Customer Ratings & Reviews
- Model:
- 981-001285
- |
- SKU:
- 6571666
Customer reviews
Rating 4.5 out of 5 stars with 6931 reviews
(6,931 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Comfort4.3
Rating 4.3 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the H390 Wired USB-A On-Ear Stereo Headphones, particularly praising the fantastic sound quality and comfortable fit. Many find them to be a great value for the price, appreciating their lightweight design. Some customers have noted compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great headset for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got for work, really works great. Great value for the money.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 5 out of 5 stars
Good gaming headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son uses this for gaming on his computer and he loves it.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 5 out of 5 stars
High quality sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound, and conversation is clear. I love it!
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 1 out of 5 stars
Bad product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling microphone my butt. People on my webex meetings can hear everything going on around me. False advertisement. Sound is good in earphones, but I can hear any noise in the room. Don't buy it.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Eddie,
Thank you for your feedback. Sorry for the inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Stay away! Pure junk!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give zero stars if possible. Pure crap! It already broke and literally just days after my return window!! Annoyed and mad do not even begin to describe how I feel!!
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Bled4439,
I am sorry to hear that your new Logitech headset broke. I see how frustrating it must be to run into issues after the return policy expires. Please, reach out to Logitech's support team so they can assist you with a replacement. http://support.logitech.com/contact. Logitech appreciates your product insight. - Leo from Logitech
Rated 1 out of 5 stars
Logi USB
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these to work from home and they didn't last 2 weeks. Customers couldn't hear, there was an echo and static on their end. Returned for a full refund
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the issues you had with the headset. This headset does come with a 2 year warranty through Logitech so if anything ever happens like that again please let us replace it for you! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Too flimsy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the size of the Logitech H390 USB Headset, but it was too flimsy and I was worried the headband would break. When I plugged it in, it had a great sound BUT the mic didn't work so returned it the next day.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi. Sorry to see you were unsatisfied with the performance of the H390 Headset. If you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024321073. Hope that helps!
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and the headphones are loud like really loud
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
I would recommend this to a friendRated 1 out of 5 stars
Don't buy these
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked OK and could be adjusted to fit comfortably enough, but I only used them about 3 hours a week for a specific purpose and after only about 2 months, they quit working! Garbage.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello ClareBee,
Thank you for choosing Logitech and for taking the tike to share your experience. I am sorry that you have experienced issues with your H390 headset; I would like to help. I have attached a link to the "Getting Started" page where you will find further support. Please visit the Logitech support website.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024321073--Getting-Started-USB-Headset-H390
Rated 2 out of 5 stars
It is just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it is okay. Cable breaks easy beware
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Didn't work with my Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because I could not get it to work with my MBP
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using it for merely a couple of weeks occasionally, maybe twice a week, the laptop does not recognize the USB at times and I have to restart the computer, and the recording has become noisy, so I need to get another one, as it is giving too many problems.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it one bit. Too much static and at first I thought it was my connection but I used another mic and it worked perfectly. I would not recommend this product
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the headset had a lot of static. Lets get that replaced for you! This headset comes with a 2 year warranty, here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024916974-Warranty-USB-Headset-H390. I hope this helps, have a great day! -Danielle from Logitech
Rated 1 out of 5 stars
Useless. Uncomfortable.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear cups are way too small. Sound quality is not good. Not at all comfortable. I know they are cheap, but I found these unusable. I would spend a bit more to get something more comfortable.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Cashmonee,
Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience you have with your device. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
I need my RETURN label please
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad! Does not work & others cannot hear me as I call them for my job. I chatted online for return and they were suppose to email me a label to return but NEVER received this.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones would not work with my work phone or with my cell phone.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .You can try restarting your computer then re-connect the device. Re-seat to another USB port to see if it works. If the issue is persistent, reach out to Logi support for further assistance.
Rated 1 out of 5 stars
The mute button doesn’t work properly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to press the mute button many times to get it working. Sometimes it doesn’t work at all. I was trying to return it but the Best Buy site shows “No longer available to return it”.....
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the headset. You may have received a defective product. If you would like to file a claim to receive a new one, please visit the support page for this item on Logitech.com. I hope this helps. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
No no
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So bad broke within a week, not good for gaming at all
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We will forward it along to the appropriate team so they can look into it. Thanks a lot!
Rated 1 out of 5 stars
Worked well at first
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for her job. They worked well up until this morning. They literally just quit working, multiple windows computers will not detect them...pretty disappointed.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi SeilerP1975, thank you for your feedback! The H390 is backed with a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024321073--Getting-Started-USB-Headset-H390 - Will, Logitech.
Rated 1 out of 5 stars
Microphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.microphone did not work, returned. Headset was not very comfortable.
This review is from Logitech - H390 Wired USB-A On-Ear Stereo Headphones with Noise Canceling Microphone - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!









