Customer Ratings & Reviews
- Model:
- 7W088AA#ABA
- SKU:
- 6563032
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Voyager Legend Wireless Noise Cancelling Bluetooth Headset for its excellent sound quality, comfortable design, and long-lasting battery life. The Bluetooth connectivity is reliable, and the lightweight design is appreciated. However, some customers have noted issues with the fit, the short charging cable, and the volume.
This summary was generated by AI based on customer reviews.
Charging is terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this thinking it was the same one that I had before. This one charges with a cable that is magnetically connected to the headset. It doesn't charge everytime I turn it on it says that it is low battery. My other plantronics connects through a cable that you plug in. never had any issues with it.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review; however, we are sorry to hear about your experience.
We intend to provide the highest quality products to our customers, unfortunately, we failed to meet your expectations this time.
We would like to learn more about your specific situation and make things right if you wouldn't mind contacting us back at 800-985-9815 and providing us with additional details, it would be greatly appreciated, we look forward to working with you towards earning back your business.
Thank you for letting us know about this. Your feedback helps us do better.
Horrible sound distortion.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't understand all the positive reviews. I bought this as an upgrade to a $40 headset I bought on Amazon. It was anything but. The sound quality is terrible. My wife called me. It sounded like she was in another state. I didn't recognize the voice. The sound distortion is terrible and very tinny. I am returning this.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Scott and thank you for your honest review. We're sorry to hear you were not satisfied with your product. The Voyager Legend is one of our best communication headsets and specially engineered to deliver superior call clarity. To troubleshoot audio issues, please reset the BT connection between your cell phone and the earpiece. To do so: https://bit.ly/2OOMfnw. Ensure the unit's firmware version is up to date through our Hub Software for Desktop: https://bit.ly/30jDXJM. Once the installation is complete, go to the notifications tab and check for pending updates. Lastly, testing the earpiece with a different cell phone, and while it is paired to a single Bluetooth device is also idea to determine the cause of the issue. If you still get the same issues, then most likely there's a problem with the unit and it is best to replace it. This model has a one-year limited warranty. We thank you for bringing this to our attention. If you require further assistance, feel free to contact our Customer Care Team at: 1-855-765-7878.
Driver Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have given 0 stars. Must be a refurbished piece. One week of use , picked up with damp hand and it ceased to function. Wore my old one in a couple of down pours and it never shorted out. Trying to return or exchange once I get in off of the road.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! Thank you for sharing your hones reviewing on our Voyager Legend, however, we are truly sorry to hear about your experience. If the headset is not responding, we recommend resetting the headset by pressing and holding the call control and mute buttons for 5 seconds while it's turned off, this will reset the headset. We also recommend unpairing and repairing the headset with your mobile phone. If you require technical assistance, please don't hesitate to contact our Customer Care Team at 1-888-363-0726.
- Cons mentioned:Fit
Bad quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not connect to my device Charged it fully could not get it to work right and it was not a good fit to my ear
No, I would not recommend this to a friend Batteries not included?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."Talk time 5 hours." Ten minutes later, 'low battery," 5 hours later after being on charger, "low battery"
No, I would not recommend this to a friendNegative
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pooor qualities People aren’t able to hear me Can’t hear
No, I would not recommend this to a friendJunk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk! Absolute junk! It’s got a mind of it’s own! Can’t touch it without it going crazy! Plantronics sucks
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! Thank you for reviewing our Voyager Legend headset, however, we are sorry to hear you are having problems with your headset. If you are experiencing technical issues, please don't hesitate to contact our Customer Care Team at 1-888-363-0726 if you require assistance.
Worst ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst bluetooth that l ever use verified nothing to evaluate.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for sharing your honest review; However, we're sorry to hear about your experience. As you may know, this model features Triple-mic active Digital Signal Processing (DSP), Stainless steel windscreens, Acoustic fabric mesh designed to block and cancel noise and wind. If you've experienced technical difficulties, please contact our Customer Care Team at: (888) 248-4143 or (916) 928-7561 as it might be solved through simple troubleshooting steps. Thank you for bringing this to our attention.