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Customer reviews

Rating 4.5 out of 5 stars with 975 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 975 reviews
  • Pros mentioned:
    Design, Overall performance, Portability

    Rated 5 out of 5 stars

    light and portable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and portable, powerful enough to run almost all modern games, sleek and stylish without being too flashy

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Portability

    Rated 4 out of 5 stars

    A good laptop for content creation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a solid laptop for content creators. Does what its supposed to do and the form is also sleek. Easy portability and power efficiency. I highly recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Ultra thin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very thin and lightweight. With this i carry 2 laptops in my back pack and having this one easily fit and hardly add any weight is nice. I can run Monster Hunter Wilds at give or take 80fps with frame gen turned on. I recommend elevating the back during heavy usage to allow for better air intake. Power brick is smaller and lighter than other asus gaming laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Cons mentioned:
    Heat dissipation
    Best Buy Employee

    Rated 4 out of 5 stars

    Light weight runs hot

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen to start with. Very light weight laptop. feels sturdy. and even under load has been able to keep 120 fps on pretty much all games. only real issue runs really hot to the touch. cooling can be betted. 100% add a gsp

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability
    Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    A laptop with so much amazing potential BUT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gaming laptop being this lightweight and compact is basically unheard of. It’s amazing in that regard and looks so clean and professional. But the poor battery life/overheating issues when doing simple everyday tasks like web surfacing is unacceptable for its price. And soldered ram! It’s a fantastic laptop held back by these unfortunate cons. It would have been fantastic otherwise even with the soldered ram.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tony,

      Thank you for sharing your feedback on the ASUS ROG Zephyrus G14 Laptop, and we apologize for the battery and overheating problems you've encountered. Please allow us to make your experience with ASUS a better one.

      Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The FAQ below provides the troubleshooting steps.

      If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2403022633-0025" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/ Asus

  • Rated 5 out of 5 stars

    Best portable gaming laptop on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with great quality. It is small, lightweight, and very affordable. The OLD screen is a standout!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little laptop with great specs, screen, keyboard and more. Hard to find anything with similar specs and portability. My only gripe is the power brick. While it is not huge, it does take away from the portability,. It would be perfect if it were usbc and could use a more portable and universal way to power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the computer is really good. The quality of the screen is really great. It’s also a great laptop to do some easy gaming, nothing that takes up too much storage. I would say a cooling fan is most likely needed if you do plan to play games on it since it does heat up after a while. It also loads fast and the audio is good. I do think it’s different having the speakers on the sides of the keyboard but it’s pretty loud and clear. It’s definitely worth a purchase, try to get it when there’s deals. You might be able to get it for 1200 if you wait for the right time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    GOOD GAMING LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD FOR GAMING LAPTOP, VERY BEATFUL, OLED SCREEN IS VERY Bright, good-looking, and highly portable, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Best 14” portable gaming notebook!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossibly thin, beautiful aesthetics, gorgeous OLED screen with Gsync finally! What more could you ask for?? Well this is the lower spec model, which main drawback is only 16GB of soldered on RAM, so not upgradable. What I would say is if you love the aesthetics of this laptop, and are not really a power user and/or you just need a competent laptop on the go (ie you also have a powerful desktop at home for most the heavy lifting) then you could probably get by with just the 16GB of RAM, so long as your willing to be mindful of when you might start to fill up your RAM (ie willing to close a few windows or chrome tabs if you get close to filling it up) For me I ended up taking it back and paying the extra $400 more for the 32GB of ram and the 4070, the 4070 was only about 13% faster by my estimations, but the peace of mind of having plenty of RAM for years to come is what made it totally worth it. The 16GB model honestly would probably have been fine, but I liked the idea of having the extra future proofing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Oled quality
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    G14!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality,I am satisfied with this laptop. Battery life is good. And I like the OLED screen. It will get hot if you play some 3A games but I think that is okay for me.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Asus G14 Zephyrus

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus Zephyrus g14 was a pleasant to use, very fast for games, sleek design and very crisp display. Had a great experience buying this thru very helpful Bestbuy staffs. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Mac to Windows - great PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the Zephyrus G14 and it's a hit for gaming! I've been playing Cyberpunk and everything looks amazing on the OLED screen. Super fast, no lag, and games load quickly thanks to the 1TB SSD. Switching from Mac to Windows was a bit tricky at first - it's not as straightforward, but I'm getting the hang of it. Despite that, I'm really enjoying this laptop for all my gaming needs. Highly recommend it if you're looking for a solid gaming laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Portability

    Rated 5 out of 5 stars

    G14 zephyrus

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop and especially how little and powerful it is. Love oled too

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    A great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting caveat: 16gb non-upgradable RAM should be your primary concern with this model. Having said that, I got it because my workload isn’t huge and on sale this model was a great value (16gb ram/1tb SSD/4060 8gb vram @90watts/near MacBook level build/ OLED 120Hz display). So far it hasn’t let me down other than the usual Windows related glitches. The laptop will get toasty but never too loud. The next higher tier (32gb ram) has a 4070 with same vram and wattage for $400 more, so it doesn’t seem like a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great upgrade had gen 1 with 2060

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast stylish slim and can game played silent hill remake no problems love this powerful machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2024 G14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect good small laptop if you want something thing powerful. It can run all the applications that you can think of and have one of the best speaker on a laptop that I ever heard. Not to mention the OLED screen, you can’t go back to a normal screen after you experience it. 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    ASUS nailed it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t think, just buy. I have no idea how this laptop exists but here we are, it’s nearly perfect. It’s a beast of a gaming laptop and also just a great laptop in general. How is it so light and thin for what it can do!? The real amazing part is how silent and cool it stays when doing normal tasks. The fans almost never kick on. The OLED screen of course is the star of the show and once you see it, you’ll wonder how you ever lived without it, especially in competitive gaming. The higher contrast, colors that pop, and extremely smooth motion makes it effortless to move your mouse exactly where you want it. Another thing that does not seem real is the speakers in this thing. They are actually more impressive than the 16” version because the sound is nearly identical and it’s coming out of this tiny chassis. Both sound amazing though. It’s taken Asus 4 years to perfect the G14 but this is very near perfection. I’ve tried every iteration of the G14 and I can’t say enough good things about this new one. I would not buy any other laptop in 2024.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    All the benifts of a gaming laptop no downsides

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the complete package. Build quality that is a step above other windows laptops, Macbook quality speakers, good battery life, and of course great performance. The only downside is this model only has 16gb of ram that isn't upgradable. There are other models of this laptop that have more but I would REALLY recommend going for an open box version of this model. 16gb is still usable but you can get one of these for sub $1300 which at that price this laptop blows away all the competition.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    ASUS ROG G14 with RTX 4060: Portable Powerhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great little laptop. Its pricier then many similarly specked laptops, but it shows it's worth in regards to screen quality, battery life, and quality feel. I've been a mostly desktop gamer in the last 10 years, my previous Laptop was a great MSI Stealth with a RTX 2080M and this laptop with a RTX4060M is superior in every way. The features on the 40 series cards are impressive. The screen is the best part though, even on some games that are more taxing, you can drop the resolution to 1900x1200p and it almost looks native, still sharp! Overall, very happy to have this as a gaming laptop

    I would recommend this to a friend