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Customer reviews

Rating 4.5 out of 5 stars with 975 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 975 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially concerned about getting the lower performance varient, but i have not been disappointed. I typically play marvel rivals, baldurs gate 3, and fortnite. All on med/high setting with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality build and performance in a compact size.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop. The screen is magnificent, I don't believe there is anything else on the market that looks this good. The performance is everything you need to play any game out right now (although maybe not at maximum settings. The pre-installed armoury crate software is not great. Uninstall it and replace it with G-Helper.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Option

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has beyond surpassed my expectations and easily handles everything I throw at it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was easy to set up, get connected and start using. I had my prior computer set up with OneDrive and everything came over easily. It is fast and responsive. They keyboard is nice, however I normally use and external keyboard and monitor and use the laptop as a second monitor. I am not a gamer so I cannot speak to gaming capability. This was an open box item and it working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G14

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a little over 4 months now its been more than great the amount of stuff I can do with this laptop is perfect. I can game and do just about anything else this is def worth getting and wont disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great specs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything words great, the screen is crystal clear. It has a nice GPU but sometimes it freezes when I'm in game and I have no choice but to hard restart.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    Overheating

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most beatiful laptop, awesome performances, but unfortunately it overheats while playing to the point that it shut down. So I had to return it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Branislav,

      We sincerely apologize for the overheating issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. We are committed to providing our customers with the highest quality products, and your feedback will be forwarded to our Product Team for review.

      Having returned the notebook, we hope that you were able to obtain a functional replacement.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404037188-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a college gamer for use for both school and gaming. Silent when u want, performance when u want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop well worth the price powerful and it looks good too best laptop I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for something portable enough for school and strong enough to game a little on. This hit exactly what I was looking for in every way. Some people complain about the screen play, but if that’s the only complaint then it’s nothing to write home about. This is solid choice for anyone in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worth the price would recommend good laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best g14

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen of the computer it's very special and I think going back to regular screens is impossible for me after this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Box purchase required assistance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself works well. It was an "open box" purchase, and I was unable to install Windows 11 when I first received it. The Geek Squad assisted me in getting it up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I want one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my friend! I wish they had this deal again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overheating

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is able to run games great, had zero issue playing games like Total War: Warhammer 3, but the laptop overheats wicked fast and playing games tanks the battery life

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Pluto5403,

      We sincerely apologize for the overheating and battery life issue you're experiencing with the Gaming Notebook and for the inconvenience caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problems further or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403022633-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/#A4 Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A very nice purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion a good laptop, with good sound and graphics, memory and SSD. Have to set the battery for saving mode, otherwise it discharges quickly. I bought it with a good promotion which made it difficult not to consider it as a purchase option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, super fast and sleek. Able to run premiere pro like nothing & gaming on it is seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A sweet laptop for the price!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop! Really enjoy having a small sized laptop for what it offers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all my gaming needs. Runs smooth very adaptive and customizable. Can go from eco mode for my schoolwork to turbo for my games no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love my new laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my Zephryus. I switched from MacBook and purchased the laptop for light gaming and graduate school coursework capabilities. It is light weight and portable. Fan noise isn’t bad, but I do run a ghelper!

    I would recommend this to a friend