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Customer Ratings & Reviews

$3,599.99
Save $990
Comp. Value: $4,589.99

Customer reviews

Rating 4.6 out of 5 stars with 93 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with AI Family Hub+ for its overall performance, modern design, and useful features like Alexa integration. Many customers find the refrigerator spacious and appreciate the two ice cube options. The refrigerator's connectivity is also a valued feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 93 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Kitchen makeover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge fits right into my newly remodeled kitchen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it, but it needs more support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen, I love being able to put pictures up and not have the typical mess of magnets. The only bummer is there's not a lot of apps you can use, and for some reason Samsung stopped supporting the ability to look into your main fridge. You can now only look at what's in your doors via your phone

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Sharing your review of the fridge matters. Allow us to help.

      Here is a link to the features and apps your Family Hub fridge can get.

      Family Hub
      https://www.samsung.com/us/explore/family-hub-refrigerator/features/

      Upon checking, this fridge has a feature called AI Vision Inside, which recognizes select fresh foods that you put in and take out of your fridge.

      Please refer to your user manual for more details. Turn to pages 62 to 63, "AI Vision Inside."

      User Manual
      https://downloadcenter.samsung.com/content/UM/202509/20250925100116971/DA68-04752V_T-TYPE_RF9000D_EN_MES_CFR_250806.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151648828) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung Tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased for a new build. We love the sleek design and integrated tech. Also really like the 4 door flex French door design. Great compartment for a beverage center, especially for the little ones at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Just make sure you measure the space and check the depth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THE BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE REFRIGERATOR THE BEST! IT'S ALL AND THE STORE HAVE VERY FRIENDLY EMPLOEES! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the technology that comes with this fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, big space inside to storage.Very convenient access to see the products I have from the store. I will recomended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Refrigerator ever and great service from best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thrilled with our new refrigerator! It's smart, stylish, and incredibly versatile. However, I rated it 3 stars due to the bad delivery experience. We were informed by BestBuy that we would receive a call or text when the delivery was en route, but after waiting for hours, the call we received was from the driver stating he was already at our home and could only wait for 5 minutes. Unfortunately, I was 15 minutes away, so I had to instruct him to leave the refrigerator outside our garage. It was extremely heavy, and my wife and I struggled to move it inch by inch inside. Adding to the confusion, I received a text an hour after the driver had left, indicating that my item would arrive soon. This sequence of events leads me to believe there may have been a mix-up or miscommunication in the delivery process.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate that you're thrilled to have your new refrigerator.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need further assistance with the delivery process. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Best Buy Employee

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing and i truly like the graphics on the screen. The way technology has advanced is astounding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it’s big and beautiful design l recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went well. Have not set up yet. Like the storage in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespoke Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Samsung is the only fridge with the upper and lower French doors which I absolutely love.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the amazing, modern features of this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance that really captures the kids attention with the touch screen that they can create art and express themselves. My wife has loaded family photos that scroll one by one on the screen and many times I find myself pausing there to take in some of the very memorable photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely an upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice tray! But my favorite feature is that the screen is huge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase . Worth the wait. Thanks !

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Samsung bespoke TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fancy Fridge. Love the features and durability

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as planed. Great device from delivery and setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FEEDBACK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and customer service were excellent. very pleased

    I would recommend this to a friend