Customer Ratings & Reviews
- Model:
- GA403UV-G14.R94060
- SKU:
- 6570270
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the ROG Zephyrus G14's performance, stunning OLED display, and excellent battery life. Many appreciate its premium build quality, impressive speakers, and lightweight, portable design. However, some users note that the laptop can get warm under heavy use and that the RAM is not upgradeable. Concerns were also raised regarding the fan noise and the GPU's limitations in fully utilizing the high-resolution display.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Oled quality, Overall performance, Portability
ASUS does it again!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ASUS ROG Zephyrus G14 is an awesome, power-packed gaming laptop. With its aluminum chassis, this 14" screen laptop weighs 3.31 pounds and is just over .5" thin. It is the perfect size for carrying around wherever you might venture. Its AMD Ryzen processor is fast enough to play every game I've tried without issue. The OLED display is just beautiful with 3K res and with a 120Hz refresh rate, it can absolutely keep my game flowing. The NVIDIA GeForce RTX 4060 helps to keep everything flowing smoothly during gaming. The other spec's for this laptop are really top-notch: 16gb of LPDDR5X RAM, 1TB SSD storage and plenty of ports. They even include a micro SD card reader. The audio on this laptop is better than any laptop I have ever had. Personally, I would normally listen to music through headphones when working on my laptop - but with this, the laptop speakers are more than good enough for me. This ROG Zephyrus G14 is loaded with everything I need. And with all of the incredible spec's, it still runs cool. I have had laptops that I can't use on my lap but not this one. This ASUS, of course, comes with Windows 11 and with that comes the new Windows Copilot AI assistant. This is a very useful tool that can help do a lot of things for you, answer your questions and help you get through online tasks much more quickly. There's a lot to it. I am also using this laptop as my work laptop -- it's not just for gaming! It has enough RAM for multi-tasking, and I tend to have several windows open at one time. I am able to run even my most complex spreadsheets, stream video, do zoom meetings. Whatever I've wanted to do, I could do it with this laptop. I am thrilled with every aspect of this ASUS ROG Zephyrus G14. I would not hesitate to recommend it to anyone looking for a smaller, lighter gaming laptop. And an added bonus - they include Xbox Ultimate game pass for 3 months which is definitely worth using.
I would recommend this to a friend Terrible battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life maxed at 2hrs with only chrome (12 tabs on google sheets) and excel open… I would not recommend given the underage on battery capacity (battery health at 100%)
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gugu85,
We sincerely apologize for the battery issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403022633-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
Great until defective, ASUS service issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So frustrated. My son’s laptop stopped working right before finals. It is under warranty. The geek squad was not allowed to swap it out so it got sent out for service. We just got it back with a replaced motherboard, keyboard, and screen assembly and now the hdmi connector is not working. We are more that frustrated and disappointed with ASUS service and support. A swap out should be allowed at this point! ASUS does not have direct service connect but makes us go through Best Buy! This is ridiculous
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DianeH,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if the HDMI port is not working after service. All ASUS products undergo intensive quality control testing and inspections during the warranty service, this is a random problem. If the HDMI port is not working after receiving it back from warranty service, please check if the input source from your monitor's preference was set to HDMI. Additionally, check if the output source in the Display Properties was configured to connect to your external monitor. For helpful tips on how to connect an external monitor, please visit our Product Support page at: https://www.asus.com/us/support/faq/1047026/ .
If you need further assistance with thelaptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Heat dissipation
Horrible battery
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gaming aspect is decent but the battery is absolute garbage charge last one hour and it overheats to the point it shuts down
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Esteban V,
We sincerely apologize for the battery and overheating issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Please allow us to make your experience with ASUS a better one.
Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2403012069-0018" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/
Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs well and smooth but it gets extremely hot and loud
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sceh,
We sincerely apologize for the overheating and noise issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404037188-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
Dissapointing laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New laptop, only 2 days old. Youtube videos are already artifacting really badly. And screen freezes / reboots every so often. Mouse delay. Screen has lots of bloom. Really dissapointed with this laptop. Supposed to be one of the best windows laptops, but still doesnt come close to any macbook.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AHReee,
We sincerely apologize for the issues you've faced with the Gaming Notebook and for the inconvenience caused. Please allow us to make your experience with ASUS a better one.
Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2404037188-0014" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/
bad laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after just over a year of use. no warranty, with light use super lame don't buy an Asus laptop.
