Customer Ratings & Reviews
- Model:
- NS-43F301NA25
- SKU:
- 6562495
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the amazing picture quality, ease of use, and reasonable price of the 43" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the TV quality, easy setup, and perfect size, with some mentioning the ability to adjust colors and tints. However, some customers have expressed concerns about the remote control and the TV stand. Additionally, a few find the user interface and advertisements to be intrusive.
This summary was generated by AI based on customer reviews.
Best Buy doesn't deliver purchases then refuse to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to review a television that is never delivered to you by Best Buy and then they refuse to give you a refund because they are thieves
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're truly sorry to hear about the issues with your delivery and the frustration this has caused. This is not the level of service we strive to provide, and we apologize for the inconvenience.
We want to help resolve this situation. Please contact our customer support team with your order details so we can investigate and find a solution. Your satisfaction is important to us, and we are committed to making things right.
Thank you for bringing this to our attention, and we appreciate your understanding and patience. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Best Buy s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy never sent the tv, took 2 weeks to trying to cancel the order they were charging restocking fee for something that never came out of the store
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible it takes forever to come on! Never again!! I want my money back! You get what you pay for.
No, I would not recommend this to a friendSevice is 0
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant down load any of the local channels. Cant get ahold of anyone at bestbuy to get any help or answer any questions. Your phone service is terribly. 0
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience trying to download local channels and contacting our customer service team. We understand the frustration of not being able to reach someone for assistance. Please accept our apologies for the inconvenience. We're committed to providing better support, and we'll do our best to address your concerns promptly. If you're still experiencing issues, please don't hesitate to reach out to us through alternative channels, such as our online chat or email support. We appreciate your feedback, and we're here to help resolve any issues you may have. Keith | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
BEST BUY THE WORST
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst company ever! My tv screen came broke and they refuse to do an exchange since was 16 days of purchase I lost my tv and money all they want is money...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KathiaR! We understand how frustrating it must be to receive a broken TV and not receive the support you were expecting.
We value each and every one of our customers and we always strive to provide the best products and service possible. We apologize for falling short in your case and want to make things right. Please give us a call at 877-467-4289 so we can discuss your case further and see how we can assist you. Your satisfaction is our top priority, and we are committed to finding a resolution that works for you. We appreciate your understanding and patience as we work towards a solution.
JC | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
buy a better brand!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get my TV to turn on. The remote wont sync. I have tried everything in the manual 10 times. Best Buy customer service wasn't any help.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are sorry to hear about the trouble with your Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. Please try unplugging the TV for 60 seconds and resetting the remote. If the issue persists, contact Insignia customer support for further assistance. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Cheesy TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheesy TV that’s all I can say and please avoid it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that you feel that way about your Insignia TV and that it didn't meet your expectations. We always strive to provide a positive experience with our products. If there's anything specific that you found disappointing, please feel free to share, as your feedback helps us improve. - Carl | Insignia Products
Stopped working after 2 1/2 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV May 4th and it no longer works. Hoping for good customer service from Insignia and Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your experience. We apologize for the inconvenience you've encountered with your TV purchase. It’s always disappointing when a product doesn’t meet expectations, especially so soon after buying it. We appreciate your patience as you seek assistance, and we are committed to providing you with the best possible customer service. Your satisfaction is our priority, and we hope to turn your experience around. If you haven't already, please reach out to our customer support for immediate assistance. Keith | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Scammed by Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered 15. Only received 9. Was told by customer service that they weren't going to do anything about it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are very sorry to hear about the issue with your order and the response from customer service. Your experience is important to us, and we will use your comments to improve our service and ensure this does not happen again. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy. The sound keeps cutting in and out. Looks like it needs to be returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on our Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're very sorry to hear about the sound issues you're experiencing. This is not the quality we aim to deliver, and we take full responsibility for this problem.
Please reach out to our customer support team so we can discuss alternative solutions to resolve this issue. We're here to help and ensure you get the reliable performance you expect from our products.
Thank you for choosing Insignia™, and we appreciate your understanding and patience. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Great Price but was not for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television may be great for some but it did not suit my needs at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We understand that not every product will meet everyone's specific needs, and we appreciate your honesty.
If there's anything specific that didn't work for you or if you have any suggestions for improvement, we would love to hear your thoughts. Your input is valuable as we strive to enhance our products and ensure they meet our customers' expectations.
If you have any questions or need assistance, please don't hesitate to reach out. We're here to help!
Broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a green line going down the middle so but seemed to be decent around that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We sincerely apologize for the issue you experienced with the green line on your screen. This is certainly not the performance we aim to deliver.
We appreciate your comments about the overall quality of the TV, and we're glad to hear that you found it decent despite the issue. However, we understand that any defect can be frustrating and impact your experience.
