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Customer reviews

Rating 4.3 out of 5 stars with 2248 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the Voyager Legend Wireless Noise Cancelling Bluetooth Headset for its excellent sound quality, comfortable design, and long-lasting battery life. The Bluetooth connectivity is reliable, and the lightweight design is appreciated. However, some customers have noted issues with the fit, the short charging cable, and the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,248 reviews
  • Rated 2 out of 5 stars

    Plantronics PT legend makes soso Bluetooth.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I've had issues with this Bluetooth shortly after I bought it, to make matters worse the return policy is 15 days and I started experiencing the issue the day before I returned the item of which I was told by the young lady at the service counter that it was the 16th day and then I would have to deal with the manufacturer (Poly). Plantronics Bluetooth. With this Bluetooth it's a hit or miss whether you'll have issues with it. This one connects and disconnects constantly, I'm speculating that it is a sensor issue, very unhappy with this product.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      We're so sorry to hear that you are experiencing audio issues with the Legend headset. Please reset the Bluetooth connection and also ensure the firmware is up to date. To do so, please follow the steps in the link: http://surl.li/evyap. To check and update firmware of the headset on PC, download the Plantronics Hub app from link: http://surl.li/evyas. If you have any additional concerns or if the issue persists even after performing the steps mentioned above, please do not hesitate to contact our Customer Care Team at 800-985-9815. Thank you for your honest review, we appreciate your feedback. plantronics

  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used this version in the past and then bought the better version and had multiple parring problems. This is less money and a better product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear piece

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husband’s favorite ear piece to use. We have tried others, but keep coming back to plantronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Accessory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when driving or If busy & convi convenient easy access for answering cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great buy and very good price!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with this phone device. It is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blutooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Plantronics! Hreat headsets. Been using them for years never had a problem with them. They last years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish you can answer the call from the device but overall I like the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A satisfied customer, works very well. Thanks....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it’s job ... most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it’s job but sometimes loses connection or freezes the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but not sturdy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great, but not very durable. It could be me though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poly earpiece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earpiece fits snug and with phone hands-free

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Comfortable, but bad sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know others rate this high, but for some reason it is not working very well for me. Very tinny sounding. Not a clear sound at all. Very comfortable though. Easy to pair. But I can't use this to give a presentation like I had planned.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your honest feedback on our Voyager Legend. We're very sorry to hear about your experience. There are a few things you could try that should fix audio issues. First, please reset the Bluetooth connection between your phone and earpiece: https://goo.gl/emzUTA. To set the earpiece in pairing mode, press and hold the call button for 6 or 8 seconds until the LED blinks red and blue repeatedly. Ensure the unit's firmware is up to date through our Hub Software for Desktop: https://goo.gl/5ceQ1v. Lastly, testing the earpiece with a different cell phone, and while it is connected to a single BT device is also ideal to determine the cause of the issue. In case you still get the same issue, please note this model counts with a one-year warranty. We have forwarded your comments to our team for review and consideration. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 1-855-765-7878 plantronics

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Bad charging connection design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset worked great. Except the charging port is a magnetic head with spring loaded conductive fingers that press it away...the magnet is not strong enough for good contact and the only way i could get it to charge was to hold it together or have someone put pressure on the connection...took it back and got a more expensive headset with a plug in cable charger

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi, we apologize for the inconvenience, most likely they replaced it with the newer Voyager 5200. Regardless, if you ever have an issue with one of our devices please rest assured we are more than glad to assist you, in such cases do not hesitate to contact our Customer Care Team at 800-985-9815. Thank you for your feedback. plantronics

  • Rated 5 out of 5 stars

    2nd Voyager!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing this particular blue tooth, because I find it to be reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for online meetings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use with my computer for Zoom and Teams meetings. It works well for meeting purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very convenient piece of hardware. Much better than trying to hold a phone while doing things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 8th earpiece in 3 years and I can say it is by far the best one. I am extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s my third purchase of this product great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so well with an IPhone. Now everyone in the house has on to use in the car and be compliant with the laws of the state we live in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handsfree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to drive and multitask. Im able to take business calls while dri ing and running errands

    I would recommend this to a friend