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Customer reviews

Rating 4.5 out of 5 stars with 975 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 975 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweosme product. Does everything i want it to. Plays wow fine at 60 fps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best minimal game laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than m14r2, very beautiful, long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop it was better than I expected. I mean the laptop battery could be better but I don’t actually use it out side of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek yet powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sleek laptop with great battery life and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop... nice screen and fps..!!! Really smooth Totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product. Excellent speakers, battery, screen.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome Laptop

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for gaming and school use. Elden ring runs on high setting and 60fps very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheat but runs really good. The price can be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop of the year.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response, bright screen and image quality, totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, beautiful screen, extremely powerful. It’s a quite stunning laptop that will last me for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Compact gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice, i recommend to buy it I got it for 1553 with Taxes so i feel its reasonable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love the ROG Zephyrus G14 (2024)—the OLED 3K 120Hz display is gorgeous, and the Ryzen 9 8945HS + RTX 4060 combo delivers strong performance. However, I had to return it due to serious cooling issues. Even with light use, it heats up quickly, and since the ventilation is on the bottom, using it on anything other than a desk or cooling pad is a problem. During gaming, it gets uncomfortably hot, which other customers have also reported. The power cord also felt a bit short, making placement more restrictive. If you have a dedicated cooling setup, it might work for you, but for me, the overheating was a dealbreaker.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Chimy,

      We sincerely apologize for the overheating issue you've faced with the ASUS ROG Zephyrus G14 Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.

      Having returned the laptop, we hope that you were able to obtain a functional replacement.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2403022633-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best laptop for gaming and college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an awesome laptop, I wanted a laptop that was good for college and gaming. It does exactly that at a high level.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is gorgeous. Very powerful machine. Feels premium.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Zephyrus block

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Laptop upto now i have purchased in gaming laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus rog zephyrus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice I've ever have. This laptop is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Brainer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, the display makes it a no-brainer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gangsta 14

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mini portable gaming beast that will blow your mind away with the screen as well as how fast it is for the size. Bought open box excellent and is great. Only issue is this is the second laptop I’ve bought that has had this if administrator crap with windows security that prevents you from downloading anything and you can’t just get rid of it. Hopefully can get Best Buy to maybe cover that I hope.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Ram

    Rated 3 out of 5 stars

    Looks can be deceiving

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets very hot, can’t be used on the lap to game. The RAM can’t be upgraded so that’s a big bummer.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Customer satisfaction is our top priority. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403022633-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1015064/ Asus

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality, oled, 120hz. Lots of value here

    I would recommend this to a friend