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Customer reviews

Rating 4.8 out of 5 stars with 497 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers admire the Air Fryer Pro XL 6-in-1 with its ease of use, overall performance, and large capacity. Its size is perfect for a small kitchen and it operates quietly, while also maintaining food quality. However, some customers have noted that the maximum temperature only reaches 400 degrees.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 497 reviews
  • Rated 1 out of 5 stars

    never again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this, took it home, read the manual and did everything it said, but the timer would not set for longer than 1 minute. I tried several times, and it still didn't work correctly. So, I took it back and got another one (can't happen to two in a row, could it?). Yes, it could. Got the second one home and went through the same routine, and this one was the same. I even read the manual two more times thinking I missed something, but, nope. Still doesn't work. Took it back and said to myself "I guess I don't need an air fryer". and left without one.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,
      Thank you for taking the time to provide your feedback on the AF181 Ninja Air Fryer. Something doesn’t seem quite right about how your unit is performing, and we’d like to make sure it’s working as it should. We will be more than happy to assist. Please call our support team at 1-800-365-0135 (Mon–Fri 9 AM–9 PM ET | Sat 9 AM–6 PM ET) so we can help resolve this for you.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Great Air Fryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Doesn exactly what I need. Non stick surface is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja XL air fryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ninja XL is an excellent air fryer with multiple settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love new air friyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new air friyer, the max crispy option is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It cooks tho g so perfect and heats up fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this air fryer. Makes perfect fries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than expected. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AIR FRYER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT. SAVES TIME AND MONEY ON ELECTRIC BILLS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful small Air Fryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air fryer BUT only good for 2 people for 1 meal, without left-overs, without cooking multiple batches. It is perfect for us, and doesn’t take up much counter space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ninja Air fryer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gret machine! Perhaps a little big for one person, but I'm making it work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, haven’t used any of the other features but, works fantastic

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not up to the Task

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fryer basket keeps sinking to the bottom when adding only half pack of frozen fries. It sinks and tilts under the weight of one Cornish hen. I wouldn't recommend.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Vivi,

      Thank you for taking the time to share your experience with the Ninja Air Fryer Pro XL. We’re really sorry to hear that the fryer basket hasn’t performed as expected—especially when handling standard portions like frozen fries or a Cornish hen.

      Your feedback is extremely valuable and will be shared with our product team to help improve future designs. We’d love to look into this further for you, and explore possible solutions or replacements. Please don’t hesitate to reach out to our team at 1-800-365-0135—we’re here to help.

      Kind regards,
      Ninja Kitchen

  • Rated 3 out of 5 stars

    Smoke detector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this air fryer but every single time it sets off my smoke detectors.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Melanie,

      Thanks for taking the time to leave your review.

      We're glad to know that you are loving your Ninja Air Fryer. However, it sets off the smoke detectors when you use it. We understand that it is something that can be improved. We will absolutely share your feedback with our teams for consideration on future products. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.

      Kind regards,
      Ninja Kitchen

  • Rated 3 out of 5 stars

    Stopped working after 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it for the two weeks that it worked. Stopped turning on within 2 weeks :(

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We would feel the same in this situation and we’d like to help. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Capacity, Cooking performance, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    We have an Air Fryer winner in our house

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently started using the Ninja - Air Fryer Pro XL 6-in-1 with 6.5 QT Capacity and I'm very happy with it. I'm now at a crossroads as the kids are out of the house but they frequently return from school with friends or bring the grandkids for weekends and school vacations so I'm constantly needing to make more food than the appliances I would normally have out can handle. After surveying my domain and contemplating which ones were getting overworked, I decided that a large air fryer would probably be the best bet as appetizers, chicken wings, fries and chicken nuggets are frequently on the menu. I'm glad I got this Ninja. It has become the main appliance in use when there is more that just two or three of us and I have found it works fast and is very easy to clean so it can be put back in use quickly. I have other appliances that also air fry but this is my first where the main focus is on air frying and I am sold. I also tried roasting and it fit my 3 lb roast beautifully and it came out nice and tender. While I let the roast sit, it roasted my root vegetables to tender perfection. While light, so it would be easy to put on a shelf and take out when needed, I found that, at this time, I prefer this out on my counter and put my other appliance that roasts up on the shelf. That will come out if I need to roast something bigger. The reheat worked great and I while I tried the Max Crisp, I didn't see much of a difference but the kids certainly could tell and loved the difference. Guess when food first comes out it is more noticeable. I didn't try the dehydrator but I'm not sure if it is big enough to make much as things need to be laid out singularly. I didn't try to bake with it but given the success roasting, I don't think there will be an issue. So, the big highlights for me is the capacity to fry bigger batches though can still be used for smaller batches, the ease of cleaning and the quickness at which things are cooked. This is a winner in our house