If you haven't already, we encourage you to reach out to our customer support team for assistance. We are committed to ensuring your satisfaction and will work with you to resolve this issue, whether it be through troubleshooting, replacement, or repair.
Thank you once again for your feedback. It helps us improve our products and services.
It did not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV did not work. Kept freezing and Picture quality was very blurry. Took forever to open anything and load things
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Courtney, We apologize for the inconvenience caused by the malfunctioning Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We regret that it didn't meet your expectations, experiencing freezing, blurry picture quality, and slow performance. We're here to assist you promptly. If you haven't already, please contact our customer support team for troubleshooting assistance or potential warranty-related options for repair or replacement. Your satisfaction is our priority, and we're dedicated to ensuring you have a positive experience with our products. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is good but the screen went out about a week after opening it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We are sorry to hear that you experienced an issue with your screen shortly after purchase.
At Insignia, we strive to provide high-quality products and we take customer satisfaction seriously. Your experience is not reflective of our standards, and we would like to address this matter promptly.
Please reach out to our customer support team so we can assist you with troubleshooting or explore the warranty options available for your TV. Your satisfaction is important to us, and we want to ensure that you have a positive experience with our products.
Thank you for your understanding, and we hope to resolve this issue for you soon.
Dos notnstay connected to WIFI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont stay connected to wifi the end its annoying!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on our Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear about the WiFi connectivity issues you're experiencing. This is not the experience we want for our customers, and we take full responsibility for this inconvenience.
Please reach out to our customer support team so we can assist you with troubleshooting steps or alternative solutions to improve your WiFi connection. We're here to help and ensure you have a satisfactory experience with our product.
Thank you for choosing Insignia™, and we appreciate your understanding and patience. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6562495.p?skuId=6562495
- Pros mentioned:Picture quality
Excellent inhouse brand of best buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely leave reviews, but for the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV, I simply had to! This purchase from Best Buy was, without exaggeration, one of the best deals I've ever encountered. I managed to snag three of these fantastic TVs during a one-day offer for an incredible $107.49 each, including taxes. At this price point, it's not just a deal – it's an absolute steal! I was cautiously optimistic, knowing the price was so low, but these TVs have genuinely impressed me. Beyond the mind-blowing price, the TVs themselves are excellent. The 4K UHD picture quality is crisp and vibrant, making movies, shows, and even everyday viewing a pleasure. The integrated Fire TV interface is incredibly user-friendly and responsive, allowing seamless access to all my favorite streaming apps. I was particularly impressed with the sound clarity. Often, built-in TV speakers can be an afterthought, but these deliver clear, well-balanced audio that's perfectly adequate for most rooms. Furthermore, the remote speed and responsiveness are also top-notch. Navigating menus and launching apps is quick and smooth, which truly enhances the user experience. To get an Insignia 43" 4K Smart Fire TV with such solid performance across the board for just over $100 is truly astonishing. I purchased these for various rooms, and each one performs flawlessly. Every aspect, from the picture and sound to the smart features and remote speed, makes this TV well worth the investment – especially at such an unparalleled price. If you ever see this model, especially at a similar promotional price, do yourself a favor and grab it. This Insignia F30 Series TV is a phenomenal product, and Best Buy delivered an unforgettable deal. Five stars, without a doubt!
I would recommend this to a friend Waste money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it wast of money poor quality and audio.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re sorry to hear that you’re disappointed with the product’s quality and audio. We understand how frustrating it can be when a purchase doesn’t meet your expectations.
Your feedback is important to us, and we’ll use it to improve our products. If you need further assistance or would like to discuss this matter more, please reach out to our customer support team. We’re here to help. Keith | Insignia Support
- Pros mentioned:Ease of use, Price, Setup
Lots of bang for the buck!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price!! No problem w set up and was easy to hang on the wall
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback on the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV. We are thrilled to hear that you find it to be a great value and that the setup process was smooth for you.
Our team works hard to ensure that our products are not only affordable but also easy to use and install. We’re glad to know that you were able to hang your TV effortlessly.
If you have any further comments or questions, please don’t hesitate to reach out. We appreciate your support and hope you enjoy your new television!
- Pros mentioned:Picture quality
Excellent Quality & Size for the Price — A Steal!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, and excellent picture quality especially for the price!!! It felt like a steal, and the size is perfect! Not too big, but also not small by any means. It was the dream TV deal for me!
I would recommend this to a friend - Pros mentioned:Picture quality, Price, Setup
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the money, easy to set up, great quality picture
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the Insignia™ 43" Class F30 Series LED 4K UHD Smart Fire TV! We're thrilled to hear that you found it easy to set up and are enjoying the quality of the picture. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. Your feedback is greatly appreciated! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285