Customer Ratings & Reviews
- Model:
- 981-001285
- SKU:
- 6571666
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Comfort
Rating 4.3 out of 5 stars
- Value
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.
This summary was generated by AI based on customer reviews.
Not a Great Fit for Adults
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really small headphones. It seems to be a better fit for a child or small person, but not an average size adult. Although the fit is horrible, the sound is good.
No, I would not recommend this to a friendJust a regular headset with mic and no noise cance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No noise cancellation feature as they are claiming
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your disappointment regarding the H390's noise cancellation. It's clear we missed the mark in communicating its features. We're taking this feedback seriously to ensure clarity for future customers.
Not Happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone looked like it had a lot of value but when put in use . There were distortions and it cut out a lot
No, I would not recommend this to a friendLow sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is very low I could not hear the patients nor could they hear me.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're so sorry to hear you're experiencing low volume issues with your Logitech H390 Wired headset, making it difficult to hear patients and for them to hear you. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not great both microphone and speaker.wouldn’t recommend I had to buy a Logitech
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Elec2020, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
worth it for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price, eventually returned for a higher priced headset, but worth it on a budget
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello,
Thank you for choosing Logitech and for taking the time to share your experience. Please feel welcome to visit the Logitech website for product guides and support for you Logitech products.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/
God’s Angel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend, had to returned back to the store, only last for one day
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the short lifespan of your Logitech H390 Wired headset. We understand how frustrating it can be when a product doesn't last as long as expected. Your insights are valuable for us as we continuously strive to improve our offerings.
Super loud static after 2 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage headset. Bought for use working from home, after a couple weeks incredibly loud static started in the middle of calls. Ordered another one, to return the first one since I threw the box away. Same thing happened with that one. Both will be returned when I'm able to go to the store. DO NOT BUY
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Great for WFH Job!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return due to microphone going out, hopefully the second pair works properly.
I would recommend this to a friendBrand response from Logitech
Posted .Hello, DHJJ! I'm sorry to hear that your first pair of H390's went out. I hope this second pair will work out for you! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the feedback on your first pair's microphone going out! I will be passing this along. - Maggie from Logitech
Computer Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great. Clear audio for Zoom appts or webinars. Comfortable.
I would recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t work at all. I’ve tried several things to try to fix the issue but nothing makes them work. I’m returning them as soon as I can for a refund.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! That's unfortunate. We will take this as feedback and pass it on to the right team. In case you need any additional support, write back to us.
Nice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent inexpensive USB headset. Great sounding, loud and clear.
I would recommend this to a friendWorks well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend this product. Works great with noise cancellation
I would recommend this to a friendHorrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone on it is constantly moving from where you placed it being very lose but yet sticks when you manually move it back into place. The mic is very short making it harder for the person to hear you when you are talking. The sound quality is either very loud in your ears or barely audible, there is no middle ground.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the mic. Thank you for taking the time to write this review, we appreciate the feedback.
Great product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is a great product with an incredible sound quality.
I would recommend this to a friendGood quality sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing a much older well-used set of headphones. So far quality seems great and hopefully will last longer than previous ones.
I would recommend this to a friendBest buy is regret
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, it puts out a lot of sound, it hurts your ears, I would never recommend you to buy it, the material is of very poor quality.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Mic didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did my research and thought I would get a decent product. However the mic does not work on this headset.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the mic was not working on the headset. That is not normal, you received a defective unit. Lets get that replaced for you! This headset comes with a 2 year warranty through Logitech. Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Good Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for an online interview. I didn't get the job, but the headphones, although bulky on my ears were clear and concise.
I would recommend this to a friendSecond Set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second set of these. The first set didn't last long, so I am hoping these last a little longer. They work well, as long as they are working.
No, I would not recommend this to a friend