Customer Ratings & Reviews
- Model:
- NS-43F301NA25
- SKU:
- 6562495
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the amazing picture quality, ease of use, and reasonable price of the 43" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the TV quality, easy setup, and perfect size, with some mentioning the ability to adjust colors and tints. However, some customers have expressed concerns about the remote control and the TV stand. Additionally, a few find the user interface and advertisements to be intrusive.
This summary was generated by AI based on customer reviews.
Waste of money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is annoying and frustrating. There is no way to keep it from turning off due to inactivity, so once you pause it most likely it's going to turn itself off after a certain time. I've tried turning off the screen saver and putting the sleep timer as high as it can go and nothing works. I'm ready to send it back and get something else.
No, I would not recommend this to a friendI wouldn't recommend buying this TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV came without an owner's manual or the screws needed to attach the feet to the bottom of the TV. I had to buy screws myself at the hardware store to fix the problem. I called Insignia and they didn't help me at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Redseeker. We're sorry to hear about the missing manual and screws for your Insignia™ TV. We understand how frustrating this must have been. Please reach out to our customer support team for further assistance. We appreciate your patience and will work to improve our service. Ivy | Insignia Support
Flashing white within one month of use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased during Black Friday… didn’t open and start using it until February.. this thing keeps flashing white while I’m watching TV. Would NOT recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your feedback, NicoleL. We're sorry to hear you're experiencing a flashing white screen on your Insignia™ 43" Class F30 Series Fire TV after only a month of use. That's definitely concerning. We understand your frustration, especially since you purchased it during Black Friday and didn't start using it until February. We recommend contacting our Insignia customer support team (877-467-4289) for further assistance. - Mae | Insignia Suppor
Short working life!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Owned this less than a year and half and the picture has disappeared. Will not buy this brand ever again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, RonA. We're truly sorry to hear your TV stopped working after such a short time. That’s not the experience we want for our customers, and your comments are being shared with our product team to help improve long-term reliability. Tine | Insignia Support
Mediocre at best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a cheap tv so don't expect much. Best Buy's customer service was horrible, tv arrived damaged and getting it replaced and then returned was a nightmare
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, JeremyN. We're sorry to hear that your Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV didn't meet your expectations and that you had a frustrating experience with Best Buy's customer service. Your feedback is important and will help us improve our services. If you need further assistance, please reach out to our customer service team. Thank you for your review. Ivy | Insignia Support
Shipping problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took to long to receive this TV. There were shipping delays
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience caused by the shipping delays. We understand how frustrating this can be and appreciate your patience. Thank you for bringing this to our attention, and we hope you enjoy your new TV.
- Carl | Insignia Products
Noname
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No comment nothing to say. Or dissatisfied today ok
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We strive to ensure that our products meet the highest standards of quality and performance, and we are sorry to hear that your experience did not meet your expectations.
If you have any specific concerns or issues, we would love to hear more details so we can assist you better. Your satisfaction is important to us, and we are here to help resolve any problems you may be facing.
Thank you again for your feedback.
WiFi didn't work, sound went in and out at random
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it, very disappointing. I bought because it was an Amazon Fire TV, but would not connect with Amazon.
No, I would not recommend this to a friendreturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv only worked for 24 hours. We ended up returning it for a Samsung that is working great!
No, I would not recommend this to a friendOnly buy if you want to end up returning it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy unless you want constant issues with it powering down, disconnect from the Internet, at times the quality of the picture becomes awful. Sent off for repair for it back and few days later same thing. Will be returning this to.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about the issues you've experienced with our product. Your frustration is understandable, and we apologize for any inconvenience caused. We appreciate you bringing this to our attention and will work on improving our products. If you need further assistance, please don't hesitate to contact our customer hotline at 1-877-467-4289.
