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Customer Ratings & Reviews

$19.99
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Comp. Value: $24.99

Customer reviews

Rating 4.5 out of 5 stars with 6931 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 6,931 reviews
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with noise cancelling that works and comfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but then the sound was muffled. I still enjoyed the way they feel

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Tayy! I'm sorry to hear about your experience with the H390 headset. Thank you for the feedback on the audio quality of the headset! I will be passing this along. - Maggie from Logitech

  • Rated 2 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset I bought for work is not so great. People on the line can still hear the background noise.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello JMAF! We're sorry to hear you're running into issues with the H390 headset. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 so they can diagnose the issue and hopefully give you a fix. We greatly appreciate the feedback and will be taking this into consideration! Thank you for shopping Logitech! - Maggie from Logitech

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Windows 10 and Zoom. Very clear and crisp.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable headset although light weight will hurt after wearing it for a whole day

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello JEllO! I'm sorry to hear that the H390 is uncomfortable! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any other assistance or if something happens in the 2-year limited hardware warranty. Thank you so much for this feedback! I will definitely be passing this along. - Maggie from Logitech

  • Rated 1 out of 5 stars

    Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up but would cut in and out. After trying every USB port it just kept getting worse. Was shocked never had an issue with the logitech before. Purchased in January and still trying to get replaced due to Best Buy policy cannot return after 15 days. Still trying to replace with the manufacture very unhappy.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the issues with headset. You may have received a defective unit. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 5 out of 5 stars

    Logitech H390

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on video calls. Comfortable on head and ears.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stopped working within one month. Spend a little extra money on something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound quality and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for a similar pair of headphones I use at work. They sound great, are nicely priced and last for years of use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken 1 and 1/2 months after purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured getting something so cheap was a bad idea, but i was in a bind and needed something right away. I would have hoped this product would have lasted longer than 38 days. Do not buy this garbage

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the issues you are having with the headset. You may have received a defective unit. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 5 out of 5 stars

    Work Great for my online job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is really light, and the ears are very comfortable. It is also very reliable. I really like the mute function on the mic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very uncomfortable. Within 15 minutes of wearing them both of ears became sore.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the issue you are having with the headset. Thank you for taking the time to write this review, we appreciate all the feedback!

  • Rated 5 out of 5 stars

    Team meetings

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap headsets for team meetings, and zoom calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very comfortable, and an affordable price :)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most comfortable. Expect better equipment from best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in an online call center environment from home and these are great for all day wear , sound good and are plenty comfy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for work and they already have given out. I am no longer able to use the mute button and there is static in the line.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unmutes on its own

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic auto unmutes if I adjust any setting for the headset. No idea why they designed it to unmute itself when I haven't chosen to unmute by pressing the button. This anti-feature has led to callers hearing me cough several times w/o me being aware. DO NOT BUY!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello TheFrozenBiscuit,
      I am sorry that the H390 is not working as you expected. I will record your product review and pass it along. Logitech appreciates your product review. - Leo from Logitech

  • Rated 2 out of 5 stars

    Needed padded headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to quit working pretty fast. This is the 2nd time I have tried them

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello. I'm sorry to hear that your headset has failed on you for the second time. What about them is not working? If you are plugging into a USB hub, try plugging it straight into the computer. We have found that many times a USB hub isn't giving enough power to the headset for it to work properly. The title stated that you needed padded headphones... Were these not comfortable? For a much more comfortable experience, you can try our gaming headsets. The G432 is a great, low-cost headset that has plenty of padding and features.
      -Charlton at Logitech

  • Rated 2 out of 5 stars

    Not greatest reliability

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality has been good, but microphone stopped working after seven months.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Tremor3258,
      I am sorry that you have experienced an issue with your H390 headset’s microphone; I would like to help. If you have not already done so, please check the input settings on the application/program that you are using and also the computer’s settings. Please check the microphone privacy settings. I have attached a link to the support page for your headset. Please visit the Logitech support website for further assistance.
      Best regards,
      John at Logitech
      https://support.logi.com/hc/en-us/articles/360024321073--Getting-Started-USB-Headset-H390