Customer Ratings & Reviews
- Model:
- RF18A5101S9AA
- SKU:
- 6572063
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Best 2021 purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful touch to our kitchen! It’s def a must have
I would recommend this to a friend - Pros mentioned:Overall performance
Nice Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Refrigerator would definitely buy again. ..
I would recommend this to a friend - Cons mentioned:Freezer performance
Randomly stops working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator continues to shutoff and the ice melts creating a pool of water. We have calls into Best By and they are scheduled to come out next week. We can’t trust the refrigerator to put food in it because we don’t know when it will stop working. Full disclaimer, we did purchase this unit via Best Buy Outlet as a scratch and dent unit.
No, I would not recommend this to a friend Great for the money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. I just don’t like how the shelving is not tall enough for things like Milk, juice. But that’s just a personal preference- nothing against the actual appliance.
I would recommend this to a friend- Pros mentioned:Overall performance
Stylish and Efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and compact. Looks great and priced well!
I would recommend this to a friend No handles don’t register with guests
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s sleek but always has fingerprints where door handles should be. When friends are over they naturally palm the door to close it Regret buying this because of that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the feeling of seeing a refrigerator with fingerprints. Let us help.
While marketed as fingerprint-resistant, it's essential to remember that no surface is entirely impervious to fingerprints. Some fingerprint visibility may still occur, even on fingerprint-resistant coating surfaces.
We have provided the user manual for your model. See page 48 for details about cleaning the exterior.
https://downloadcenter.samsung.com/content/UM/202405/20240502101514016/FDR_RF5000A_DA68-04756D-00_EN_MES_CFR.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148424503) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Overall performance
Bang for your buck fridge.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price! Delivery was on time!
I would recommend this to a friend Owner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great brand, will buy it again and again . And referral too
I would recommend this to a friendGood fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great fridge, only issue is that the shelves arent bug enough to hold a water filter we had. Just wishbthe shelves were a little more spread apart hieght wise to allow taller items to fit.
I would recommend this to a friend- Pros mentioned:Overall performance
It's a fridge.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a fridge....... I thought it was a bear.......
I would recommend this to a friend - Pros mentioned:Noise level
Look for another model/manufacturer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had previously purchased the Samsung RF19ACRS stainless counter depth in 2014 from Best Buy. It became nonrepairable due to sealed system issues (compressor failed, electrical parts, etc.), so I ordered this one. I did not like this design, it was much louder, and the overall was disappointing enough that I returned it to Best Buy, and went with an LG model LMWC23626S 4 door French door. This one I LOVE! Fit and finish are great, and it is silent!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lawrence,
Thank you for choosing Samsung for your Appliance needs. We are saddened that you no longer have the product and would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Ticket number: 1144497772
^Rainly
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge. Its so spacious and luxury y
I would recommend this to a friendNot bad but could be better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, but corners on top of doors not very accurate factory bent, and look like dents.
I would recommend this to a friendJust what we wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just wanted a nice fridge without all the Bells & whistle and this is it. Easy to see temperature. Nice open shelving. Fingerprints do show easily on outside surface.
I would recommend this to a friendSleeeeek Fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is beautiful! So easy to install and move around.
I would recommend this to a friendBest Buy Alexandria
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had wonderful experience I was greeted at the door and was seen right away. Answered all my questions and concerns and purchased a brand new fridge. Thank you so much.
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge! The salesman’s was helpful and the delivery guys did an awesome job getting that large fridge in a small space!!
I would recommend this to a friendGreat fridge and delivery service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fridge was the best purchase I made at Best Buy, the store rep was 100% correct with the size I would need for my kitchen. Delivery service was professional and on point, gladly gave them a tip for being on time and professionalism! I would never go back to Lowe’s or Home dept for any appliance.
I would recommend this to a friendFits the rental needs for the long haul.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great refrigerator that works for my rental. The tenants are very impressed. Durable and would buy again!
I would recommend this to a friendFailure-prone fridge is to be avoided
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these for apartments. Both failed within a few weeks. Samsung support recommended unplugging for a bit and plugging back in (a cold reboot, pun intended), Problem is, that's not a great solution for a fridge - we had tenants who had to throw out a significant amount of food as everything in freezer had melted. Best Buy was good about replacing - so far so good with the second set of units, but based on other reviews there is a design flaw with this fridge, or a bunch of bad batches. Would recommend going a different direction for your next fridge.
No, I would not recommend this to a friend