Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 975 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 975 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Small powerful machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is small yet powerful machine. Beautiful design. Only downside is the RAM which is 16GB and cannot be upgraded. But Overall good laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for daily use and gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for daily tasks and web browsing. Runs games smoothly too (overwatch + marvel rivals) Battery life is good and overall has worked like a high quality laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamer.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt too sure on this when purchasing since Im a major gamer. It does get hot playing games. I had to buy a cooler fan to cool it down. Runs quite though. games played is daiblo3 and R.E.P.O. Would recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, amazing speakers, good keyboard and trackpad. Overall it’s one of the better powerful laptops out there, even if you are not a gamer (like me) but just needs the power. However the hinge is a little wobbly and creeks a little when i open it but it doesn’t bother me that much. However the battery life is not very good but just bring a charger around if you are planning on using it away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't purchase the ASUS Zephyrus for gaming but for business. I spend a lot of time in front of my laptop for work including Zoom and bought the Zephyrus for OLED displays and great audio. The clarity and sharpness of the OLED has while reading reports has more than met my expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleek and Powerful Space Heater

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G14 is a gorgeous computer with an impressive design and great performance on paper. However, it runs way too hot for my liking, causing frustrating freezes during intense tasks. Despite its sleek look, the overheating issue makes it hard to enjoy in places like Sacramento where heat regularly reaches into the 110s. Unfortunately, it’s not the right fit for me.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear FalastiinHurra48,

      We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue, you can contact the place of purchase for an exchange or return if you're still within the window. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403022633-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1015064/ Asus

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    ASUS - ROG Zephyrus G14 (2024) 14" OLED 3K Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is truly amazing and is ideal for gamers, content creators, and professionals like myself who need a powerful machine in a compact device!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Overall good experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, nice screen (although not the largest), good experience overall. Just remember to add protection plan for it

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Best Laptop I've owned

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen really shines on this laptop. Make sure to remove all the bloatware that it comes with and it runs very clean. The laptop runs very hot when gaming, but to be expected with such a thin laptop packing what it does. I was going back and forth between this one and the 32gb one, and decided to go with this one. Laptop was on sale for $1350 and couldn't justify paying $650 for the extra RAM, and minor upgrade to video card which ultimately will put out more heat.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Pricey but good laptop with few downsides

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop great screen and battery life. Only downside is that the charger is proprietary however you can charge with the usb c ports.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Great Gaming Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs most games without a hitch. The fan does put in a lot of work, though, and it can get quite warm on your lap if you're not playing on a desk or with a dock.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Impressive little machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size you get a lot of power and great battery life, the only downside of this is the soldered ram which cannot be upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    OLED design is amazing

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, the display is beautiful and the design of the laptop is top notch. Can’t recommend it enough.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Portability

    Rated 5 out of 5 stars

    The best 14" laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best 14" laptop. Powerful, light, discreet, elegant, its OLED screen is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great gaming computer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, perfect for on the go gaming and does well with minimal lagging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best MacBook alternative!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very light but you can still game on it! The oled display is also stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gaming laptop for the girlies who want something sleek yet functional

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Overall a great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was great had amazing battery life just did not have enough ram for my personal needs other then that a great buy for a mobile work horse

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A light and thin laptop with good performance release

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    other small gaming laptops don't compare

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly think if you are looking for a smaller gaming laptop... this is it. you can also put it in battery save mode and I have gotten close to 12 hrs of microsoft office use out of it on 1 charge. I really wish they had a 32 gb ram option with the 4060

    I would recommend this to a friend