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Customer reviews

Rating 4.5 out of 5 stars with 975 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 975 reviews
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lightweight high-powered laptop does it all! It is perfect for gaming, editing pictures and surfing the net. The battery life is fantastic and great for working on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    University recommended.NOT disappointed! ⭐️⭐️⭐️⭐️⭐

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy moly! So let me tell you this computer is way more than just a laptop! It is known as a “gamer” laptop, but I was about to drop $3900 on an apple laptop for my son. I decided to call the university he was going to go to for cyber security and this computer was what the department said to buy. They started talking specs, which for someone in the medical field it was a foreign language, but my son understood it. So reviews are great but to have an actual University say get this computer, well it has not disappointed. I may have to switch myself from apple. Great sales folks and very knowledgeable of the product. They answered my questions and it was a no brainer when I started doing a side by side comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    The best yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best this laptop line has ever been. I've had a G14 since 2020, and I've always been a big fan, despite some consistent quality control issues. This is on another level. I'm not personally as big of a fan of the silver color, but this thing feels like a macbook in terms of build quality. And god, the OLED screen. The display is probably the single best display I own, and that's a very high bar.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ASUS G14 OLED

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Laptop, superb screen, thin, light and powerful. Only problem is one of the speaker crackles, hopping to get it fixed by warranty this winter.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    oled glossy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest laptop Ever conveniente size and power in a small to go never regret this purchase soy mexicano gamer cómprala eta increible

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on a fantastic sale. Great laptop, does games and productivity well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fireee

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for graphic designers, and 3D modeling. And of course, you can game on here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    G14 rog zeph

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far only had it for about 3 weeks and it gets really hot can’t play it on my lap for too long without burning. Other than that it’s good graphics fast processor overall performances is pretty good. The power on the batttery will only last 1 hr which isn’t convenient for a laptop. Not too happy with the purchase. Might return and get something that can last more than an hour of life without being plugged in. Another thing I didn’t like is that with my 2020 Mac Pro I am able to charge it in my car with the power box and with this laptop it’s not enough voltage to charge.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Abner M,

      We sincerely apologize for the issues you've faced with the Gaming Notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. It is greatly appreciated that you have provided us with your feedback, which will be passed to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. Before returning the device, we recommend troubleshooting both the overheating and battery issues by following the steps in the FAQs below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404037188-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1015064/
      https://www.asus.com/support/faq/1043914/ Asus

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I ever had. The OLED screen is on another level it’s so good and performance wise for that size is crazy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and outstanding for gaming! Best Buy delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grab this laptop during a “Best Buy Sale!”

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Managed to grab this laptop from my local store during a $500 off sale. Definitely an upgrade from the last generation! Laptop now has an aluminum frame, display quality is excellent, and includes the “Dolby Access” app by default for even greater sounding built-in speakers and beautiful display settings for great content viewing!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Welcome updates to the 2024 G14 Zephyrus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Zephyrus G14 chassis has a great feel to it. Didn’t realize this was such a big update this year. Although the cpu is nearly identical to the 7940hs with better AI processing, the OLED screen on this compared to the 2023 model makes this a worthy upgrade. The screen is gorgeous, combined with the new metal chassis make this a beautiful laptop. Highly recommend if you’re on the fence between a 2023 G14 and this new 2024 model.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Excellent gaming laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming laptop love the OLED screen gaming is great on the laptop even if on 4060. Still get high framerate with frame generation.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Razer Blade 14 Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between this and the Blade 14, your notable differences are soldered ram on the g14 (negative), a much nicer OLED screen (3k 120hz), and savings of $600 between the two.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming and work laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles game with ease and works great as a work laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance and easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this laptop. It runs fast, has a clear and bright screen, and the battery life is excellent for daily use. It’s easy to set up, lightweight, and perfect for work, school, and entertainment. The value for the price is outstanding. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I love it. Very fast and great picture. compact and I love the keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Wonderful and Value for Money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from Macbook Air M1 and I find this device better in all aspects. The speaker, the screen and the keyboard are the best in class. Very portable and very powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Decent but not the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers Beautiful screen The laptop ran very hot when playing games and personally i had an issue with the mouse not showing up sometimes, limited cooling and limited upgradeability did have me return this in exchange for a laptop with more versatility and better cooling.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Cody H,

      We sincerely apologize for the issues you've faced with the ASUS ROG Zephyrus G14 Gaming Laptop, and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. We understand that you have returned the laptop, and we will forward your feedback to our Product Team for review, which is greatly appreciated.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2403022633-0037" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    the best notebook

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a beautiful screen, it's very fast and powerful, it doesn't emphasize its beauty, it heats up a lot

    I would recommend this to a friend