vivid as you would have liked. Your satisfaction is important to us, and we appreciate your input. We hope you continue to find value in the product. Keith | Insignia Support
Rated 2 out of 5 stars
Product information was wrong
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv to put in a bedroom. The cabinet can hold a 37-7/8” wide tv. This tv said in the specifications that the width is 37.7”, should work fine. Tried to put it in the cabinet and it won’t fit. The tv ACTUALLY measures 38-1/16” wide. It even says it on the box! Of course i didn’t notice that until it was too late. How can BestBuy make such an obvious mistake?!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the inconvenience caused by the discrepancy in the TV's dimensions. Your frustration is understandable, and we are committed to addressing this issue. We will ensure that our product specifications are accurate to prevent such mistakes in the future. Your satisfaction is important to us, and we appreciate your understanding. Keith | Insignia Support
Rated 3 out of 5 stars
Not easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works fine but I am not able to turn the caption on. It is not user friendly
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We apologize for any inconvenience you've faced with turning on the captions. To enable closed captions on your Insignia TV, press the Menu button on your remote, navigate to Settings, and select the Closed Caption menu. From there, you can turn on the captions. We appreciate your feedback and are committed to making our products more user-friendly.
Keith | Insignia Support
Rated 2 out of 5 stars
Mehhhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slower than my Samsung and LG tvs decent if you just want something cheap but doesn’t come close to Samsung or LG in terms of quality
No, I would not recommend this to a friendRated 1 out of 5 stars
Sleep, loss image problem
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would really love this TV if it didn’t keep going to sleep every 5 to 10 minutes. I called and asked for an exchange, but I was told there’s nothing wrong with it and that it’s just the way it’s set up. Please take customer feedback seriously—listening to our concerns would make a lot more sense going forward.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality. No sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Sound quit within a month of the 1 year warranty. BB doesn't stand behind the product.
No, I would not recommend this to a friend





