No, I would not recommend this to a friend- Cons mentioned:Heat dissipation
Thermal issues and port problems.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad thermal issues. Top part of the laptop became too hot to even touch. Defective HDMI port out of the box.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jek89,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience this has caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Please allow us to make your experience with ASUS a better one.
Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2403012069-0023" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/
Bloat Ware, Non-responsive track pad and keys,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah, no! Too much going on with AI and Microsoft, constantly suggesting things that I dont need and running things in the background that ware down my battery. The distance of the keyboard is odd so I its hard to use on my lap (its a lap top). Track pad is often irresponsive, and keys need a firm tap to use.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ali B,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the trackpad and battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or assist with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403022633-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042539/
https://www.asus.com/support/faq/1043914/
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for my son in January of year. Yesterday, we found the laptop has an bump in the top center of the keyboard which was hot to the touch and now won’t start up. This is the worst laptop i have purchased! Not even 3 months old and it crashed. DO NOT BUY!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jloving,
We sincerely apologize for the issues you've faced with the ASUS ROG Zephyrus G14 Gaming Laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the power issue you're currently experiencing, we recommend performing a Hard Reset.
Hard Reset
1. Remove the AC adapter.
2. Press and hold the power button for 60 seconds.
3. Reconnect AC adapter.
4. Turn on the power of the device.
Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403012069-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1014276/
- Cons mentioned:Heat dissipation
Ran so hot that the laptop was rebooting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very excited to snag this, after a day of setting it up i noticed it was getting really hot and i started to get random shut downs/reboots. Decided to bring it back and see if there may be a firmware update in the future.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear desertstriker8,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one. Reach out to me at your earliest convenience with your serial number and I'll be sure to provide any answers and/or resolutions to your product issues as quickly as possible. You can reach me at cl-adrian@asus.com. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Broken speaker - no warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left speaker started sounding broken on its fifth use. The left speaker does not work. Asus says to check the warranty with Best Buy, and Best Buy says to check with Asus. Therefore, I can't get the warranty service.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Leon L,
We sincerely apologize for the speaker issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
We would like to make your experience with ASUS a better one. Please send us an email at customerloyalty@asus.com and include the case number "N2403012069-0006" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Works great! When plugged in...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked when it was plugged in. Was forced to return it. :(
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tammy B,
We sincerely apologize for the issues you've faced with the ASUS ROG Zephyrus G14 Gaming Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Having returned the laptop, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404037188-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Dead Pixels Are Common. Beware.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first attempt at this laptop had dead pixels, then I exchanged it for another and that one also had dead pixels. I just said I was done and refunded it at that point. The laptop has terrible quality control.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Emberstone,
We sincerely apologize for the dead pixel issue you've faced with the ASUS ROG Zephyrus G14 Gaming Laptop model and for the inconvenience this has caused. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
Although you returned the laptop, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408040389-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Open box excellent condition came without adapter.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello my order came without adapter. Contact me about this issue. Seems cant get through your bot.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear UmaaN,
Thank you for your feedback.
We certainly understand your disappointment and the inconvenience this may have caused if your received the laptop with a missing AC adapter. Please contact your seller for a resolution if the open box item is missing an AC Adapter
If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Design, Overall performance, Portability
Great for college!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my this laptop for college. It is great! Great performance, great screen quality and design. It's fast and size is very light and convenient to carry around.
I would recommend this to a friend Mid laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen feels laggier than older generations. With this one came in 240 hz too like the higher end g16 models. Oh well.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joshu K,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the lagging issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404037188-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1038855/
Should have been 240hz
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything looks pushed inwards vertically, makes pictures look narrower. It should have been 240hz like the g16.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404037188-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Horrible battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is absolutely terrible, maybe 1 hour MAXIMUM just doing basic tasks like browsing the web
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Austin H,
We sincerely apologize for the battery life issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404037188-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
Missing digit content
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First laptop had faulty ports and a failed graphics card and I did not receive my promo code for Discord Nitro. Did an exchange for a new laptop in-store, but again did not receive my 2nd code for Discord Nitro. Totally unacceptable.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rich,
Thank you for reaching out.
We certainly understand your disappointment and the inconvenience this may have caused regarding the free 1-month Nitro pass. You cannot redeem the code if you already have an existing Nitro account, either clasic or normal. Please contact Discord for more details or for further assistance.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty