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Customer Ratings & Reviews

$19.99
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Comp. Value: $24.99

Customer reviews

Rating 4.5 out of 5 stars with 6931 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 6,931 reviews
  • Rated 1 out of 5 stars

    Poor quality.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. The mic went out after 3 months of use and Best Buy won’t accept the return. Bought some insignia headphones too and those only play out of 1 ear after 4 months of use. Best Buy won’t return them either.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry about the experience! In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 5 out of 5 stars

    Best headset I’ve ever used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable headset for work or gaming! I love being able to use it multiple times for minute types of activity PLUS super comfortable for my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but the UBS plug easily gets loosened

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For quick and temp solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, they are okay. Not the best quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for working from home!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! My wife works part time from home, uses these to speak with customers, she loves these and has had no problems what so ever!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Sound but Uncomfortable fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset has good sound, but the headset is small, feels heavy on the ears, and the headband is feels hard on the head. The microphone is only on the left side

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Suzanne! I'm sorry to hear about your experience with the H390 headset. Thank you so much for the feedback on the comfort of the headset! I will be passing this along. - Maggie from Logitech

  • Rated 2 out of 5 stars

    No supportive for WFH

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for work from home folks, too small for ears and wired.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback has not gone unnoticed. We value your input, therefore we will forward it along to the right team so they can look into it.

  • Rated 3 out of 5 stars

    Works great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew and he loves the headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when they stayed together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed these very much, but they didn't last very long at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not noise canceling and the ear pieces are too small for adult ears. They press uncomfortably on the sensitive part of the ear.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello we are sorry to hear about your fit and noise canceling issues with the H390. We hope that you were able to find another product in the Logi family that suited your needs.If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us

  • Rated 3 out of 5 stars

    ok for a pretty decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty small ear muffs, simple usb cord, decent sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent item at decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well to Skype family attending college, not over priced

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for a friend to use on a project at work records

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Is it worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mess up One moment I wanna work at home if they don’t value goes down while you have it up and vice versa just things that I don’t like and I will never recommend for anybody

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Doggedout, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Rated 1 out of 5 stars

    Shameful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 3.5 weeks and went completely dead. Brought back to Best Buy and would not refund my money. 14 day policy. Tried to support brock and motor retail but how can we with policies like that. Will stick with Amazon.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there, We're very sorry to hear that your Logitech H390 headset stopped working after 3.5 weeks. We understand how frustrating it is when a product fails, and we apologize for the inconvenience this caused. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 2 out of 5 stars

    ReviewLo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality can be improved. Small ear rings that rest on ears can irritate the ears with prolonged use. It would've been better if they covered the entire ear.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Logitechfan, sorry to see you're having some audio quality and comfort issues with your H800 RF Wireless Headset. Logitech has some great wired headsets in the gaming section that can also be used for work, such as the G335 and G435 headsets! These both have great audio and are comfortable to wear. Hope that helps!

  • Rated 2 out of 5 stars

    Too uncomfortable to use for any length of time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was great but these were so uncomfortable that I could not use them after about 2 weeks of use. I purchased a gaming type headset that is much more comfortable.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi GoBills, thank you for your feedback! The H390 has padded headband and earcups with an
      Adjustable headband features swivel-mounted, leatherette ear cushions for comfort. Which is easy to clean, too. - Will, Logitech.

  • Rated 2 out of 5 stars

    Not comfortable for longer sessions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the ear cups are small and rest on your ears, rather than around them, so they get uncomfortable within 30 minutes to an hour of use. Otherwise, this is a decent headset.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      HI JGait NW,
      Thank you for your feed back. It's greatly appreciated. Sorry for any inconvenience. If you need further assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Rated 2 out of 5 stars

    Sound Good. Wire Cheap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent. The problem is the wire itself is thin and it covering around it seems to break after a few weeks, exposing the actual wire on the inside. I purchased 3 of these and same exact problem on all 3.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound. Hurts my ears at times.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I said it all above. Good sound. Hurt ears at times.

    I would recommend this to a friend