- Carl | Insignia Products
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After I purchase this and tried to set it up it would not get beyond the network screen, I even called tech support and nothing would work so I returned it. After grabbing the exact same model, I got it up on the wall and when I turned it on there was underlying screen damage, a spider web of cracks. I ended up getting a different model (TCL) which set up perfectly
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your disappointing experience with the Insignia 43" Class F30 Series LED 4K UHD Smart Fire TV. We apologize for the inconvenience and frustration caused by the issues you encountered, including the difficulty setting it up and the underlying screen damage. We understand that receiving a defective product is unacceptable, especially when you've already experienced problems with a similar product. We're glad to hear that you were able to find a working solution with the TCL model. We take all feedback seriously and will use it to improve our quality control processes to prevent similar issues in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Tired of Amazon Up-selling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like how TV opens with "Fire TV" sign up. Each time you turn it on, then it goes to HDMI input. Amazon can't stop trying to up-sell. I have Roku
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We understand how frustrating it can be when a device doesn’t align with your preferences. We appreciate you sharing your thoughts about the startup experience and the transition to HDMI input. Your input is valuable and helps us better understand how we can improve the user experience for all customers.
Keith | Insignia Support
You can’t use it without Amazon Prime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t use it without Amazon Prime and you have to login with every use
No, I would not recommend this to a friendDosent work got sent broken tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It dont work after downloading fire app turned it self off never turned back on
No, I would not recommend this to a friendDon’t buy it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it… it disconnects from WiFi constantly even when other devices stay connected it’s a waste of money what special Best Buy offers it for. One month and I want to toss it out the window!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're truly sorry to hear about the WiFi connectivity issues you've been facing. We understand how frustrating it can be, especially when other devices stay connected without problems.
We take full responsibility for this issue and want to help resolve it. To check for updates on your TV, press the Home button on your remote, navigate to Settings, and select 'Device & Software'. From there, choose About, and then select Check for Updates. If an update is available, follow the on-screen instructions to install it. Ensuring your TV has the latest firmware can often resolve connectivity issues. If these steps don't help, please reach out to our customer support team for further assistance.
We appreciate your feedback and are committed to improving our products and services based on your valuable input. Thank you for giving us the opportunity to address this issue. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works fine. Initial start up or start up after losing power kinda takes awhile
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I appreciate your feedback on the start-up time of your Insignia 43" Class F30 Series LED 4K UHD Smart Fire TV. It's understandable that it takes a little while for the TV to boot up, especially after losing power. I'll make sure to pass along this feedback to our team, and we'll consider it as we continue to optimize our products for a smoother user experience. Thank you for sharing your experience with us! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Not a good tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a lot of problems the Bluetooth gets disconnected constantly from the sound bar and the system moves around with out touching nothing it bad all around i would not recommend it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Elmilo. We understand your frustration with the Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We apologize for any inconvenience these issues may be causing. For assistance with troubleshooting these issues, please contact our Insignia customer support team (877-467-4289) for further support. We'll do our best to help resolve these issues. - Mae | Insignia Support
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after six weeks. No longer returnable. Red stand by light is on but otherwise no power. Awful purchase on my part. No help from Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with your purchase. It’s disappointing to hear that your item stopped working after such a short time, and we understand how frustrating it can be when things don't go as expected.
We strive to provide high-quality products and reliable support, and we regret that we fell short in this instance. While the return period may have expired, we encourage you to reach out to our customer service team for assistance with troubleshooting or potential solutions. We value your feedback and are committed to helping you resolve this issue.
Thank you for bringing this to our attention, and we hope to make this right for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Not needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not do what I needed it for. So I did not use or try it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ishethere! I'm sorry to hear that the Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV did not meet your needs. It's disappointing when a product doesn't work as expected. Rest assured, this is an isolated issue, and we offer a return and exchange policy within 15 days for situations like this.
JC | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Skip this one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All 3 HDMI outlets worked for 3 days and stopped working so no cable tv. Took back and got a new one same thing.
No, I would not recommend this to a friend