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cooking performance, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The Best Air Fryer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja Pro XL Air Fryer is great. I'm a big fan of the Ninja brand and their line of products, I have so many of them in my kitchen and home, so I had no doubt in my mind that I was going to love this new air fryer. The Pro XL is a very nice upgrade from my previous air fryer, its a sizable 6.5 QT which is double the capacity of my previous air fryer. It has 6 modes: Max Crisp, Air Fry, Roast, Bake, Reheat, and Dehydrate, so you'll have a wide range of uses and options for food. I tested it out by making some of my favorite frozen food, boneless wings and fries on the Max Crisp setting, and it all came out perfectly cooked hot and crispy. Its incredibly easy to use and learn, and it comes with a helpful chart/cooking guide that not only gives you recommended cook times and temps for various types of foods, but also has a bunch of recommended recipes from Breakfasts, Main Dishes, Snacks & Sides, and Desserts. I love my Ninja Pro XL and is a great addition to my kitchen, I have no doubt that you'll love it too if you buy this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started smoking when I was cooking burgers the vent filled my house with smoke FAST

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Ninja Air Fryer smoking. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Rated 1 out of 5 stars

    Worst experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air fryers is GREAT just the Best Buy customer service TERRIBLE also the carrier they leave it in different place I’m really not happy

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Capacity, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A big air fryer in a small package

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a family of two, an air fryer would be helpful for us in making small meals or heating leftovers. The problem is, we don’t really have the counter space for another appliance. The Ninja Air Fryer Pro XL solves this problem by providing a large capacity appliance with a small footprint. Unpacking the Ninja, I was surprised at how small it was. It fits easily on our counter with minor re-arranging. There are only three parts to the unit, the main casing, the cooking tray, and a crisper sheet. The entire thing is easy to assemble and disassemble. It also cleans up easily – so long as you don’t overdo it with the oil. While the crisping sheet is dishwasher safe, I found it was quickest to just hand clean it after each use – that way it’s ready to use whenever you need it. The Air Fryer Pro XL offers multiple pre-sets, allowing you to air fry, bake, reheat, crisp (called ‘Max Crisp’), roast, or dehydrate with ease. The basket is large enough to reheat half a sandwich and a side of fries, or up to five pounds of frozen French fries. It takes some trial and error to get the times and temperature correct, so plan on some experimenting before preparing a dish in the Pro XL. In general, in takes much less time at a lower temperature to prepare food than a conventional oven, or even a toaster oven. The only feature that didn’t work for me was dehydration, something I wouldn’t be likely to use even if it was perfect, As is, there’s not much room for fruit here, and the instructions recommend seven hours of dehydration time, Given the amount of time it would take to dehydrate a single snack, I’d rather just grab the dehydrated items at the grocery. Otherwise, all functions worked great and were intuitive to use. Build quality is top notch, and my other Ninja appliances have held up very well to repeated use. An excellent product, and one that I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy-to-Use Large-Capacity Ninja Air Fryer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ninja Air Fryer Pro XL (6-in-1 6.5 QT Capacity) is our third Ninja device capable of being an Air Fryer (others are alternate models, such as a woodfire grill that can air fry), but what's nice about this model (besides its size) is that it doesn't seem to require preheating. To test it, I first cooked with Tempura Shrimp from a wholesale club's Freezer Aisle, as that had Air Frying instructions on the package. Halfway through the timer, I paused, flipped the shrimp, and resumed it. The shrimp came out perfect, crispy on the outside and juicy on the inside (and, again, some other air fryers might preheat longer than it took to cook these). Another family member agreed, “It was better than any restaurant.” Separate from the shrimp, we made some fries (from a different wholesale club) and estimated what 1 lb. of fries was (based on bag weight). They came out crispier when compared to baking the same fries in the oven, and they were very tasty (though I might recommend cooking the items that take longer first if you're air-frying more than one item per meal). Cleaning it is super easy, too, though I'll note we took the cooking directions sticker off the drawer (it had directions for the fries, for example) before inserting it into the dishwasher and placed it somewhere more permanent (we felt that it might wash off in the dishwasher). It is large (okay, XL), so you might have to make space in the dishwasher to wash it there. This air fryer (unlike the other two) will likely get a permanent spot in our kitchen (our other indoor air fryer was brought into the kitchen only when needed, which meant it was used less). We will enjoy this Ninja model, and I wholeheartedly recommend this if you're in the market for an Air Fryer.

    I would recommend this to a friend